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September 2023 by Pete B.
Id like to be as fair as i can be with my experience today.... I came here looking for HEADER Material( for install of a 6 ft door)..2 people at the counters knew not what i was talking about..I then go down the isle and encounter 2 more male employees who had no clue what i was speaking of but in fairness tried to help although both a bit nervous,stating.."They just started working there"...It was then that i felt a little bad for both ,knowing people are being hired with no expertise in the field at all and seemingly no training on what they are selling...They are just glorified price checkers....Bottom line:I took it upon myself to explain to one of the guys what the material is used for and why....He was very appreciative......LOWES: Spend more time with training...I believe the employees would appreciate knowing what theyre selling!
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August 2023 by Steven G.
Lowes Hicksville ny has the best employees always friendly and helpful. I came in to get 1 item a walked out with a wagon full.
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June 2023 by Nestor L.
Lowes now has a policy that they do not need to cut sheetrock to fit on top of a car. As per assistant supervisor in Hicksville "Leonard"... it's done only as a courtesy!!! I guess you have to beg?, because they refused to cut it for me. Home depot always cut sheetrock & plywood for me. I guess I will travel the extra 3 miles in the future, then deal with this type of service. Leonard was rude & obnoxious in explaining the Lowes Policy.. Lowes, you need to hire better management personnel.. What a joke!!
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May 2023 by Jionni P.
This Lowe's right here , the HICKSVILLE location Lowe's . Needs to have a fire works show right in front of the store with giant blimp floating right above them that reads " WELCOME EVERYBODY "My experience with this Lowe's team was amazing . My guy STAN helped me out he was very knowledgeable and made shopping a lot easier. I didn't get that sense of being rushed at all ; which I totally get turned off from but that was not the case here . Even when I got a lil picky and wanted to refund , repurchase transaction done , they made it that happen smoothly and their just so friendly from the people on floor to the self check out lady asking if everything's alright ? Couldn't ask for more God bless those folks P.s this was a on Wednesday evening
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November 2022 by Jeremy O.
I am in and out of big box stores all day to order and pick up materials for my residential Roofing business. Generally, dealing with associates of these stores leaves something lacking, however Paul in the pro section is worth mentioning. He is always available for questions and ready to lend a hand, knows the products he's selling and even gives a call afterwards to confirm the products are pulled and ready to be picked up. It's very refreshing that a store associate actually follows through with something they say verbally. Doing this for 17 years I know he is an asset to your organization and I have pretty much moved fully from HD to Lowes since they have gotten more contractor friendly.
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August 2022 by Tom S.
These store has nothing but morons working here they f*** up deliveries daily and it's ran like s*** go somewhere else
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July 2022 by Chelsey K.
i never write reviews but i do not want this man to go unnoticed . I went to lowes to buy screws . I am one to admit I know nothing about handy work at all. I approached a worker named Russ , he's a veteran and asked him all sorts of questions . The patience this man has is amazing . He worked with me for 10 minutes all while my child was screaming and throwing her toy baby. He is seriously an asset to this company . Thank you Russ
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June 2022 by Steven I.
I went to Lowe's looking to buy a barbecue I found a pitmaster that was close to $1000 I liked it so I spoke to the sales rep about buying it he talked me into a Lowe's credit card which I did also told me that it would be delivered and Assembled for freeThey dropped the barbecue off in Assembled and said they do not do thisI called the store and the manager couldn't care less he said but you did not pay for assembly call for games I told him that I just spent $1000 on a barbecue and they told me assembly would be for free he couldn't care less out of principal I got home loaded it in my van and took everything back I will be calling Lowe's credit card today and canceling my credit card these people just don't care about anything i'm going back to Home Depot
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October 2021 by Chetan Patel
Very Helpful staff.
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January 2021 by Roy B.
I'm not usually one to write reviews on some places that get tons of reviews, but in this case I'll make an exception. This Lowe's is on the way home from dropping off my daughter to daycare and I've recently begun to come here for tile and lumber and general stuff for some projects I have around the house.On each recent visit, I've been greeted in the isles with a simple, "good morning, can we help you find something?", many times and usually I don't need any help- but just to get the acknowledgement that you are there and that they are there to assist you goes a long way. When I have needed help with paint for an outdoor grilling station project I've been working on, the people in the paint department have been informative, courteous and friendly. That speaks volumes in this age where people use COVID-19 as any excuse to not be helpful or to do their jobs in so many areas of our economy. I've had great conversation and general knowledge while waiting for paint to mix and I really have enjoyed coming to this store. It's awesome to have a clean, well-lit store with so many helpful staff members to point you in the right direction.
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October 2020 by vee “veej” j
Very hard to return something buy from here. 'no questions asked' return policy is a joke. They will ask at least 5 questions , customer service desk act like they own this store and paying return charge out of their pocket. A place people with no pressure no care kind of employees, They need understand pressure and care is two different things.
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October 2020 by Dwayne Simonton
Unfortunately, I could not find any employees to guide me in my product search. Eventually, I found something that will help me with my lawn. I am tired of all short handles on interior and exterior tools. Manafactures keep reducing size of handles. Bring back longer handles on mops, brooms, spades, etc.
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October 2020 by Nicholas
Well stocked.
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October 2019 by smuttytusker
I stop by here only because it is less than a mile from my home.Always a long que at the checkout counter.No one to help you in the aisles. Be it for some advice or to locate some stuff.If I am not time constrained, I would rather visit the orange store.
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October 2019 by Pedro A.
Good nice selection and good prices
