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February 2024 by Yovanni B Vera
Thas the reason I closed my checking account, this people don't have class, horrible services.
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December 2023 by Nick
I had a very bad experience over here the employees are racist and super bad customer service. Provide you the wrong information and expect you to believe it.
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December 2023 by Sam
Please do not open an account in this bank or else you will regret it. It's possibly the worst bank in the world.
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December 2023 by npo email
ATMs failed to show my cash deposit
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February 2023 by jaskaran chadha
Pathetic customer services team. It will take them 30 minutes to answer the basic questions like bill date which is not mentioned on your online app. They try to provide you less and less information so you can skip your bill due date
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November 2022 by harjind singh
Varsha shah is worst customer service what ever u ask her she always going to say that she don’t now I don’t now how is working in banking industry without bowing nothing with horrible service and also arrogant with fighting attitude she don’t deserve to be in banking ??????guy be care full before taking capital bank because they don’t now nothing I wish this bank should close worst experience in my life with employees varsha
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September 2022 by Joe A.
The worst customer service I have ever seen in a bank. This is the third time I've been to this bank in the last two weeks and walked out all three times. This last time There were eight people behind the counters three of which were working at the slowest pace you could imagine when they were completed they would walk away from their station and God only knows what they did but as we were waiting the lin kept on getting longer I was in there the last time for 10 minutes and still three people ahead of me what all the other people behind the wall we're doing God only knows will never go back good luck if you do
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August 2022 by Evi Singh
Today I opened my first account with Capital One Bank. I must say the process was easy thanks to ZACH!!!!. I felt comfortable and he took care of everything, VERY friendly. He made sure I walked out with what I came in for. THANK YOU SO MUCH AGAIN FOR ALL YOUR HELP! And I won't forget the girls over the phone either. Taking me through everything step by step and clarified what I didn't understand. 10/10 RECOMMEND.
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July 2022 by mandeep dhillon
Worst branch in New York. No one wants to help and have a lot of attitude ...no wonder they have low rating.
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December 2021 by Saba Saba
Staff is extremely Rud and banking service is slow, bad, very very bad
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October 2021 by MTB214
They refused to help me, after having an account for 10 years when I came in the only time I had available. The lady had no kindness or understanding. Don’t use this bank!
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October 2021 by Shay States
Convenient location with good ATM Service.
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October 2021 by Lakshay Dilawri
Drive thru ATM is a blessing!
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June 2021 by K Shibley
I don't understand what all the complaints are about this place. I've come here multiple times and every one has been fast, efficient, and pleasant.
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March 2021 by Nathaniel Ondrik
Always understaffed... Extremely inconvenient... Staff is EXTREMELY rude. Yea this bank has numerous negative reviews...
