-
July 2024 by Victoria Re
Its definitely a good place to work out. The workers at the desk are great, friendly, and efficient. Can't say a bad thing about it. Even open on holidays for a couple of hrs, which I think was nice of them.
-
July 2024 by Review Account
I recently called for assistance as a new member and unfortunately, my experience was less than satisfactory. The female staff member (Kiera?) who answered the phone was not helpful at all and even went as far as hanging up on me several times. This lack of professionalism and rudeness was disappointing and left me feeling frustrated.
Upon further research, I have discovered that this individual is a common denominator for negative reviews from other customers as well. It is clear that her work ethic and employment should be reviewed to ensure that the company's reputation and customer service standards are upheld. I hope that the necessary steps will be taken to address this recurring issue and prevent future incidents.
-
July 2024 by 赵永刚
You can have a very relaxing workout?You won’t have to wait for the equipment to be used, and the staff will also do various disinfection, sanitation and other tasks
-
July 2024 by M T
There has been alot of issues with this gym lately. I have contacted the front desk , club manager and corporate office multiple times but nothing has been done So here I go ...The wifi has not been working in over a month once again after an earlier issue iwith it in the past. One of the womens bathroom stalls has beem out of order for months ( see photo) . Alot of the equipment is broken or out of order. ( 2 treadmills in same row..as well as stairmaster-.see photos) Equipment falling apart ( see photo) This is ridiculous. Amazing how they keep charging me the monthy membership and annual one time fee without any issue though
-
July 2024 by Mindful Jake
The front desk girl is extremely pathetic and rude. She was not able to communicate decently but also threw a paper at me when i bought a drink last week. Since then I have noticed her being rude to other members pointing them with fingers. Extremely pathetic way to ruin one’s workout. She is the reason i might have to cancel the membership. She needs to be fired!!
-
July 2024 by Betsy Regan
I love the newly remodeled Hicksville facility. Its beautiful!
-
June 2024 by Behroz Sohail
Great place to workout
-
April 2024 by NY Mapper
Clean, big space. Nice gym. Although I wish they had a couple of machines that other Planets have.
-
April 2024 by John Antinora
Recently updated location. Clean and fresh amenities. If you use one of the plethora of available workout apps or Planet Fitness free training app and are self-motivated you can't beat Planet fitness price. I travel a lot for work so Black card for me works as you can workout at any Planet Fitness while on road.
-
March 2024 by Ahmed Shah
you guys should open 24 hours on Friday
-
March 2024 by Selena Perez
Last week on Thursday 03/29/24 someone stole my jacket from the locker but no one has given me a reason they don't want to check the camera the assistants are very rude please Be very careful leaving things in your locker
-
February 2024 by Vin A
they closed down for roughly 5 months for renovation. After 5 months, they kept the same old, broken machines! Since then, when a machine breaks, it is out of order for 2 months. They blame corporate. clips are missing from some of the machines.you have to steal them from a neighboring machine as needed. WHAT HAPPENED TO THIS PLACE??
-
February 2024 by Zach Gunusen
The new equipment is goodHorrible gym etiquette by most members. Every time I come in, weights that are supposed to be on the dumbbell rack are halfway across the gym. Members do not respect the gym.Treadmills are not meant for runners. The belts start to skip after 8.5 mph and there is no cool down button anymore. Cool down buttons are meant for gradually slowing down without worrying about pushing numbers at a fast pace or repeatedly hitting the button that decreases speed. Major flaw right there.Hydro massages are amazing. However most other gyms have them programmed for 20 minutes each. Here it is only 10. Not convenient to get up and ask for another 10 minutes.
-
January 2024 by Susan Aldorasi
I love the staff!! Extremely friendly and helpful!!I find it strange that all of the channels work except FOX news. I was told it was a cable issue. All of the other stations work just fine, so I find that difficult to believe. I'm very skeptical. It's been that way for about a month or more. I'm disappointed. I'm tempted to go back to Levittown, though I don't like it nearly as much. It just seems fishy to me. Has my favorite gym gone political too? Be fair. If CNN works, so should FOX News.
-
December 2023 by Matthew Bacotti
Great staff but the parking lot is dangerous people do not follow the one way directions and the speed bumps have anchors that stick out of the top waiting to destroy your tires