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May 2024 by Veronica Nukho
Very cute animals
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May 2024 by Naghma Qureshi
***Please dont call me a moron or any bad words because of a bad review, just try to hear me out***(Based on old review's reply comment)I got my first cat in 2021 from your place sold as a maincoon for $3***. A year later, she did not look like a mainecoon and was not growing up like a mainecoon. I thought it could've been an anomaly.I still came back to you a year later and got another "alleged" mainecoon for $5***. I am reaching out to you 2/3 years after monitoring my babies' growth (love them to moon and back), they are not the breed they were sold for. My review is based on the fact that when I walk up to an establishment as old as you are and you sell me something and they do not turn out to be what they are, where is the trust? Both my cats are from a breeder called B.Txxxx from MO and they are definitely not mainecoons. Please stop promoting this breeder for mainecoons.
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May 2024 by David Negron
Terrible experience.
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May 2024 by Areti Verou
My mom bought a male toy Pomeranian from this place, only to discover that he is infected with a parasite and also possibly has kennel cough. This place does not take care of their animals. Not only that, but the puppy has now posed a risk to our older dog, all because this so called pet store can’t bother to keep their animals in proper health, as they are required. This is absolutely appalling and all who work there should be ashamed of themselves. Animals are living beings, not products! How dare you take advantage and mistreat them. I’m only happy we were able to save at least one dog from that place and get him the care he needs, albeit at an expensive price.Edit: Way to be unprofessional and rude with your reply, as always. If anyone sounds foolish it’s definitely you, the business that sounds like it let’s a child write angry responses to its reviews ?
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May 2024 by Billy Metts
Great place
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May 2024 by Cole
Almost 2 years later and my dog Winston is everything I could’ve asked for! I had a great experience at this place. Thank you again. Very good people over here and great selection. I don’t know why there is any negative reviews. Robert the manager is great and the whole team is super nice.
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May 2024 by hallie sexton
This is a pt to my first review. Again as an owner of a business I think you need to brush up or take a course in how to actually run a business and deal with criticism instead of being nasty and defensive back with just validates everything people are saying about your business and how you treat these poor animals. How about instead of lashing back I don’t know you actually fix and change these appalling conditions and problems, because that would be the intelligent thing to do. Since you want to say, “ if our business is so despicable but you’ve been in many times maybe you should do something better than acting foolish” how is me speaking facts being foolish? You know what’s foolish your weak response thinking you clapped back and did something, but have yet to acknowledge anything else that was said because you know your business is a scam and your basically killing these poor animals by not taking care of them and selling people sick animals. People I know who have unfortunately purchased these sick pets from you and have actually passed away shortly after but at least that animal got to know proper care and love for some of its short life. If you just know I have come in many times to see these animals and give them love and attention and time out of their cages and see if you guys have changed at all and you haven’t. Maybe take the time you take into responding like a toddler having a temper tantrum from being called out on the truth and facts and put that energy into taking care of the animals that are unfortunately in your care. They are living breathing beings not just $$. DO NOT PURCHASE ANIMALS FROM HERE UNLESS YOURE DOING IT TO SAVE THEM FROM THE HORRID CONDITIONS THESE “BUSINESS OWNERS” KEEP THEM IN, and don’t forget there still slightly older animals in the back they don’t show you. I can only imagine what happens to them as they get “too old”. Also had to attach a photo of how these people respond to truthful reviews I bet they wouldn’t keep that same energy in your face. They are lucky they can hide behind a phone or computer to run their mouth.
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May 2024 by Vito Rini
Just recently purchased a blue fawn French bulldog from this establishment. Nothing negative to say at all! The gentleman who helped us was super helpful and nice (even gave us some feedback about moving to Manhattan!). Our little beans did have some parasite and a kennel cough but it’s totally normal in puppies and not the establishments fault. Nothing a quick dose of antibiotics can’t fix. Our puppy was bred to perfection as the vet said. Her hips, knees, joints are all perfect. We are in love with beans and will be back soon for another Frenchie!Update: We went back for a second! Couldn’t be any happier with our babies.
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May 2024 by marta gomez
So on February 20 I went to puppies and kittens texting and emailing back and forth I decided this is where I wanted to get my kitten from She has been to 2 appointments in different clinics and Doctors cannot find her microchip I texted these kind people I have been texting since day one and explained to them They Were No Longer AS Noce As They Were When I Was on my way to buy the kitten they lied to me about her being microchipped and said they would microchip her again for another fee . now i’m wondering is her birthday information even Accurate what else did they lie about ? we love her dearly I probably saved her life from taking her home because these people were only nice and professional when it’s to their convenience. their response text was rude and unprofessional
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May 2024 by Jay San
Based on all the negative reviews and unnecessary and unprofessional responses from the owner I will never give my money to this type of establishment. Anyone have any suggestions on where I can get a healthy kitty?
