Towing near Hewlett, NY

“My car died in my driveway. I called AAA who sent a tech that could not get my car to start and said I would need a tow. I requested one through the AAA app and the guy came within the hour. He told me he was unable to tow my car with his flatbed because he would have to drag it and told me that I needed to request a tow with a dolly. I waited a few hours for a tow (this is from another tow company that AAA sent and not Phil's). I was told the truck was on another call and would get to me shortly (this after waiting for over 2 hours). Finally, I get a call back that they were able to get another company to tow my car but it would take 90 minutes. At this point, who cares? I got a call from Alex from Phil's. He told me where he was and that he was on his way. He came with a flatbed and was able to bring my car to my mechanic, no problem. I was amazed by the skill and artistry that he used in getting my car safely on and off the tow truck! I have a newfound admiration for the drivers. He was friendly and helpful. He was also correct in his unofficial diagnosis of what was wrong with my car. I would definitely recommend this company and this driver. I wish AAA would've sent them first. It would've saved me over 6 hours of waiting for the other company.”

“Nationalwide is a good place to get your car fixed..any kind of damages, they can fix.people over there are very understanding and helpful..great job done on my car .
Thanks”

“This place really is a 1 in a million find. They're a very well run shop: everyone is kind, informative, and accommodating. They fixed my Mazda3's front bumper after a hit-and-run incident. They explained every step of the process, and treated me as if I was their most important customer. My car looks as good as the day I bought it after it was finished! They even went way above and beyond, by cleaning, polishing, waxing my entire car after the job was finished. But it didn't end there. Even my interior, and engine bay was scrubbed clean. I couldn't believe it. So long as I'm in the NYC area, they'll be my go-to body shop from here on forward.”

“Brian is absolutely phenomenal and so accommodating. Picks up the phone himself and explains to the customer what he needs to do. He has helped me out a couple times, and there is no one else I would go to.”

“Overall Great Experience!

Auto repair experience:
I got my car back in beautiful condition. They detailed the entire inside and outside of my car and did my repairs. I inspected my cars exterior and everything looked visibly good. The only minor thing I did notice is the driver sides bumper where I was hit was a tiny bit lifted up but not dramatically. I opened up the hood of the car and it was beautiful. They cleaned everything so well I thought they put a brand new engine in; even topped off my fluids. As for the driving with it. It drove beautiful. It felt more powerful than before and the braking even got better (though I didn’t get those repaired, maybe they threw it in, no idea).

Customer service experience:
The guy who helped me with my auto repair was John. John went above and beyond! to assist me. On an unfortunate night, the front of my car was hit by a driver. I had to find a shop own my own to bring my car to. I found All City Auto Body & Towing through a google search. Ironically I later came to realize I already go to their parent company All City Tire & Auto, and I always had a good experience with their tire shop so it makes sense that I’d have a good experience with their auto body shop. John assisted me by breaking down everything the insurance papers estimate said and told me every procedure one by one. He would call regularly to update me on my car’s progress. A huge thing for me, he was very honest throughout the entire process. Many auto shops like to gip their customers, especially if female, but this shop has nothing but people with integrity. John helped me land an amazing discount because of my circumstances. He was extremely compassionate. John called the insurance company on my behalf to speak to them in regards to my case to make sure all my repairs were covered. Not only that, but John also remembered the most mundane details I told him about my own life and that meant a lot to me. He actually cared about his customer. He even told his boss about my circumstances and got an even better deal for me. It was amazing. I cried so much with John for helping me. I thanked his boss tremendously for his kindness also.

Do I recommend?:
I highly recommend this place to everyone. You will be treated with compassion, honesty, kindness, and people who actually enjoy their job.

I have inserted photos of my before and after for anyone interested.”

“First off, I wanted to start by saying how thankful I found this shop because not only did they treat me with utmost respect, they repaired my car; polished it, making it look factory new. This will always be my go to spot. Appreciate the team and owner!”

“I usually don’t do any review/survey even for BMW, however, for a such honest, trustworthy and kind hearted bodyshop owner like Ricky, I have to. Recently, I had 2 minor scratches on my garage kept Bimmer in 2 separate occasions. Not only Ricky helped me to repair them in a cost efficient way, he even touched up my front bumper scratch free of charge. I can’t imagine how much other bodyshops would charge me for the paint job like this! If you’re in Queens/Nassau area, please check it out Ricky at Nassau Collision. You will be glad that you know a bodyshop that you can trust and do a great job for your car(s). Highly recommended!!!”

