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January 2024 by Rob L.
The team at Northeast Equipment are fantastic! I brought my generator in for servicing on the day of a terrible storm and they were able to get my unit up and working in a few hours. They are knowledgeable and friendly and went above and beyond. Thank you!!
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October 2023 by Gerry K
Good bunch of knowledgeable guys.
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September 2023 by Joel Fitzer
Went to get lube for hedge trimmer. Great place for parts when local.Was in and out. Friendly service !
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July 2023 by Ella
Con man! No wonder my neighbor told me they were a rip off! Horrible experience. First we waited in line because the rude cashier decided to shoot the breeze about his garden to the customer in front of me for TEN minutes. Sent my 17 year old son to get a piece fixed on his lawn mower, and they said it would cost $50 to fix it. They called us to pick up, and they charged $120! They didn't call to ask if we wanted it to be fixed if it were to cost more! Then the con man mechanic talked to my son for 3 min about how to put part on. Then they said they wanted to charge because the mechanic talked to my son for 3 min and claimed he spoke to him for 15 min and that they usually charge an extra $50 for that! We didn't even ask to speak to him! I will never recommend, and wish I had listened to my neighbor! He is a cop and he says he can sniff them out, and he was spot on! UGG So low when they try to rip off a kid!
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December 2022 by Gregory T.
The guys here are always very nice and helpful. I've shown up there basically without an appointment (within 10 mins of my phone call to see if they were open on a sat), and despite how busy they are on Saturdays, they were so kind to not only tune up my chainsaw, but showed me how to properly maintain it and replace parts, and charged me way below what most would pay for similar services. Thank you!! Repeat customer for sure!
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October 2022 by Lauchlin Groff
Just dropped off my weed eater for them to repair. These are great people! Helpful and friendly even when busy. I'm on my second round of lawn equipment from them as a result. They have plenty of excellent equipment in stock, have repaired my chainsaw.10.7.22 update - still great friendly fast service.Bought a new mower, dropped off my old one for service. Thanks guys!
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September 2022 by Timothy M. Gaffney
It's nice to go to a place that has knowledge of the equipment they sell, and service. I am very happy with their reccomedations for a new chain saw and trimmer I purchased. I have been coming here for years and have never been disappointed. Highly recommended.
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September 2022 by Michael Valvera
I have bought lawn equipment here and I seem to always get good service from these people
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July 2022 by Richie
Rude and obnoxious, God forbid you do not have a model number. Do yourself a favor go someplace else.
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June 2022 by Ironfireman6 Leonardo
Had exactly what I needed and was reasonably priced.
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September 2021 by Robert Pietsch
Everyone there was most helpful in my situation.I purchased what I needed and was treated very professionally.
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July 2021 by Hugo H.
I walk In to have a chainsaw serviced and I am greeted with sarcasm. I was treated as if I was a child. I understand that you probably deal with customers who don't understand certain things but please have some decency when dealing with them. We may not all be as knowledgeable as you in your field but never would I treat one of my clients in the way that I was treated. Absolutely poor customer service. Then on top of that, you want to charge me approximately $129-150 in service for a machine that costs just about the same amount new. And your response is "I gotta pay the labor for my workers." Well sir, maybe if your customer service was just a smidge more respectful, you wouldn't bang your customers over the head for labor because you would have more customers. Just something to think about. Never judge a book by its cover.
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July 2021 by George Routsos
As I leave their pick up area, I still cant believe the great service you get from this place. The staff is amazing. They treat the average homeowner like they are an everyday commercial customer who shops there weekly. I purchased my snow blower here years ago and with their guidance, it's still going strong 20+ yrs later. Now they've taken my dead lawnmower and made it run like new. I CANNOT RECOMMEND THIS BUSINESS ENOUGH. It should be your "go to" place for any power equipment needs (mower, blower,snowblower,chain saws, etc)
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February 2021 by Gus G
If you just need a belt go to your local ACE hardware store they have all sizes even for Craftsman. Even when they are busy they are willing to help and only $10
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February 2021 by Francine Cotoia
Repaired an old snow blower quickly and it runs great.
