GameStop is a welcoming haven for gamers, offering a wide selection of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo, along with retro gaming options. Customers can also find trading cards, including sports and Pokémon cards, as well as various gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. The staff at GameStop consistently receive praise for their friendliness, helpfulness, and knowledge, making the shopping experience enjoyable. While some items, such as gifts and apparel, may be on the pricier side, many products are available at discounted prices. Customers appreciate the store's willingness to buy or trade in old games, consoles, and collectibles for cash or store credit. In addition to their gaming offerings, the staff have gone out of their way to provide exceptional customer service, even assisting customers in unexpected situations. GameStop remains a favorite destination for gamers looking to enhance their gaming experience.
They paid for my old games and still have a good selection of PS4 games
January 2023
Had an issue with an online purchase. Avoiding the explanation, long story short the manager that was working went above and beyond to make things right and made sure I had a working controller after all was said and done. Will definitely be going to the Herkimer store instead of going online for anything I want to get... read full comment
November 2022
Our go-to gaming place for games, accessories, and game-related goodies. The staff is phenomenal and always friendly, helpful, and knowledgeable. The fun items like backpacks are pricey, but it's a fun place to look around and always our first stop for games and console related items.
