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May 2024 by thom reede
You really can't beat the service here. Sure, the store seems a little packed in but all you need is to ask an associate and they bring you right to the product you are looking for. I have never gone here and heard, "sorry, we don't have that" because the carry everything you need for home projects and repairs. 6 out of 5 stars.
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May 2024 by K T
I've been here one time and I had such a great experience that you'll probably think this review is sponsored. It was busy yet I was assisted by two employees helping me find what I needed. Normally, when you need something on a top shelf you end up waiting at least a few minutes for someone to get a ladder... It was almost instantaneous. Prices were fair. The only downside was the parking situation but I can't fault them for being busy. I know it was only one visit but the customer service was truly exceptional.
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March 2024 by Leonela Franco
Here I always find what I need for my home. The workers are very friendly and willing to help.
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February 2024 by Charles Lau
Best place for propane refill. Love it
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September 2023 by Helen S.
Absolutely best service & most knowledgeable people around I needed a stackable washer/dryer asap & they took care of fitting me in within a couple of days So appreciative!
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July 2023 by L B.
Wonderful local hardware store stocked with every imaginable item. The staff is extremely helpful and pleasant to deal with. Such a pleasure to have a local alternative to the big box hardware stores.
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June 2023 by matthew nichols
Good store
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January 2023 by Gabriel Lee
Great service by very kind people. Whenever I visit this store i’m greeted with a warm welcome and workers are always willing to help if you have questions. Recently I worked with Erich and he was great - helping me find and order some specialty screws which came in less than a week.
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June 2022 by JT Nichols
This is the best store ever. Not only do they have everything you could ever need, they are also the nicest family owned business that I have ever known about. You crazy not to get your hardware needs at Berger hardware
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February 2022 by Peter Hauck
I’ve been a customer of Berger Hardware for over 30 years. They are a throwback to a time when customer service and satisfaction were important. They have a knowledgeable and helpful staff. Many of the faces have remained constant which must say a lot about them as employers. They stock 100x what a big box offers in 100th the square footage. They’re the best!
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January 2022 by Kathleen Baggott
Yesterday when my son and I walked into the store with a broken lacrosse stick, we were guided by cheerful staff to an amazing young man named Eric. Eric explained to my son the problem and showed him how to reattach the head to the stick, Eric drilled the couple of screws we had and added a third, that we paid 36 cents for-including tax. Let's all support our local stores. More that a store, an education!
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December 2021 by L. S.
Always loved this store and have been shopping here since 1985. Well I will now have to think twice about coming back here. Yesterday I purchased an IHealth Covid-19 test kit at $27.99 each. It is the IHealth brand in an orange and white box. Just went to the Ihealth website 12/29 to see the cost of the Test kits. One box is $13.98 plus $4- shipping. ihealthlabs.com I think that Berger should be ashamed of themselves for gouging people like this. Watch all your prices at Berger on EVEYTHING. I do believe the county should get involved in this type of price gouging. There are other places doing the same thing. Taking advantage during a pandemic. Berger you should be ashamed of yourself.
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December 2021 by Charlie B.
Have been a patron since moving to the area a few years ago and being very honest I can say that there isn't a thing you could need that they don't have. I'm not exaggerating either. How about motor brushes for an old Porter-Cable drill? Berger had em!
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September 2021 by elalva
I needed a mortar product and Berger Hardware in Hawthorne was one of only two stores to have it in stock near me(No the big two did not have it , and it is nice to support the little guys anyway.)Berger has its own parking lot uoon entry we asked where the item was. The young man whom we asked did notbknow where the item was, but within moments a scond employee was paged and led us directly to the item.The store is part old fashioned- knowledgeable workers able to give advice- and also modern- it carries traditional hardware and also the seasonal and convenience items.
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September 2021 by Pat Seidel
Sept 2021, this is a great Hardware Store with knowledgeable and friendly staff who will go out of their way to help you out. I rather come here then those big box stores even if the prices are a little higher.
