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October 2024 by Shane Dudley
Customer service sucks everywhere you go now. Fix your credit card machines at the self checkouts so I don't ge preoccupied with trying to get my card to work and then leave my groceries there that you guys won't replace
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September 2024 by Sharolyn Wutz
Shelves always empty of certain items every week.
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July 2024 by Andrew Gow
The most expensive grocery store in town. If you want to pay a dollar or so more for everything.. this is your place.
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July 2024 by Just being Honest
Love this little Tops. Always clean and bright. Friendly staff. I love the hot soups from the carry out cafe , way better than Panera. The pulled chicken they sell from the rotisserie is so convenient for meal planning.
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June 2024 by Ronald Thomas
You have two outstanding employees in the deli dept. Lisa and Brian. Two of the best at any Tops store. They are both so nice and accommodating. Great assets to your company!
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June 2024 by Lisa Warren
I love this super Tops..The store is clean , organized and pleasant workers..they have more products than other Tops.I recomend this Tops!
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May 2024 by Cam Geiger
12 packs of soda are buy 2 get one free according to the signs on the shelf. does NOT say anything about not being allowed to mix and match brands. i’ve gotten this deal by mixing brands before, multiple times at this specific store and other locations. just went in to try and get that deal again and now it doesn’t work? manager got extremely rude with me and kept arguing with me over this. she was trying to gaslight me by telling me that you never able to mix brands like that. So we left the cart and walked out. I literally work at a grocery store myself… if the sign on the floor says one thing then you have to honor it. anyone else want to read this sign for me and tell me what it says? since apparently i’m wrong even though I thought my eyes worked just fine
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May 2024 by Sarah Thompson
Only visited once. Seemed like a well-stocked, but clean, and modern grocery store.
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January 2024 by koala bare
Workers are treated like servants by the customers as precedence set by the store itself. For example, customers don't bag or move their items into their carts; the cashier is expected to do all of it which injures their backs. What do these people do when they go to Target or Walmart or everywhere else you have to bag your own items and place them into your own cart like a capable adult? This practice of expecting the cashier to do everything actually slows down lines and causes injury, but management only cares about the customer and not their employees. Customers are incredibly rude to workers in degrading ways, treating them like servants instead of people of their community. Turnover is high because of poor treatment, low wages, and hours cut. I will not shop at a store that treats their employees so callously.
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January 2024 by Jason Lalka
rita at customer service was too busy on her phone to notice i was standing right in front of her. customer service was closed all day at the McKinley location so take what you can get i guess.
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January 2024 by Mike R
It's a grocery store that usually has what I need.
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July 2023 by bat p.
Food is great but same as wegmans over priced food but pizzas are great and subs thick as it should be unlike wegmans subs your luck you get inch of meat on sub and self check out sucks my mother insists using them she don't like cashiers bagging her stuff self check out sucks and extremely sensitive you tap your item / touch on self check out tray register will stop you you need wait call assistance for you start all over again self check out is stressful and frustrating do your self favor go to cashier line never ever use self check out at any topps locations
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March 2023 by J S.
pitiful customer service. stopped to get fish fries at 5:20 pm, guy working take out counter said he had other work to do that would keep him busy u til six pm when the take out counter closes. went back one week later to try again, five workers in deli/ take out area. two made eye contact with me but nothing mor. one worker finally came up to me to tell me the girl working take out counter is on break and no one else can help me. Tops prices are ridiculous so you think they'd try to make it up in service..... nope.
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January 2023 by Sarah E.
At this point I can only say terrible. I bought shells and cheese. They were beyond moldy. I contacted the store. They told me to call corporate. They said they will file a claim and their correct department for these issues will contact me. Well here we are 3 weeks in. No call or refund. I called again Monday. They told me to just wait it could take awhile. They also advised me against posting on social media.
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September 2021 by Carolyn Howton nee Miller
Great store but expensive
