Hempstead Ford Lincoln is known for its excellent service and friendly staff. Customers appreciate the knowledgeable team, including William, Karen, and Justin Chen, who provide courteous and helpful assistance. The service department consistently offers a wonderful experience, with some customers choosing to go out of their way to visit despite other nearby options. The staff is respectful, non-pushy, and attentive to customer needs, making car buying and maintenance straightforward and convenient. Many customers feel confident in the dealership’s honesty and care, often highlighting their positive experiences and willingness to recommend Hempstead Ford Lincoln to others. Overall, the dealership is praised for its professional, caring approach and high-quality service.
I used Hempstead Ford's concierge service to get my Mustang serviced for a recall. It worked perfectly. The car was picked up on time and was delivered back to me on time. It was very easy to schedule the concierge. The driver was very professional, very polite. It was very convenient. I was glad I used the service.
November 2025
Service department always a wonderful experience. I drive past 2 other Ford Service departments that are closer to my home just to go to Hempstead Ford service dept. William and Karen are always a pleasure to work with. Also thank you for the courtesy car wash on way out.
August 2024
Hempstead Ford Lincoln has the best service department of anywhere. They are very knowledgeable, and always help you to the best of their abilities. They really care about their customers.
