-
May 2024 by chris edmonds
Had a great experience with Gerald. Got a great deal on a Silverado 1500. Got me out of my lease into a new one. Hassle free. Would definitely recommend talking with him.
-
May 2024 by Jun Wu
Service There is a new Chinese guy, Mr. Di Lin, who is very patient and friendly, with extremely high professionalism and six-star service! Chinese Chevrolet owners in Long Island are blessed to have barrier-free communication!
-
January 2024 by matt tolkach
Empire Chevrolet was a banger of an experience. they got fast cars, big cars, old cars, new cars. If you need a car they got you. Pierre took the best care of me giving me a handcrafted vehicle of perfection with his trusted manager Ramon C by his side making sure all evil at the dealership is dealt with swiftly and effectively.
-
June 2023 by Austin Paneto
Told them about my coverage. Was told to come in. Only to drive 20 miles on a donut for them to tell me that they can't do it today because they can't call in to GM on weekends. Then they tried to blame me, saying they assumed the customer knows what they are talking about when it comes to their system and said i would have to pay out of poket if I want the part im 100% covered for (confirmed with other dealership).
-
April 2023 by jinquan Zhuo
Look for Gloria she is the best
-
March 2023 by Lance Wallach
Great. Dawn helpfull
-
February 2022 by Oscar Oliva
Guy who answers the phone in parts is rude as hell.
-
February 2022 by Pedro Gelabert
The staff makes quick work of car issues.
-
August 2017 by Sean M
Have a 2017 Chevy Colorado. After having a loose Hosea during loosing all my coolant , not the fault of Robert Chevolet, brought into there service department to have the cooling system flushed and add the correct coolant to the vehicle. Owners manual states to only use Dex-cool (orange coolant). Well when I got the vehicle back, the filled the reservoir to the top with the pink coolant. First, it should have only been filled to the arrow mark which is only half way and should have been orange. You would think a chevy service department would know which fluids and levels your vehicle would be. Will never take my vehicle back to there. Very disappointed.
-
August 2017 by Carlton Tafuri
Both times I went there I was give two ridiculous excuses why I should return first thing the next morning. Went after 12 noon and was told EVERYONE was out to lunch. Come back in two hours. Then when I did, I was told it was too late in the day to have my vehicle serviced. Huhhh?? The next time was a time for redemption. A simple oil change. They failed miserably again. I arrived at 9:00 in the morning and was given a two hour waiting time. I accepted. Shortly thereafter, I was told I would be better off coming first thing the next day. Really??? HORRIBLE way to run a business!! The reason behind the two stars given was the cleanliness of the establishment.
-
August 2017 by John Thomas
You can get an appointment for a reasonable time and are given an opportunity to decide if you want additional services before they are performed.
-
August 2017 by S K
Made a mistake buying a GM car or should I blame the service department here for not taking care of my car service on time. I'm always here but I still have problems with my car. Worst Chevy service department ever.
I drive 2015 Suburban
30,000 mileage brakes and rotors I had to change out of no where and 40,000 A/c stopped working on the worst day when you need it most and now I'm sitting at service they say they can't do major repairs on SATURDAYS. So today they'll only do oil change on my car and I'll be coming back here on Monday again to fix my A/c.
Consider this place closed on SATURDAYS.
Always done my oil change here at the so called dealership.
They say oil change / tire rotation and multiple point inspection. You guys have failed at multipoint inspection. Should've let me know when it's time to change brakes. Never going back to this place again. Complete rip off and they don't do multiple point inspection on your car. If they did I wouldn't have to change rotors for no god damn reason.
Check the god damn cars. STOP slacking you're charging customers for the service you're not performing on the cars.
-
August 2017 by Anthony LoPrimo
Awesome guys, always willing to work with you. Very helpful and they don't drag their feet. They get the work done and stand up for the customer.
