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December 2023 by Константин Немешаев
I lived in different countries, worked out in many gyms, but was only insulted and humiliated at Planet Fithess Hampton Bays. I have never encountered such rude and boorish staff who are not trained in the basic rules of communicating with gym visitors. The place is dangerous for LGBT+
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December 2023 by Steve Borodkin
I am addicted to this place it is clean open and friendly the machines are wonderful there is a level of fitness exercise here for everyone
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December 2023 by Cece Wi
Avoid Wednesdays if you want to do the 30 min workout in 30 min. Fair enough that the high school kids choose that day to overwhelm the gym but along with the older folks who simply follow, that work out area turns more into a lounge. Or a library where kids just sit on the machines or better yet, sit on the floor against walls with their faces glued to their phones (branch-wide problem). I'm ok with settling for other nights, but I don't want to get into any more arguments with the people who don't want to get off the machines. There isn't even indication, like arrows, to help people determine which side the work out starts. Some staff seems unmotivated and totally disinterested in helping a patron out. Management needs to care a bit more and train staff to check on the fast work out area regularly, as much as possible. Right now it doesn't seem to be in control of its own business. I do find the gym comfortable to work out at and very clean, for the most part. (anon black card member)
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November 2023 by Derek Quinn
The gym is small wouldn’t recommend, better off going to Riverhead location , also the manager James is enough to keep anyone away. Female type of attitude for an old man and customer service from him is horrible!!! Someone needs to find the regional manager for this location and post their email or contact so we can reach someone of higher authority over this place and get James out!
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September 2023 by Sean Harrison
I’ve had nothing but great experiences with this PF. I’ve only been to 5/6 locations around the NY and I have to say the staff is always accommodating. The equipment is in excellent shape and most importantly the layout is fantastic with plenty of different equipment (trx, medicine balls, kettlebells etc.). Great gym.
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June 2023 by Taylor Betheil
James at the front desk made me cry. I have been a planet fitness member for years. This isn’t my home gym. I wasn’t used to this type of sign in process for the tanning beds because my normal gym does it differently. He gave me know instructions as I was confused signing in. Then I went to the bed and it didn’t turn on. So I called the front desk and James answered and he was laughing at me. I was clearly confused and distressed and I asked him to please explain it and stop yelling at me. He proceeded to berate me and laugh at me. He made me feel dumb and destroyed my self confidence. I asked him again to stop being mean to me and he proceeded to laugh. I just ended up walking out of the gym in tears. For a gym that says everyone is welcome, their employees make you feel awful about yourself. I love planet fitness and I am a long-time member and I am shocked this happened
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May 2023 by Tina GemBenski
It's a affordable way to get a great workout in. If you use the crowd meter it's helpful for finding a useful time frame that works for you. However the front desk at 500-630 am isn't readily available..a few times. I have waited at the desk a few minutes and then went and got him and told wait two minutes. All to just use the massage beds I'm not waiting 5 minutes. Planet fitness should have a better place if front desk is busy.
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May 2023 by Charles W.
james is a horrible front desk man. Profiling people and being rude. Not becoming of this est. will not return.
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March 2023 by Tony Licari
So far all the planet fitnesses I've been through a pretty damn good very nice employees love the chairs in the small changing rooms it helps extra cone hangers and they should do that in a tanning booth bows as well
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March 2023 by Candice Eeden
Hampton Bays Planet Fitness is a Gym Gem alway Clean and Friendly lots of weights and equipment! Highly Recommended.
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March 2023 by Laurie M.
There is no reason to go to an expensive gym anymore. Planet fitness is always clean, has nice equipment and the Staff is friendly. If you get a black card you can bring a friend, go to any planet fitness and enjoy the hydrobed and other spa options. I recommend it
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March 2023 by Perri Giovanni
Stay FAR away from this planet fitness. JAMES the so called “manager” he told me on the phone that he has two people in front of him and he had to deal with me later. And hes a manager? I was treated very unprofessional and told him to talk to me like an adult and like a manager…but failed to do so. James was rude and wouldn't help me because I wanted help with billing question. I would put a PROFESSIONAL MANAGER in this position not a child who cant have a conversation and satisfy the clients concerns.
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January 2023 by Deborah Jaffe
Been going to PF forever. The staff takes pride in the gym and it is spotless. They do not stand around the front desk talking with each other, someone is always, always cleaning. Great gym, great staff??
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January 2023 by Marinna Lotardo
Stair masters ALWAYS broken. Makes no sense. I pay for a membership they can’t maintain or get new equipment. They’ve been broken for about two years now. Sometimes one will work out of the four they have. If they can’t be fixed why don’t you get new ones? I give one star because I don’t have a choice and this gym is better than nothing but still.
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January 2023 by karen miller
The staff is friendly and helpful. The whole place is light and airy with an upbeat ambiance. Planet Fitness provides modern and plentiful equipment unlike some gyms where you have to wait to use a specific piece of equipment. I top my workout off in the 30 minute room and then relax in the massage chair. I feel so rejuvenated when I leave.