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December 2023 by Ginger Snaps
This is the only branch where you wait 25 minutes for a teller to acknowledge you are at the drive thru window. This is every time!!!!! Please hire a permanent drive thru teller!!! Shame on me for giving them a third chance … smh
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July 2023 by carlos vela
Very bad, there is no customer service, I waited a long time because I needed to open an account and no one helped me,
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January 2023 by George Michel
Joseph Corelto was an absolute pleasure to work with. He helped me with all of my issues in a very timely and professional matter. I highly recommend him for all of your business banking needs.
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November 2022 by Josepha M.
Just awful. The branch manager is incompetent and useless. DO NOT BANK HERE. I plan on reporting them to Chase's main office .
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August 2022 by Miriam Rollock
This has to be my favorite branch at Chase.Always polite and helpful, personal banking.
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July 2022 by Samantha Sergio
Very helpful and quick and easy
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May 2022 by Samantha-Marie Inesti
This was my first time using this chase location and I was withdrawing money. I went to the drive-thru teller and when I requested a withdrawal the teller was confused why I didn't have a withdrawal slip, which I did not have access to since I was in the drive-thru. He provided me with a withdrawal slip and I was able to quickly provide that back to him. I was not asked whether I wanted to small or large bills for my withdrawal. After 25 minutes, my withdrawal was provided to me by a completely different teller with no envelope and the bills seemed like they came from the back of a draw all crumpled. The teller who provided me the withdrawal disappeared as soon as I received the money. I won't be returning to this location and have never had a poor experience with a chase drive-thru teller at any other location. If you are looking to use a drive-thru teller for a quick transaction than this is not the one.
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December 2021 by Donna Zelman
Amazing service!! While depolyed in another Country, my son's accounts were locked due to suspisious activity. He did not have access to a Chase Branch where he was. I called a Chase close to where I work and spoke to Lisa about my son's situation. Thank you Lisa Roy for your all of your efforts to secure his accounts and regaining access to his funds in a matter of hours. You kept us informed step by step of the progress and put us at ease during the process. You truly cared and went above and beyond. We truly appreciate all you did. Your an asset to this branch and even though it is not close to where I live, I plan to patron this branch and you for all my future banking needs. FYI, we switched to Chase a few years back when a similar situation happened to me two times with another bank. Best move ever!
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September 2021 by Juan Fuentes
This location has a great team. Very trust worthy and professional.
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February 2021 by Bengifotos
Simply the best banking service in town ?
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July 2020 by Rich Baig
I visit today for a business with chase location out to this location. I meet a very professional gentleman his name was .Ryan Hickey .. I do run a lot of business and usually walk in to chase location since I am there customer. This man right here I feel the bank is only stand on his hard work and best customer service.
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July 2020 by Mixed Videos
Had a great experience with the guy name Ryan very helpful thanks a lot
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June 2020 by Jalil Louis
My family has been dealing with Chase since the late 70s. My mother worked at 1 Chase Plaza near the south street seaport. I guess it's become a family tradition.
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May 2019 by TriniKay Brown
Great staff. Very friendly and helpful staff.
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April 2019 by Brittney B.
Honestly this branch changed my entire view of Chase as a whole, the atmosphere was friendly and clean. I deal with Chase directly for my employer and went in to this branch to open up a personal account. Ryan H went over everything diligently and professionally and set me up. He and the Hispanic girl (so sorry I don't remember her name, but I've seen her at multiple other chase locations previously for my employer) made my experience GREAT, and I will always go out of my way to go to this specific branch because of them specifically!
