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March 2024 by Jessica Zaretsky
Noelle pierced my daughter’s ears. She was awesome! She did a great job!!
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March 2024 by Peace Kon
I just wanna let the store know that Kayla went above and beyond to help me today. her customer service etiquette was fabulous.
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October 2023 by Alexis Johnson
NOELLE WAS THE ABSOLUTE WORST !! I’ve never encountered a more LAZY, Lackluster, human being. She DOES NOT need to be in customer service.
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October 2023 by Margaret A. Burns
They had sales there and the gifts or items for kids or adults were really cool!
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September 2023 by Brooke Marie
Never in my life have I had such an awful interaction with an employee. I simply asked to make a return and the worker (id say probably a 50 year old woman) was extremely rude to me because she thought “it was absolutely ridiculous i’d make her do such a thing”, she swore at me multiple times, and ripped the recipe out of my hands. I am a teenage girl and felt bullied by this woman.
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August 2023 by lil euphoria
Went in to pick up an order and when i came to the line only one person was in front of me and after their transaction was finished, i waited for the lady to call me up but she stood there waiting for me to come to her When i said I was there to pick up an order she asked me in an annoyed tone if I had gotten email confirming that my order was ready. when I said yes twice she still stood there looking at me for a few seconds.. where are ur customer service skills girl?
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May 2023 by M K.
Walked in, lady who works there goes "I'm closing in 5 minutes". I said it's ok, I just need one thing. She says "I just did my counting of the register today, if you buy something then I'll have to do it all over again." I said, "well is it ok if I buy it?" She said yes, but "she'll have to count everything again if there's another transaction". I bought it but I regret buying from this place. Why did I buy this product when she acted so rude? Honestly, I'd like to return what I bought due to the experience.
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May 2023 by Cristen Ryan
A nice shop. Found a lot of cute items. One of the only places to buy “Pusheen” items, which is why I went in. I think their prices are way too high though. Also, the employees were confused on the prices of the items that were on sale, which was uncomfortable.
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December 2022 by Deirdre C.
Absolutely rude and inattentive. The one girl working had her back to me as I stood there. Will not be coming back ever.
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December 2022 by Richard Chao
store refused a return after 30 mins purchasing, calling final sale, but no any signs posted, after negotiation, they provided store credit only. DO NOT GO TO THIS STORE
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November 2022 by Tracy Lent
Ear piercing girl was rude and needed an ear piercing lesson. Cake out crooked. Need at least 1 additional employee on the floor
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October 2022 by Olivia S
I wish I could give a 0. The lady that gave me a second piercing did not sanitize my ear lobes, did not wear gloves, mark my ears and pierced my ears unevenly. I had to take one of them out to let it heal. She did everything so quickly I didn’t even get the chance to protest. Not only that, she did not ask me if I was over 18 until after unevenly piercing my ears and then told me I had to fill out a form, but when I came over I saw her signing an iPad so I’m fairly certain she signed the form for me because I sure didn’t.
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October 2022 by Maria Ginestri
Cute accessories for all girls and women!!
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July 2022 by Steven
The store isn't bad at all. Very under-staffed. I feel bad for the poor girl who was working when I went. Not only was there a line, but there was also someone waiting to get a piercing done.Kids in the store and she was putting out inventory on top of helping people. She deserves a raise for sure.Other then that the store is fairly small. Boutique like I'd say to be honest. Too packed full of displays and merchandise. Not enough room to walk around without knocking something off a shelf. I highly suggest a layout redesign or something.
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July 2022 by Grace Yoo
The staffs can be more friendly…never smiles or greets…