“Dealing with the staff, specifically Kevin and Brian, at Artie’s Collision in Lawrence has been a pleasure. When my car died after going through major road flooding, they were able to promptly get a tow truck there to assist. They are extremely knowledgable and have been wonderful at helping to navigate dealing with the insurance company. I would highly recommend.”

“To be honest I've never had to visit an Auto Body shop before. With that said I'm glad I went to Luxury Auto Body LLC. The work that was done was great!! A++. The two reps that I interacted with, Mr. Justin and Ms. Kenya were professional and informative. They even looked out for my five year old that was with me. I tell you l, you won't go wrong doing business with them. The owner, Mr. Alex, was God sent. I say that because of his personality and also because he was there when the accident occurred and took care of everything!

A big thank you to them! This review doesn't do justice to the work and experience but it's the least I can do. The most I can do is refer you (the reader) and anyone else I encounter on the Island that needs work done. I will forever speak highly of you gentlemen and ladies of the shop. God bless you all! God is good all the time and all the time God is good.

The car looks like it did before the accident
Maybe even better. I had both doors on the passenger side replaced. Front bumper and right headlight replaced as well. Have a wonderful rest of the year. You deserve it ??”

“There’s definitely a first for everything. I woke up one morning to see our parked car hit. I got so angry and furious thinking who would have done something like this and left the scene. Came back into the house thinking who would be the best possible repair shop. Low and behold I remember the beautiful Christmas decoration from Sonny’s Collision on Atlantic Avenue. Picked up my phone and made the call. From the first phone call to the last phone call, everything was done in a professional manner. Sonny’s followed up with me throughout the repair process. My vehicle was given the best possible repair service. Today I’m back on the road as if nothing ever happened. Sonny’s, you will forever have my business and support. Thank you to your entire team. Five stars all the way.”

“I would never bring my car to anywhere but South Shore Collision! They are trustworthy and reliable. They notify you with updates and answer any questions you have throughout the repair. If you are in an accident, the process and grief is less painful with South Shore Collision!”

“George and his team were extremely helpful to me during a very stressful time. I brought my brand new BMW M3 here to get repaired and they were very professional, kept me up to date on the whole process, dealt with insurance, used OEM parts and didn’t cheap out. My car came out better than showroom ready. 99% of shops just want your business and don’t care about your car, that was not the experience I had with George and his team.”

“From Tom’s keen eye and words of wisdom, to Krystal turning back after work to assist me when I first showed up for an estimate, I knew I was at the right place. The facility was clean and well maintained. TJ communicated with me and was extremely helpful and professional in assisting me throughout the entire process. I appreciated the frequent updates on the progress of my car. My vehicle was delivered on time as promised. Importantly I was extremely pleased with the work that was completed. The delivery process was quick and easy. I found the pricing to be fair. If ever anyone is in the unfortunate situation of needing car repairs, Freeport Collision would be the go to for professionalism, fair pricing, quality work and customer service.”

“It was frustrating trying to find a mechanic in the area that was honest and professional. I was referred to this shop by a friend and after the first interaction, I felt at ease. I finally found a genuine spot! No more unnecessary repairs or overcharging. They gave me QUALITY parts for a GREAT price. Vick listened to all my concerns and addressed each one. I'm so grateful and will continue to be an existing customer.”

“Amazing work and excellent customer service!! Every person that I dealt with there had great energy. Very respectful environment. Excellent communication through the time my car was being worked on. Told me everything they were doing and every part they were ordering before and during the process. I never felt left in th dark. Super efficient on turnaround time. I couldn’t have asked for a better experience. I am extremely pleased!!”

“Xpress Towing is very professional, did everything perfect. Confirmed with me when my car was delivered to it’s destination and where the keys were appropriately placed. Would definitely use this company again in the future if needed.”

“Someone hit my car and the insurance mentioned this place as it was not too far from my house. I checked the reviews and saw great things.
My actual experience with them was even better than all the reviews! From the first phone cal to picking up my car I could not have had a better experience.

