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May 2022 by Edwin Ayala
Salesman Edward was very helpful not pushy and gave us choices.
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November 2021 by ashu maan
Wasssup Pro Drivers You gott unloading your truck by yourself so be prepared
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August 2021 by June Stoyer
I seldom post negative reviews but the staff are inept. I waited for over an hour to pick up a mattress even though I was told by the store manager to go there asap.. They almost broke the camera on my car because they wanted to put the mattress on the top of it. No one spoke fluent English, so it was hard to communicate.
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August 2021 by Joseph Goff
Customer service, organization, and overall attitudes could use some improvements. I dislike picking up partial orders
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July 2021 by Gabriel “Monsta” Toribio
Pretty quick and helpful.
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January 2021 by Wendy Maini
I don't know how great the mattress is just yet but the service was awesome. We love Trey!
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January 2021 by Pablo Gonzalez
Great and promt service. Good people working there.
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December 2020 by Jenn Johnson
Horrible customer service. I regret spending any money at this place. Had to call the Lynbrook store just to get the warehouse to OPEN THE DOOR for us to pick up. Jane at Lynbrook didn't even stay in the phone long enough to make sure I was helped. I would get my money back if I could. Worst experience ever. I only came to the warehouse because the store can't get the stock in house any more (that was said right from an employees mouth). Go ANYWHERE ELSE of possible.
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September 2020 by James Musarra
Actually I thought I was going to have to load the mattress and box spring but the person who brought it to me did !!!
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August 2020 by Kamol Djaniev
Very good company, I make Deliveres and I always download the trailer very fast, and the best thing is that it is almost always empty????
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July 2020 by David Lathrop
my issue is with mattress firm as a whole, not specifically this location. Placed an order several weeks ago, was told items would be here within 3 to 5 days. Now it’s weeks later, and I’m told the items will not arrive for another month and a half! Salesman (Michael Mahone) is a horrible salesman. Doesn’t respond to text messages, emails, or phone calls!! Tried to cancel my order, cannot get a hold of anybody at any location whatsoever! Or online!! WHAT A JOKE!!!! NEVER AGAIN!!! METRO MATTRESS IS THE PLACE TO GO! Lansing ny, Jeff!
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June 2020 by Amir Burxanov
Quick unloading. Friendly staff. IIKT
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February 2020 by Theresa Oleary2
Got a great deal on 2 different visits
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February 2020 by Gregory Schmidt
Easy, fast unload
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November 2019 by logan b
Address is not accurate
