The UPS Store #1328 in Hamburg is known for its friendly, polite, and efficient service. Customers appreciate the quick line movement and helpful staff, especially when assisting older clients with copying or other needs. The store offers a variety of services including packing, shipping, printing, copying, faxing, shredding, and notary services. It also provides a mailbox for mail and packages. Many customers highlight the impressive speed and reliability of their shipments, with packages often arriving quickly and in good condition, even with ground service. The store is praised for its convenience, being located in Big Lots Plaza next to Sally Beauty Supply, making it easy to visit. Customers also find it a better option for Amazon returns compared to Kohl’s, citing shorter wait times and friendly, efficient service. Overall, the store has a long-standing positive reputation for fast, thorough service and helpful staff, making it a trusted location for shipping, returns, and document services.
Sue at the South Park location in Hamburg was a blessing to deal with. So kind, patient & helpful.
March 2025
The staff here is very helpful. I just follow the directions on my Amazon return and I am good to go.
January 2025
This staff is always patient and helpful. Today I had a shipping question ( usually I just drop off ). The experience and interaction was superior and shows great customer service . The store employee (121544 from receipt ) was very very helpful and I much appreciate her time and knowledge
