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October 2023 by Hans Stronstad
Useless customer service!
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September 2023 by Brian Weiss
10:00 reservation and arrived to pick up only to find store closed and hours on door saying they open at 11:00. Google maps says 10:00 and we reserved a 10:00 pickup time. Called U-Haul after waiting 20 minutes. After speaking to customer service they changed our pickup location to a new place 15 minutes away in the wrong direction throwing off our schedule for entire day. Very disappointing and unprofessional.
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May 2023 by Javairia Aatif
Staff here was great to me. I felt they went above and beyond. Thanks for making my move that much easier. Cheers
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February 2023 by Michael M
I ordered a box truck online last month and everything went smooth. It was ready, clean and served my purpose.
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February 2023 by alewarek1
No visible key drop boxHad to leave key in open truck
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December 2022 by Danie Z.
Ok, as unfortunate as this is, we had to move again 10/1. I have to say, once again, the friendliest guy ever. Certainly hope I don't have to move again soon but would definitely come back if I had to. This is him below... he deserves the recognition! (This is so creepy...but I don't have his name and just googled the Bethpage location)
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February 2022 by Tiffany J
Called this waste of time place and I got an attitude and hung up onRudeness isn't necessary. You get what you give. Treat customers better.