Karen, Susan and Len were all a pleasure to work with. The customer service from each one of them were just beyond phenomenal!

I was updated every step of the way, repairs took around timeframe that they originally expected. Being that I work a busy full time schedule, they were willing to even come in early for me to pick up my car if needed.

When I picked up my car, it looked brand new. Repair was done professionally, had a nice car wash and they even cleaned and vacuumed the inside of my car as well.

I highly recommend burnside collision should you need your car to be repaired!”

“Amazing!! Spoke with Jimmy after being late for my estimate appointment. Couldn't be nicer and more competent! Walked me through everything and presented all options and the estimate was about 40% lower than others that I had gotten. Don't go anywhere else!”

“I had engine problems (75 miles away from home and my usual repair shop) and found Gemma using the automotive repair search tool on the AAA website. Everyone I interacted with at Gemma was professional and personable. If I lived closer to this repair shop they would be my go-to location for auto service. They have my highest recommendation.”

“Man came along , a godsend, towed the car, (when AAA did not send a truck with a "dolley"). Will keep the company #, 4 those times when AAA keeps us waiting beyond dusk.”

“Great experience! The team at North Star Auto Body did an excellent job repairing damage on our car, including replacing the bumper and quarter panel, and color matching an older vehicle. Reliable and quality service, fair pricing and value. Would highly recommend!”

“Extremely professional, efficient and helpful. Their prices are very fair as well. Breaking down is always stressful so it's nice to deal with people who know what they're doing.”

“I've been here twice with 2 different cars and both times they came out looking like they just came off of the showroom floor. The level of craftsmanship is unparalleled. They handled everything from dealing with the insurance companies to getting and returning a rental. I am about 40 mins away from this shop, and there are probably 100 body shops between us, but I will never go elsewhere. If I could give more than 5 stars, I would.Service: Body & Trim”

“Masters Auto Collision is top notch. Billy and Jamie at the shop took care of our vehicle and made the process a breeze. Despite challenges from our insurance provider, Billy made every accommodation available to us, and their team did an excellent job performing repairs. Would recommend them to everyone who needs a professional body shop. Thanks very much to the team at Masters!”

“This was the FIRST TIME I used a repair shop that my insurance company suggested. I was EXTREMELY hesitant, but I am so glad I went ahead and trusted these guys!!! They really know what they are doing. They are honest, reliable and treat you and your time with great respect. Yasmin will likely pick up when you call and she is an absolute gem! Nick is super knowledgeable and will assist you with whatever you need. He actually gave me a ride in his personal car over to Enterprise so I could pick up my rental. You just don't find people, let alone businesses that go above and beyond like this anymore. Do yourself a favor and look no further. This is the best repair shop!”

“I recently got into an accident and took my car here and was NOT disappointed !! Not only was the turn around time quick, it was efficient ! I was met with professionalism and quality service ! I was updated with everything that was going on as it was happening down to every last detail. Needless to say my car looks AMAZING and I couldn’t be happier !”

“I recently went to Puma to have some scratches buffed out of my car they were courteous, professional and they do great work

there are lots of body shops around but these guys stand out

honest reliable and trustworthy

they did some repairs on my old vehicle 8 years ago
and it was the same story back then

best shop around”

“I have a 2023 BMW X7 so I’m Very Picky about what body shop I let work on my Truck. United Auto Body is By Far The Best Body Shop I’ve been to!!! The work They do there is Amazing!! Junior and The Guys are The Best in The Business! Don’t make the mistake of taking your vehicle somewhere else and be unhappy. Bring your vehicle to United Auto Body for Guaranteed Satisfaction!!!!”

“Cash the owner has helped me on numerous occasions always an immediate pick up from any location fast and reliable tow service he is a family name in my business and household I would give six stars but 5 was the max thanks for all your help guys”

“Bryan's Auto is a very professional and caring place of business. They are honest and trustworthy and provide great services. They are not out to rip you off like some of the other establishments I've been to. They are willing to work with you and make you feel comfortable returning as necessary. This was my second time doing business with them, as I was recommended by my niece. I will continue to do business with them in the future. They are truly a blessing and definitely Heaven sent. Humanity and wholesome people still exist. Angels on Earth. God bless and thanks again.”