i opened up a savings acct last month...they're website is not user friendly & i was told i could use zellie to transfer funds into the acct only to find out i can't. i closed my acct & they charged me $30 to close it!!! other banks don't do that so i will report them & get my $30 back! FU NYCB
December 2020
From day-one, Said (the manager) and the rest of the staff seemed to know me by name every time I go into the branch. Said has also been incredibly helpful with questions. Plus, they have a drive-thru and safe deposit boxes. A+++
