-
August 2024 by Nino Chikashua
Very disappointed with the team. I was a customer for last 3 years. Lately my dog seemed to be in a lot of pain afterwards, eyes were very red almost like bloody.
I have switched the groomer and she seems to be fine.
-
August 2024 by Cristian Lemus
Do not bring your pet here they are animal abusers! They left my dog traumatized to the worse extent and she was not like this, when i called to let the owner know she tries to acuse me of the one abusing my animal, unprofessional and the manager is as nasty as they get!
-
June 2024 by Mark Kardonsky
Great groom on my cat!
-
June 2024 by Melody Beau
Great experience always ! My australian shepard usually doesn't like to be away from home except when she goes to her spa . She receives top quality service. I love how they cut her buttock hair. It looks clean and neat.
-
May 2024 by Joey Blaze
Seriously how does it take 20 min+ to cut my dogs nails? I’m sitting there as the owner is trying to teach the tech (who’s been there a long time I might add as I’ve been there before) how to cut her nails with the grinder then she just walks away. I said “excuse me no offense but she’s telling you she needs help and I cant just wait here I have to get out of here”. She made a face then went back and proceeded to finish after 3 batteries died on the grinder. Never going back. If they can’t even cut a dogs nails would never trust them with anything more than that!
-
February 2024 by Mina M.
DO NOT AND I REPEAT DO NOT GO HERE. THE OLDER LADY IS HEINOUS. My dogs all seemed like they were sedated upon coming home they didn't feel well for two days and all required vet visits. I asked her if anything happened she was very defensive and evasive and quick to place blame. My dogs are my children I wasn't playing. Then her entitled daughter decided it would be great to make a joke about "if" she did harm the dog.... Out of frustration...:It was in poor taste. Also I found yellow on my white dog like a yellow film on their fur. When I asked what it was the daughter became much more defensive/ entitled behavior. and told me "she literally just washed it" The saddest thing is there's a beautiful kind girl works there who is treated like a servant by these two monsters. I truly hope she finds her worth and leaves there constantly yelling at her about how she's doing things wrong in front of the customers and belittling her just because you never told your daughter no and your mom never told you no And she owns a business the size of a closet doesn't mean that you can treat a human being like that.u
-
February 2024 by Lisa Anderson
Did a great job grooming my Yorkie. It was his first time getting groomed and they were super nice and caring. Def will be going back to the Hunt Station location!! Good prices too!
-
February 2024 by Francina Diaz
Every single time I bring my baby Hercules they do a spectacular job! Thanks so much
-
February 2024 by Mary Sullivan
I adore this groomer. Shelby and Amanda are so great at their jobs and so caring.
-
February 2024 by M Gomez
The service is very speedy both times I went and they treated my boy very well! ?but I did notice sometimes I call to make an appointment and for some reason, the confirmation text will list a different time then the one I confirmed over the phone (like 30min earlier)
-
January 2024 by George C.
Every time we've brought our dog here (toy poodle), he has always had a great looking cut AND does not have any cuts on him (even with close shaves to his private regions). At other places - We've brought him to other places in the past where the groomers have shaved too close and our dog had visible razor burns/nicks on him. For a week while he healed, he would always be weary, lethargic, etc. Not here! He's always had a great cut, safe haircut and never had signs of injury. He's always his usual self after the haircut and we love it every time. In terms of value, I think it's pretty fair for a fur cut. Toy poodle for around $70-80.
-
January 2024 by Mark Esken
Such a great place! Warm staff dedicated to providing beloved pets a positive experience while performing excellent grooming.
-
November 2023 by Robert Cooper
First visit there was confusing because even though our cat came back smelling and looking impeccable he was not himself. He was slow to react and somewhat drowsy. We brought this to the attention of the owner who said the cat was tired because of day at spa.Today, a few n months after the last visit, we decided to try the place once more for the same “spa experience “ that he had the previous time since he looked and smelt wonderful; on this occasion he came up looking and smelling the same as when we brought him in. The trim was uneven, he didn’t get bubble bath only a dry shampoo, and the justification was that because of he’s age and that she didn’t want to use the hair dryer on him despite the fact that three months ago she did use the hair dryer on him.Why now she’s concerned!?Today she’s validated our suspicions that something happened at first time that wasn’t replicated at today’s visit.We’re seating in front of the salon waiting for her call us back to pick up our cat, since we complained about the way Morgan came out. We have at home a cat’s hair clipper with different attachments what they did today we could’ve done the same from our home .We have videos of the first time Morgan went to this place and I’ll see if there’s a way of attaching it to this review.The images below are from the first time , before and after followed by two new photos from today’s where a furectomy was performed on his right front leg and the back of his neck the way it is now.Please take a look at first photo of his back and the last one you’ll see one of the reasons why we’re writing a review and make your own decision.We keep finding more wounds in Morgan’s, you wouldn’t think these people could be so carelessA CAT-astrophe!!
-
November 2023 by USABZ bzusa
Unskilled & unreliable at it’s finest.The 4th pic shows how our cat was prior his pseudo grooming at this place; the other images are from when we picked him up after a +4h appointment on 11/4/23 . He has wounds on right front leg , left knee and had the back side of his head shaved behind his ears to the skin, clearly done intentionally and the woman who runs the Ricksville shop knows well what I’m talking about. No excuses.A good search in this shop will have findings that shouldn’t been there since they’re not veterinarians.They deserve to have their permit being taken away and their doors closed!
-
November 2023 by Karen & Derek Chan
Shelby is the best.