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April 2024 by ronnie softail
In 2021 I purchased a”long-haired”dachshund for $4000 plus tax. She is a wonderful dog but people and groomers kept telling me that she was a mixed breed. So I had a DNA test done. It came back that she is 72% dachshund and a combination of 3 other breeds. I contacted the owner and she insisted that my dog was a pure breed. She wouldn’t believe the DNA test. Even my vet and the medical insurance company believed the test. The owner got nasty and would not communicate with me. So if you want a pure breed I suggest you go to a breeder.
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April 2024 by sarah chambers
Final update: it is now March 11th 2024 and we still do not have pedigree papers for our kitten. They have been ignoring my texts and emails but when I text from a new number about purchasing an animal they respond immediately. At this point we are positive that we were scammed and we paid over 3K for a cat that is not pure bred.Update: The kitten has been at the emergency vet since 2/14 and had multiple parasites including toxoplasmosis which can affect humans! We have to all get bloodwork to check if we have parasites as well. The kitten was deemed “Unfit for purchase” by two different vets. This place does not sell healthy pets.Do not purchase an animal from this store. On February 4th I went to purchase a kitten from Westchester Puppies and Kittens. The place was crowded and smelled but we figured that’s to be expected. The staff was kind but seemed overwhelmed. We signed a paper that said we would take her to the vet within a few days. My vet asked for the name of the previous vet who cared for her while she was at this establishment. When I reached out and asked I was given a strange response. They curtly said “we gave you her vaccination records. There are no medical records as medical records would only be written if there was some sort of a health concern”. Uhh I just asked for the name of the vet, why so sketchy?When we decided to buy the kitten we signed a paper that said she may have parasites, we saw she had been dewormed before but we figured that is standard procedure. Wrong. We were sold a kitten who had three different types of parasites. The second we got home she declined rapidly, having to go to the emergency vet for fluids. I have reached out to the owner multiple times to receive her “pedigree papers” that prove where she came from. They said it could take up to 120 days!When I asked about her breeder and where she was before she came to this pet store I was given the run around. They will not provide me with the breeders USDA license number so that I can check to see if she even came from a legitimate breeder. The responses I’ve gotten via text from the owner have been unprofessional and excessively shady. It was my mistake to try to buy a kitten from a pet store. Don’t be like me. Go to a trusted and reputable breeder and do your research. We wanted a cat so bad we ignored obvious signs that Westchester Puppies and Kitties was a bad place and not taking care of their animals. This place is not a healthy or safe place to get your pet.
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March 2024 by Larry S.
Big mistake buying from this place. Our kitten had two parasites and ringworm. The latter wasn't diagnosed until a few weeks out as we were dealing with the other illnesses. But we had a photo of a bald patch that was part of the veterinary record within 14 days of purchase. The back and forth with the business was nasty, defensive and antagonistic. They couldn't care less even though they know full well the condition (which infected our other cat) was present but undiagnosed within 14 days. They advertise on the sale package free care at an animal hospital on Long Island - as if that's a realistic option for someone living in NYC without a car. Fortunately this isn't a life threatening illness and we will deal with the cost. But this place shouldn't be in business. Apparently, I am not the only one who feels this way. At the end of 2024 NYS will prohibit pet stores from selling puppies and kittens.
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March 2024 by Emily
I went here last week as I am looking to adopt a new kitten. Overall, it seems like a really poor kept space, and the staff completely ignored me. Now I can tell this is reflected in the reviews. The owner being defensive toward every negative review tells a lot…there’s a reason there’s only a 2.9 rating out of 5. The owner should really take more pride in what they do. As for their response to this, you’ll see the unnecessary rudeness I’m sure.
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March 2024 by Lauren Olcese-Mercurio
The store was clean, the staff was friendly and attentive. So far the kitten we purchased is happy and healthy! My only complaint is that I had reached out about a specific breed of kitten, only to find out when I arrived that they did not have any. I drove a long distance to go there specifically because they said (via email) that they had the breed in stock. If you live far away and want a specific breed use caution, but if you're flexible or live close and can make multiple trips it's worth a try!
