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March 2024 by Stephen M.
I stopped in at 2pm on Sunday to score some Advil for my back pain. All OTC pain relievers (Ibuprofen, Acetaminophen, Aspirin) was under lock & key, and not a store employee was in sight. I will never darken their doorstep again.
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February 2024 by Rappin Rodney M.
It's open 24 hours which in theory is great but try getting someone to ring you up promptly is nearly impossible . Plus the self check outs suck . Don't get me started on the pharmacy . It is never just a quick in and out , you have to make sure you have time and just know you are getting frustrated .
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January 2024 by Raquel Cuesta
I always find what I need at Rite Aid Pharmacy and the service is excellent
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December 2023 by Barbara B.
Complete waste of time going to the pharmacy at Rite Aid in Hampton Bays today. Took my 88-year-old wheelchair. Bound mother for a Covid vaccine. Got no less than three confirmatory texts in the several days leading up to this appointment one of which was two hours prior to the appointment. When we got there they made us sit there for 25 minutes after which the pharmacist came out and told us that they didn't have any more Covid vaccines. They obviously had my contact information, why couldn't I have gotten a text saying that they did not have it and I wouldn't have gotten her into the car and to the pharmacy. Very uncaring of the needs of the elderly.
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October 2023 by B ee
First let me say I absolutely love the front end of this store. However do NOT bring your prescriptions. Service is just awful. Never again.so disappointed. Im a gold member, but will never ever. Bring a prescription there again.
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September 2023 by Whatsa MyName
Always clean, always open, always friendly. Most of the time has whatever I need. Highly recommend Rite-Aid in Hampton Bays!
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September 2023 by Don Z.
worst pharmacy ever, cance flu shot beca not enough staff. well I say train the manager and have them step up to the plate. I had to reschedule online and they gave me noth as compensation for the inconvenienc. keep leaving bad reviews then maybe they will learn.
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August 2023 by Joe R.
I had a prescription called into Rite Aid in Hampton Bays last Saturday afternoon. When I went to pick it up about 5:50 pm the pharmacy was closed (closing time 6pm). I returned around noon on Sunday where I was informed by the clerk that it wasn't ready. No explanation. Just a directive that I would have to wait. I was pressed for time and asked what they could do to expedite filling the prescription. The clerk just stared at me and said, you have to wait. After pressing him further we got to a point where he indicated a 15 minute wait time. This young clerk was rude in the exchange. When the prescription was ready, the pharmacist spoke to me and explained it was not the clerk's fault and that they were very busy. All very plausible and that context should have been communicated by the clerk instead of taking a belligerent stance. I would discourage anyone considering using the pharmacy at this Rite Aid to go to CVS in Westhampton or Southampton.
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August 2023 by rolf Shitzenblitzer
One of the worst, had the nerve to cancel my flu shot the day of, 30 mins before because there was no one to administer it. They were angry because I made the appointment online, which I thought you were supposed to do. I guess it was inconvenienceing to them.
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June 2023 by Patricia Spoljaric
Just spent 1.5 hours getting the run around. Passed from one person to the next and then when I asked for the District Manager I was transferred to a survey. Inept, unprofessional bunch of no nothings!! My stepmother is 92 years old and I was trying to arrange to have her medication delivered. She is sick and can not pick up her medication. I'm over 2 hours away. They expect her, at 92, to use some stupid app on her phone to arrange. It is total discrimination against the elderly to have them be reduced to having to use an APP!!! You know what I was told after 1.5 hours- She'll have to come pick it up. Plain and simple. Are you kidding? I'd love to have a rep from Rite Aid respond or call me which we know will never happen. They're too busy doing NOTHING to help the customer!! SUPPORT YOUR LOCAL SMALL PHARMACY!!! Walgreens or any other place other than Rite Aid. Oh and don't call the customer service number- they couldn't help me. Kept me on the phone for 30 minutes to tell me she has to go the store and pick it up. They don't know how to arrange for delivery payment other than on the APP
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June 2023 by Stephanie Toro
Don’t trust your health to this place!!! After waiting over a day for my prescription,, I went back (extremely long line) to be told I had to go back to my doctor as what they had was expired. When I said “this is unacceptable “ I was told by pharmacist to “not be rude” and “ I am undeserving “ . Hampton Bays has far more professional places for your medicine, beware!
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March 2023 by John Caine
This place is a zero! I have lived in Hampton Bays for 20 years. This pharmacy has always been problematic. There are problems with connecting to the pharmacy during regular business hours, there are always lines because prescriptions are very seldom to never ready hours after being called in. There is always a reason the prescriptions are NOT ready. This is really a cash cow for the corporation that controls it with NO regard for public relations or empathy - NONE. It would be best if the public stopped using this facility and started using other pharmacies in the area. Best to turn the money tap off and let this place go to rest.
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February 2023 by Alex Antosca
No one in sight to allow me purchase cold medicine this morning. The lights were on and the doors were unlocked.Also the Pharmacy is incredibly slow.
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November 2022 by Lamont Daniels
Store was busy and associates still made contact and showed us where the items we was looking for. One of the best rite aid we have been to.
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October 2022 by Diane Grodski
Rite Aid in Hampton Bays used to be my "go-to" place for any of my non-food needs but they have gone downhill there past few short years. Can get an associate to help you find an item your looking for or expect them to be able to answer your questions correctly. The short, stoudt pharmacist rolled his eyes when I asked the counter associate about how much longer should I walk the store till my script (called in by my Dr. 2 and a half hours prior) would be ready. How unprofessional! Then I was told to "come back tomorrow". I'll take the ride to CVS in Riverhead from now on. I miss Liggetts? They always treated their customers kindly.. The times, they are a changin'. So sad for the hometown feel of the Mom & Pop shops
