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August 2024 by Michael B
Had an accident with a deer with my grand Highlander. This place was recommended by Geico , they did fantastic job on my car.
Tom from customer service was great
always responsive and keeping me updated about the process. Definitely great experience.
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June 2024 by Grace Uchechi
*** PLEASE DO NOT GO HERE !!!! *** Please if you are with GEICO , please read . I decided to go with Rockland county body because they are GEICO recommended. Upon dropping my car off and telling them the information on what happened ( along with the parts that needed fixing ) they agreed. 7 days later I received a phone call that my car was " done " but half of the damages that I initially stated were incomplete because they did not " hear back from GEICO "... Immediately, I was extremely upset , because why didn't you contact me before the fixes to let me know that GEICO was "supposedly" not responding. After calling GEICO ON MY OWN , I was able to get ALL my damages completed and was told that the mechanics did not want my damages fixed because they had an issue believing my window was tied to the hit and run accident I Reported. Going through a hit and run was already VERY stressful , now to hear that this auto body shop did not want to fix my vehicle literally made my blood boil. After reporting to GEICO about what was going on , the head of the department at GEICO called the autobody to make sure they got ALL my damages done. Thank goodness !! When I arrived to pick up my car, I let the mechanic know about my issues with their communication... he was NOT apologetic !!! While I was on my way out a manager ( latino or black ) who I have NEVER seen before , NOR did I ever tell him about the details of my accident proceeded to HARRASS ME. I am a young girl in my twenties, this man was old enough to be my father , following me OUT the door telling me my damages were fixed because he said they could be fixed.... imagine that !!!!!!! Even after fixing my damages they are still trying to tell me my damages were not tied to my accident !!!!!! WOW !
This all in all was such a TERRIBLE experience, please all customers BE WARNED . if you are a young girl be WARNED ,this may not be the best place to take your first car after an accident. I feel terrible writing this review because the enterprise rental service they work closely with was AMAZING ! So nice , understanding , made me comfortable and so prompt !!!! Its a shame they are partnered with this auto body !! Please choose another mechanic !! You may have to drive a bit but its worth the peace of mind !! The only person in that establishment who has some sort of manners is the receptionist !! She heard my issues with the company and was so apologetic !! That is how you handle and run a business. Take NOTE . I would give this place zero stars if I could. Im so glad this is over !!
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June 2024 by mona3075
Had some work done here about a year later I had water leaking into my headlight assembly and fog lights. Also they did not make sure my hood was properly aligned and my hood is hitting with the front bumper barely closing the hood jeopardizing the latch for the hood. They also put a material in between the side fender and front bumper and tightened it. I didn’t realize they did that till I had to replace a side marker due to water damage. Now my front end electrical connections for my headlights are at risks for I am not sure how long.
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January 2024 by Joe Lach
I have had at least 3 major auto repairs in the last 5 years.
The prior two far exceeded promised time expectations. I chose ROCKLAND AUTO BODY in Haverstraw from a recommendation from an Insurance company.
Not only was the work seamless, exceeding my expectations, Thomas Pugh lead the team to an amazingly quick repair, returning my car to its original build.
I highly recommend ROCKLAND AUTO BODY of Haverstraw, NY. To anyone in need of quick, reliable no nonsense professionalism. True Experts.
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November 2023 by John Montalvo
Good quality service
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October 2023 by Maria Hernandez
Very professional.
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September 2023 by RN Pashok
Brought my car for damaged door from car accident and they did great job, car looked like brand new. Very responsive staff and car was ready within promissed time frame.
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June 2023 by Moshe Rosenberg
I was referred to Rockland Body by Allstate insurance, and was very pleased with amazing customer service, very professional, understanding, and very helpful. the fixing of my car body was faster then i planed, and was done in the most satisfying way. i got my car back clean, washed, and looks like new.even though there were things i found later, that needed to be fixed, it was immediately taken care of in the most professional way.Services: Painting
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June 2023 by Gilberto Santana Jr
I can't stress enough how new my 2019 accent looks after getting a bumper and fog light replaced unit. phenomenable job
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April 2023 by Pashok Smk
Brought my car for damaged door from car accident and they did great job, car looked like brand new. Very responsive staff and car was ready within promissed time frame.
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April 2023 by Doc Boozle
Brought my car for damaged door from car accident and they did great job, car looked like brand new. Very responsive staff and car was ready within promissed time frame.
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December 2022 by Jessica Santiago
I have to say that overall I Avery satisfied with the work these guys did on my Vehicle. My Car looks like it came right off the showroom floor. The customer service above all was absolutely great. Down to earth great Guys and Gal in the office. The con was how long I had to wait for my vehicle to get done. I UDERSTAND due to Covid 19 parts not on hand taking longer from manufacturer due to shipment etc. It just cost me more money due to having to pay 2 weeks oop for my rental car which only covered 30 days. They finished as soon as they could and I was very satisfied with their work overall work and expertise, Customer service. They treated me great and I Def will recommend friends without a doubt.
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October 2022 by william castillo
Went to pick up my car on Saturday as the page indicates they are open till 12. Upon arrival at the shop I see that it is closed and I’m left with no way of contacting the shop as they do not pick up the phone. Now I’m delayed until Monday
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September 2022 by tmg tmg
Good people knowing them for years
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September 2022 by Harold Vazquez
Great service and people
