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September 2024 by John D
The manager Mr Bonar and Kevin, were all great. Manager is a great person with the guests. Very knowledgeable..Kevin inspected my car and said everything looks good and even advised me of a recall on my Jeep. He tightened my wiper arm at no charge and refused a tip. Great experience and I will return.
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August 2024 by Anne Zinn
Omar the manager is friendly , informative , and gives you all the information you need to make a good decision . He also referred me to business fork the street to fix my air conditioner, which Monro couldn’t do , which I appreciated.
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August 2024 by gary cawthard
I have all my vehicles serviced at this location for many years. The reason being Omar the store manager always gave me great service, very friendly and professional. I found out yesterday Omar has resigned. That is a loss for Monroe auto repair. Thank You Omar.
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August 2024 by Jennifer Marciniak
The staff are always so cordial, honest, and respectful to customers. I have made appointments and walked in for a variety of issues and they have always been speedy and responsive to all questions and concerns I have with my car.
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August 2024 by Brian Johnson
Helped me when I needed it
Stranded from out of town and they got
me together!!!!!!!
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August 2024 by Todd M
Came in for tires and had some extra work done. They were very accommodating, great with communication, and I was very happy with the cost.
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August 2024 by Dawn Reigle
I had a nail in my tire ( I did not know) it was losing air everyday. They plugged it said it was covered because I bought my tires there and in 10 minutes I was back on the road a very happy customer.
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August 2024 by George Pierce
Worst Location by far. Scheduled a simple inspection and oil change 5 days in advance. After driving half way there, they wait till 10 mins before appointment to call and tell me their inspection guy isn't coming in for another 2 hours, so I reschedule for later in the day. Once again I arrive at location to find out their inspection machine isn't working.
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July 2024 by Joe Kencel III
They got me in and out very quick for my inspection. Very professional
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July 2024 by Grace Folkert
We were traveling from Michigan and partway through our days travel, an engine system failure notice came on in our vehicle. I called multiple places to see if they could run a diagnostic to make sure it wasn't something that immediately needed to be serviced, and was told by everyone that they were too busy. I called Monro and talked to James. He told me all their appointments were full, but to stop on by and they would hook it up to make sure nothing critical came up. I told him how far out we were. When we got there, he came out to meet us, didn't even need to go in. Thank you James and team!
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July 2024 by Matthew James
In the middle of our 900+ mile road trip we had to replace all four tires on Father's Day Sunday. Every where was booked or simply not answering phones except Monro. We were able to get our vehicle in, worried it would take a full day but the crew must have taken pity on us and jumped the line of a few that had been dropped off. They got us back on the road and able to get home at a decent time, really saved the week and sanity for our entire family.
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July 2024 by Joe Villafranca
Always accommodating and professional. Customer service skills and friendliness are top-notch! They always find an appointment time for me even if I call last minute. Efficiency is also amazing, I was in and out of an oil change in 20 minutes. I will never go anywhere else!
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July 2024 by Suzanne Visciano
The staff is very professional and did an excellent job!
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June 2024 by Peter Stevanoff
Only fixed what needed to be fixed and were very reasonable.
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June 2024 by Kendra Bochenski
Great an efficient, professional and always honest..
