-
April 2024 by E L
Very discriminating- dozens of times they have purposefully messed up, ignored, and delayed my prescription refill because it is for transgender hormone therapy. The reason I confidently say this is because my other prescription is filled just fine every time.I’ve even gotten blatant lies about my health insurance being wrong or changed, making me waste my time on the phone with my insurance company, when my other “normal” prescription was filled with no issue…I would not ever continue supporting this business if I had a choice but it unfortunately is the only pharmacy that my campus works with. I do my business elsewhere whenever possible, because they are just that awful. DO NOT support this business if you require hrt…or a person who cares in general…
-
March 2024 by BigPete S
I’ve been going to TROTTA’S for years. A very friendly and familiar staff. They have always been very helpful for whatever it is I may need. They have earned 5 stars!
-
February 2024 by Andrew R. Morse
Trotta’s West St. pharmacy is a local gem. In an age in which large national chains have taken over the role of the local pharmacy it’s refreshing that one can be known to the pharmacist and one’s business can be appreciated. I only hope it can remain independent. A Morse
-
January 2024 by Destiny Jayy
I WILL NOT BE ATTENDING HERE ANYMORE!! I was shopping/ looking around for a birthday card for my brother and was followed around by the book keeper… her name is Maria I believe but I was also given the name Anne. She is very rude!!! She was not following or looking at anyone else. I felt very uncomfortable and embarrassed. She has a long pony tail and had keys around her neck. ZERO STARS!!!!
-
December 2023 by Naomi Solomon
I wanted to support a family owned business over a chain but their pharmacy service doesn't come close to CVS. I have been trying to get a prescription for adhd medicine for my child. The first time I tried using them I got a completely uncomprehensible message from someone who obviously didn't have nay interest in giving a clear message over the phone and had to call them back to understand they did not have the medication. After failing to find the medication anywhere I had my doctor switch it to another type. On Monday they called me to say they didn't have this either but that it was coming the next day. The next day they called to say it again had not arrived but would arrive Wednesday. On Wednesday I didn't get a call so, assuming they had received it, I arrived on Saturday (could not pick it up sooner) to discover they still didn't have it and was told they might get it on Monday. At least CVS keeps me updated and uses an efficient text message system so I don't need to guess where things stand.Am not going back, don't see any value at their pharmacy neither in service, nor in efficiency.
-
November 2023 by Henderson Hyatt
I do not like leaving the house often. But when I do its usually to get my wife of 43 years her medicine. Today was one of those days, I woke up and headed to my local pharmacy. As soon as I walked in I was overwhelmed by this smell. It smelt like toxic fumes from some type of work being done in the store. I kept coughing and I was extremely light headed. Not to mention it was freezing through out the whole store. It seems like the owner did not want to put the heat on. I feel bad for the workers who have to inhale those fumes and stand in the freezing cold all day! I do not think I will be returning until whatever work is being done is finished.
-
November 2023 by Steven Secon
Old school , knowledgeable staff …has nice neighborhood vibe
-
September 2023 by Yvonne M.
Without any doubt the workers go FAR AS ND BEYOND to assist the customers. This Pharmacy is exceptional ! Highly recommend it to anyone
-
April 2023 by Everett C.
My experience at this pharmacy was wonderful, due to one employee specifically. His name was Eric and he helped me out very much in a very respectful and welcoming way. I will definitely be coming back here, hoping to see my welcoming friend Eric again.
-
March 2023 by Bettie Walensky
Trotta's is simply the best pharmacy! Always responsive & always reliable. I wouldn't go anywhere else.
-
March 2023 by Marianne Rabino
The staff an pharmacists go above and beyond to make sure your experience is a good oneI would recommend Trottas in a heartbeat
-
January 2023 by Stuart M.
Nothing like a mom and pop store. They know every drug your on and all the interactions. Everyone speaks english and is understandable, a nice change from the chains
-
November 2022 by Clay H.
If you are a pain patient in fact any patient do not use this pharmacy if you need your medication's in a timely fashion. They do not carry most medication's in stock, they will not tell you if they are available, don't use them this is not just a one time thing for me it is happened multiple times. There is zero compassion at the store, once again if you value your life do not use this pharmacy.
-
November 2022 by Joseph Sanabria
Helpful over the counter service
-
September 2022 by Jennifer A.
I love this pharmacy because the staff members are kind and knowledgeable, especially when it comes to children's prescriptions and illnesses. They keep you informed and collaborate with you on everything. The delivery is free, and the drivers are courteous and on time which makes me want to tip them and not feel like I have to. When I do visit the store, it is clean and well-organized, and there are adorable items to buy. I would never return to a CVS or Walgreens since this pharmacy is the greatest; it is absolutely wonderful.
