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March 2024 by Ber Nsi
I have witness the treatment of many animals in this Hospital ? the feces, the urine the scent is horrifying you don’t even get to go in the doctors office because the doctors room is disgusting and the way they treat your animal is horrible a dog was found dead in the basement a few weeks ago and they try to cover it up they can’t even keep their employees. Everyone is quitting, or everyone got fired for telling the truth Don’t keep quiet about this horrible hospital They won’t allow you to see the back room because it’s disgusting ? ?pet owners are spending hundreds even thousands of dollars for their furry babies to stay in this disgusting place that is filled with lies and dishonesty, be careful where you’re sending your babies to get treatment. Do not go to this hospital ? it needs to be shut down
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October 2023 by DM 99
Why don't they have cameras so you can see your pets like other boarding places? Because they would be caught in their lies of how they treat your animal. You think you're dog is kept in a nice open stall but they are kept in their BASEMENT IN CAGES where workers need masks because of all the feces, urine, and insulation problems. My dogs nose was bleeding and cut trying to push her way out of the cage. They said it was from her pushing a bone under a rug which was a lie. My dog doesn't do that. She was in a metal cage. They lied to protect themselves. Her paws were soaked with her own urine. They try to spray some perfume scent on her to make her smell clean before we picked her up. They never let her out in a play room they show you in the back, They never let you see their basement which is where the animals are kept. But it was on the news from a former employee with pictures of them in their disgusting basement after my dog stayed there and yes, it was their place and verified. I felt I abandoned our beautiful girl dog to be abused. No wonder why she pulled away from them when I picked her up because she was probably glad to escape. I will never use this place again. I would give it ZERO STARS and negative points if i could. Very disappointed they would treat animals in their care this way. No wonder why my animal came out with health problems. I have to stay home with her 24/7 to get rid of her anxiety especially her nightmares when she slept. She had bowl problems when we got her home and we had to adjust her food again even when we gave them her food in individual bags for each day and some health bones which were clearly marked. My children were upset when had her home and they knew something more was wrong. We took her to our vet and he told us the scrapes on her nose were from her pushing the cage door trying to get out. We never caged our dog. can't stress enough about the lies you're told when you bring your pet there. I learned the hard way. Reviews matter. NEVER AGAIN!!!!! Please find another place or a family/friends to help you with your dog.There were animal rights people protesting about this place after my dog stood there.
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October 2023 by Joseph Graham
As a former employee I would never ever take my dogs there the place always stank because they never want to upgrade or higher proper help your dog stays in cages nothing like what was promised on the advertisement they're not properly being taken care of and they overcharge and scam people out of money for services they did not even complete the receptionist is a shyster who cares only about money the doctor is the biggest shyster of them all best part about the job with the clients and their animals
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May 2023 by Bettie Redd
Such great staff from day one when Sammy was just 4 months..The Doctor is the best..along side with his sweet receptionist Fern..what a great tag team duo
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February 2023 by Andrea Kolb
This is the only place we would take our beautiful lab/mastiff rescue (Max) for daycare and boarding. We are here each week because he gets love, activity and the opportunity for great vet care too. Really excellent supervision by Fern and dog oversight by Joseph!
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October 2022 by Elyse Granik
The most responsive and amazing doctors and staff! Always honest and caring as well. My dog is in good hands here!
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August 2022 by Susan Love
I highly recommend this veterinarian hospital and boarding service! Dr.Zipkin's care of my sick parakeets was extraordinary! He brought one back from near death 3 times! And diagnosed her as near diabetic! She lived to be 14. In addition, I was very pleased to have a caring place to board my African Grey parrot. She was always comfortable and when we brought her there. She actually looked eager to stay, too. And, she behaved in a happy manner when we picked her up. It is so wonderful to have a place that can care for my pets in so many ways.
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August 2022 by Susana Isaacson
My cat had to have emergency care due to eating a bandana. I brought him in and the care was extraordinary. All staff and especially vet were caring and easy to talk to. I recommend to anyone wanting superior care for their pets!
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August 2022 by Danielle
They treat my teddy and hunter so well. I just wish they would cut their nails shorter but otherwise they are great.
