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February 2024 by Caitlin Kennedy
I wish I could give them 0 stars. We rented the truck days before. When we got there, the lady behind the counter asked us to help her remove the trailer from the truck. My brother agreed to help, but I didn't think it was right to ask a paying customer to do that. After an incredible amount of time wasted in the office (her on the phone and not knowing what she's doing), she brought us out to the truck. They couldn't remove the trailer because she didnt have a jack. She kept offering us a van, to which we would reply that we need a truck. We had already been at the office for over 30 minutes and had no more faith in this woman. I asked for a refund. She continued to offer me a van until we had to almost yell at her for a refund. We went to uhaul in Smithtown and got a truck in 10 minutes. This horrid place took 2 hours off of our moving time. There's not enough room here to write all of the disappointments. This experience was attrocious. You're better off going to the one in smithtown by taco bell
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October 2023 by LORENA DE LA PAZ SARAVIA
Excellent ?Lorraine
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May 2023 by Thorin Teak
Coded gate to get in and coded gate to get out. Clean dry locations. Good sized units and easily accessible.
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May 2022 by diane lee
I've dealt with u-haul many times and so have my FAMILY ..I WOULD RECOMMEND them to everyone ..
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December 2021 by Jose Castro
Hate it they were closed the day of my reservation and didn't even bother to call or text to let me know or change my appointment I wouldn't recommend this place at all ??
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June 2021 by Lawrence Andrew
The truck I reserved was not available. The gentleman working offered a different size truck until he actually checked and that one was not actually available either. Came for a 9am pickup, but they open at 9am meaning no trucks were cleaned or ready. It took an hour to get a truck, pushing my whole move day behind.
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January 2021 by Richard Siegler
The Best
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May 2019 by Vinod vera reddy
Easy to rent. Quick process
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February 2019 by Priscilla Skolnick
I'm not sharing my experience and the one star is the only way I can post this, I am sharing my disgust with the owner of this UHaul flying our American flag upside down. I along with many of my co-workers we are appalled that we have to view this flag from our window. I called to find out if this was done in error and was informed that it was done intentionally because our country is a disgrace. I will post this on Facebook to inform all my followers along with my co-workers followers to NEVER rent from UHaul especially this one on 1800 Prime Place, Hauppauge, New York. If you don't like this country get the hell out.
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February 2019 by L R
This U-haul is an absolute disgrace to America. I was about to order a few trucks when i noticed the American flag was upside down "to make a statement" . The only statement you are making is that you have no respect for the United States of America. Please fix this flag if you want any type of business. You've already ruined it for me but save yourselves from loosing thousands and thousands of dollars because of this foolishness.
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February 2019 by Val Bruno
Fix the American Flag or you will lose all your customers...also will effect other UHAUL dealers, people should rent from Ryder etc...this is disgraceful!!!
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January 2019 by Rachel K.
You will get a better rating when you fix your American Flag that is upside down in front of your business. Unamerican!
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December 2018 by Marly Contreras
Very friendly staff renting a uhaul was easier than I'd expected very pleased
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June 2018 by Elizabeth Ocasio
Very friendly staff.
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February 2017 by T Howton
Warm, friendly staff.
