-
February 2024 by Jenifer L Adams
The team at A&B has helped me with tire repair, installing new wipers and inspections. They are fast, knowledgeable, and overall a really nice group to work with. I will keep returning for all of my service needs.
-
January 2024 by Stephen Heater
A&B has been nothing but flawless when dealing with them. Just had a new battery installed today FridayJan 12. Great Job A&B thanks very much for your great service your number1.Stephen Heater
-
December 2023 by John Duffell
Everyone's experience is different at auto repair shops, but I am a fan of this place. I find them all to be honest and efficient.
-
October 2023 by realgeorgerones Tv
They are very respectful and have good customer service, but prices are outrageous. Came in to get my radiator replaced they told me $800. I said no I’m going to take it somewhere else, I had to pay $167 just to get my car back. They charged me just to look at my car. I could have looked at it and found the problem, I took it to New Windsor to get fixed they charged me wayyyyy less only $290 to replace my radiator. Like I said very respectful but the prices are high way robbery.
-
September 2023 by Liza Kulik
Unpleasant experience made better by the awesome assistance and service we got!We were on the road for over two weeks with my husband. Already exhausted at that point, we ran in to some car trouble 6 hours from home. The car wouldn't start while we were coming thought New York state.We tried calling a few places to get toed, but no luck. We found a garage a few miles away and called. They gave us the number to a tow truck we could call and started looking for parts while we were waiting to get towed.The tow truck from Freeman's towing came very fast, and the guy was so nice! He said that he doesn't like to keep people waiting and that we were in good hands with A&B.Once at the garage, they tested the car and ordered the piece we needed, showed us places we could go while we were waiting.The car was worked on to get ready for the part when it arrives. The boss (i think) went to pick it up. Many rusted screws and bolts later, while fixing our initial problem, they found a piece that was holding the tire to be too loose and unsafe on both front wheels. We got the estimate for the work so far. And decided to go on and get it fixed as well.While unscrewing the piece, it broke in the mechanics hand! We were so lucky it was not on the road.. It could have broken off on the road costing us so much (could have cost us our lives had we lost control of the car).Once again the boss went to get the part we needed and came back super fast to finish fixing it.Everybody was so nice and wanted to get us back on the road as fast as they could.We were kept updated at every step!! While we were far, by phone, and when we came back we were shown all that was to be done! It was appreciated! (plus usually they show it just to the men, not much caring if the woman knows whats going on.. not here! so cool).Leaving they even asked yo keep them updated so they know we got home safe ♡9.20 broke down10.06 called the tow truck11.10 we were at the shopOne problem and an extra safety hazard fixed and around 5pm we were back on the road!6h later, Finally home SAFE and on the same day!If you ever have car trouble, hope its close to this place!
-
September 2023 by Danielle Torres
Sometimes going to an auto servicing business can be overwhelming. Not here. I feel comfortable because all the men are kind and professional.
-
June 2023 by Seth Miller
I pulled in this afternoon when my check engine (and pretty much every other warning) light came on. Even though it was close to closing and it was going to take a while for the car to cool down so they could work on it, the owner offered to staylate if needed to try to repair it. An hour and forty minutes later my car was back on the road and I was given advice in next steps. Very reasonable price!! Than you so much for staying late on a holiday weekend to help me out! Highly recommend this shop!Service: Engine repair
-
May 2023 by Susan Kirkwood
Can't be happier with the service at A&B! I called for an appointment for an inspection and to check a noise; I got one for the day I requested. Bruce took the car for a spin to hear the noise I was concerned about. I was in/out within a half hour and my pocketbook was happy. Everyone was friendly and I had a few laughs!Services: General repairs & maintenance
-
April 2023 by Amrit Panda
EhPoor serviceKinda your regular go to store if you fit a certain demographic of this area
-
March 2023 by lisa kisner
I Called for a simple oil change stated that I got new tires put on recently was hearing a noise coming from them. Could you possibly check that as well the gentleman then put the manager on he then stated to me that he wasn’t going to invest in any time in my vehicle to find out what the problem was that maybe it was because I had new tires put on and that he was overbooked I said so you’re not gonna tell me what the problem is in my vehicle he said no I’m not gonna invest in an hour of time I said OK I’ll take my vehicle elsewhere. The worst customer service I have ever had. SO RUDE! I’ll go to Freeman.
-
March 2023 by lisa k.
I Called for a basic oil change, third time I would've been there. I told the gentleman that I was hearing some noise coming from my tire so he put the manager on. I asked if he could check while it was up on the rack to see what the noise was I stated I just had different tires put on he said to me maybe that's your problem you put different tires on! Then said he wasn't gonna invest in any time to see what the problem was. I said all I'm asking you to do is an oil change and to see possibly where the noise is coming from and I would get it fixed at a later date if possible. he then got nasty with me and told me that he basically didn't have time looking for the problem that he was very booked up I said fine I'll take my vehicle elsewhere. never ever again the rudest person I ever talk to (maybe he was having a bad day and took it out on me) did I mentioned this was the manager!
-
January 2023 by Jessica Trivisani
I go to rent uhauls for my job and are always so nice.. they even were nice enough to fix the leak in my tire while I had the uhaul. Good people!
-
November 2022 by AL
Rip Off Bruce, Dishonest and bad customer Service.After taking both my Veh's & my son"s veh. to A&B automotive service for a few years now, I will NEVER return nor will I refer this business to anyone again. I guess times are tough where they feel its ok to take advantage of their regular customers. I take my car in for inspection, the mechanic before doing anything else or even hooking it up to the machine advises me that the back tires were bald & it will fail inspection. I stated ok, I will get it corrected and return, he said ok.. After waiting a couple more min's I ask for my car again, the owner, Bruce tells me, "we have to go through the motions". I ask him why. What I didn't understand is, why waste everyones time. The mechanic comes out & becomes argumentative and combative. I tell bruce this isn't good customer service and told him I won't be returning if this is how your business treats their customers. I told Bruce this is how you loose customers. Bruce didn't seem to care and felt comfortable & replied do whatever you want, don"t come back !I was completely surprised. I should've known from the last time I was there, and was charged $900 for brakes, but let it go, & after having a small conversation with Bruce, all he could do was slander and bad mouth another near by auto Shop, Freemans, I'm assuming his competitor.I did advise Bruce I will be writing a negative review. Bruce did not like that, you can sense it in his tone.Businesses like this have to understand they mistreat and take advantage of their customers not only will they risk loosing them and anyone you had referred, but they will receive negative reviews in the hopes others will see and be fore warned. this business has definitely become shady to say the least.
-
May 2022 by Tom Schassler
Came here since my TPMS sensor was broken bouncing around inside my wheel. Great service and people - and straight to the point. Would come here for all future maintenance of my vehicles.Services: Vehicle safety inspection
-
March 2022 by M F
I make a reservation online for a U-Haul truck they told me that they don't have it reservation means nothing