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July 2022 by Demi Lynn
I haven't actually experienced their service because from the phone call alone it was totally unprofessional. She called me while driving and in the background I could hear someone (a man) cursing and being very unpleasant. I was looking to board two cats for 2 weeks witch would be almost 1400... at that price I would assume it would come with a on site tour and maybe daily photo or video updates of their stay.. even after offering my vaccine card and pcr test she refused to show me the "room" they would be staying in. For two weeks do you really think I'll be paying you that price without visual proof of my babies safety? Never suggesting this place ever.
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July 2022 by J M
I called in advance asking if my pet needed any updates with his vaccines and was told ‘Not until August’ before I scheduled to board him. The 2 hours after dropping my pet off I get a rude voicemail saying that my pet needed vaccines and how I would feel if someone else’s dog gave my pet a disease. I called back trying to explain that I was told he was already updated but I was cut off multiple times and was told that they already gave him the vaccines. Which is fine, but the way I was spoken to was extremely unprofessional. In addition, my vacation was cut short and I was able to pick up my pet a day early, I called asking if I could pick him up and was told ‘it was too late to pick him up’ and ‘he just left’. Mind you I told the female worker who picked up the phone that I was already in the car and I would like to pick him up today. She told me she would call me back and thank goodness I already started driving there because it was already 30 minutes until closing and I haven't received a call back from anyone. Overall, my experience with this place was extremely disappointing compared to the last time I boarded my pet and I dont know if I would want to bring my pet here again.
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June 2022 by Stacey L.
We had a scare with our dog this past weekend while at my parents in Hewlett and Dr. Zipkin and his staff could not have been more amazing! On Father's Day no less, he came in and met me, treated my dog and while we had never been to Hewlett Animal Hospital treated us as if we had been patients forever. I truly believe if I did not bring my dog into see the doctor he would become so dehydrated he may not have made it. They sat on the phone with my multiple times and answered all my questions! I will 100% be bringing our dog back to see Dr. Zipkin! Thank you thank you thank you! YOU ARE THE BEST!
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June 2022 by Miriam Hatten
I have never written a negative review before but this vet and specifically the receptionist fully desereves it. I have never in my life experienced such unprofessional behavior coming from the woman on the phone. (receptionist) I moved locations and needed my cat, harry, to have his vaccine records sent to my new vet. I have tried for a whole week and a half, practically begging the receptionist to send over the records and I have only received excuses and rude comments. (She even blamed me twice!!) My current vet tried calling her and she gave them attitude as well. I take my cat's care very seriously and I feel horrified that Harry had to step foot in such an unfriendly and hostile enviorment. If this is the way they run their vet, please never ever send your animal there. I regret sending my cat here and I am making a promise to never send him to a place like this again. Take my experience with this vet and find a better place for your furry friend- please.
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June 2022 by Miriam H.
I have never written a negative review before but this vet and specifically the receptionist fully deserves it. I have never in my life experienced such unprofessional behavior coming from the woman on the phone. (receptionist) I moved locations and needed my cat, harry, to have his vaccine records sent to my new vet. I have tried for a whole week and a half, practically begging the receptionist to send over the records and I have only received excuses and rude comments. (She even blamed me twice!!) My current vet tried calling her and she gave them an attitude as well. I take my cat's care very seriously and I feel horrified that Harry had to step foot in such an unfriendly and hostile environment. If this is the way they run their vet, please never ever send your animal there. I regret sending my cat here and I am making a promise to never send him to a place like this again. Take my experience with this vet and find a better place for your furry friend- please
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May 2022 by Amanda P.
Can't say enough good things about my dog's boarding experience here! The guy working taking care of the dogs really treated my pup as his own. His connection with animals is amazing and you can really tell he loves what he does. My dog is a senior rescue with some anxieties and he totally thrived during his stay there. I loved that the boarding was cageless and that he got a bed and tv at night. They also have the best pricing for cageless boarding I've seen in Nassau county. He got a bath the day he came home and came back clean and happy. Such a relief knowing I can travel and my pup will be so well taken care of! He will definitely be back!
