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August 2024 by JOHN RUSSO
Stopped by a several times after the service department keeps canceling my appointments and told to just go here. The people are nice the store is clean but never had anything done cause im not waiting 3-5 hours for a oil and tire rotation. Nothing about this place is quick and its an insult to get a appointment cancelled told to just go here and be told its a 3-4hr wait
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August 2024 by Linda Smith
Waaaay too long a wait for oil change! 3 hrs and 15 minutes. Although always professional and competent, this was way too long. Should not be named "Quick Lane." I hope the schools are turning out more mechanics to fill the field!
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June 2024 by ray worth
Went in for leaking tire. A word of caution...the name Quick Lane is Ford's name for any routine service that can typically done in a couple of hours or less, not a major job that should be scheduled with the main service department. DO NOT EXPECT QUICK SERVICE! You can typically wait three or more hours for a simple service that will actually take only forty minutes of mechanics' time to complete. The only exception is if you arrive before 6am, and are one of the first five or six customers. The staff are all very pleasant and competent, the waiting area is clean, comfortable, and well appointed, so if you arrive after 7am, you can make yourself at home for a couple of hours, or have the shuttle to take you where you'd rather be. My tire was fixed nicely by the way.
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June 2024 by Aaron Senseney
The staff is very good.
Wait time can be absurd depending on the day.
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June 2024 by Joseph Hari
Quick in and out
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April 2024 by Jaime Roberts
Went for a oil change not a rotation kid took my tires off and told him it’s a oil change then took 1 1/2 to 2 hours for a oil change now Ieft shows no oil on dip stick and I have a nail in my tire! He wrote on paperwork that tire will need attention r u guys pulling a scam I didn’t have a issue with my tire now I do! I went back and said something but now he says it’s not us! There is no customer service to even talk to besides a young kid !
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March 2024 by James Potter
Friendly people, fair pricing, overall good experience. Only reason I can’t say great is because of speed of service. It’s first come first serve and even if you show up when they open it still doesn’t live up to the “quick” portion of its name. I would still recommend the place overall, but just be prepared to watch their TV and drink their coffee while you wait longer than you probably anticipated.
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January 2024 by Laqueita Bailey
Thank you so much for your kind services
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December 2023 by Brian Van Cott
7:20 am 3 techs sitting around,3 bays empty, went inside 5 people waiting for there vehicles to get done. I left not to go back
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November 2023 by Mary Rose Gaughan
Very nice job on my tires. The employees are very helpful helpful.
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November 2023 by Tom Witherell
I appreciate Dean helping me select the best tires for my car. He is friendly, knowledgeable and honest ... didn't try to sell me the most expensive tires. I have been bringing my car here for years even though I switched to a Chevy because they do a great job and have a very comfortable waiting area.Services: Tires
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October 2023 by Wendy LeMere
I was in a bind, needed tires and brakes within a couple days. Not only did they say they could do it, but my car was also picked up and returned within a few hours!Dean the tech called me, explained what services he recommended, I ended up not needing front brakes! I really appreciated that!!By far the best service I have ever received!!Services: Tires
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September 2023 by David Dubuque
Very Good Service ?
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September 2023 by Jim Barr
I was very pleased.
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September 2023 by Andy Davis
If you want you car to be dirtier than when you brought it in by all means come through.
