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February 2024 by MARCEL WEINBERGER
Michelle Baker my relationship banker was extremely helpful and personable.
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November 2023 by Debra Danowski
The manager needs to resign. Better yet, the whole branch should be burned down.
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October 2021 by joey realson
The workers at this location are incompetent slow and have terrible attitudes
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January 2020 by Michael wax
Great location and the service is great.
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August 2019 by Michael 2u
Terrible customer service. Never bank there.
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July 2019 by Barak Mishan
Best bank and best service the best crew in all Nassau county thx.
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July 2019 by Dave L.
Years ago, I opened an account at Bank of America's branch in Hewlett, NY. I haven't used it much, but the account was still there--or so I thought. After months of not getting any statements at all, I got a statement in the mail noting the account had been closed. Not only that, it was closed with a negative balance of about $28 dollars. Why? Because month after month after month, the bank had been deducting a fee I didn't even know they were charging me. When I called BOA's 800 number a few days after receiving the statement, they said nothing could be done because fees are fees and it was so many weeks after the account had been closed. (Then why did it take two months for me to receive a statement???) So I figured, no harm in visiting the local branch in a last-ditch effort to get back some of the money that was quietly, in a corporate way, stolen from me. One of the tellers was friendly and tried to be helpful but basically just updated a lot of old information on my now-closed account (which took about 15 minutes). Then, since I was in a hurry to get to work, she got a supervisor to look at the account. She answered my question super-quick: there's nothing we can do because the account was closed too long ago. I should have visited sooner. Well, perhaps I would have, if BOA had sent me a statement in time! The upshot it: Laurel and Hardy wasted 20 minutes of my life to tell me nothing, update information on an account that doesn't exist, and with crocodile smiles tell me, "you have a good day!" Blood boiling, I replied, "You don't," and left. Score another for the banksters.
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November 2018 by Garry Livshits
I don't come here often, but when I do the employees always outnumber the customers and yet they're still a a line. Can't understand it.
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January 2018 by Prince Billiam Milleon.
Excellent experience. I was taken care of quickly. Very knowledgeable clerks, and very patient. I was insured the best possible options. Friendly atmosphere and peaceful. ?
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August 2017 by James.
Excellent experience. I was taken care of quickly. Very knowledgeable clerks, and very patient. I was insured the best possible options. Friendly atmosphere and peaceful. ??
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August 2017 by G A
Literally the best customer service you will ever experience! These ladies know their stuff and will not stop until your issue is resolved. I have never seen such an amazing staff!
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July 2017 by James Alston
Excellent experience. I was taken care of quickly. Very knowledgeable clerks, and very patient. I was insured the best possible options. Friendly atmosphere and peaceful. ðŸ‘ðŸ½
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May 2017 by Amardeep Singh
Good Bank
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February 2017 by john doe
Literally the best customer service you will ever experience! These ladies know their stuff and will not stop until your issue is resolved. I have never seen such an amazing staff!
