8AM - 6:30PM
7 Kendall Way, Malta“The young gentleman that assisted me on Wednesday March 27th 2024 at 9:51 a.m. was more than helpful, courteous and knowledgeable. He went well out of his way to help me achieve my objective.”
“I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.”
9:30AM - 6PM
292 Wolf Rd, Latham“I had a package that had been delayed a few times. I needed the dress for a wedding I was attending and it wasn’t going to be delivered in time. Ben was an absolute life saver. He was able to locate the crate it was in and set it aside for earlier pick up. Stellar customer service!”
8:30AM - 6:30PM
5 Southside Dr, Clifton Park“Justine was great. She knew her job inside and out, got me out quickly and efficiently, and by the sound of it, she had all of her greetings and directions memorized to the point where she is definitely saying them in her sleep. You can't afford to lose an employee like that!”
“Currently completing an expansion of my daughter’s business, Shipology to the Stone Management facility in Watervliet,NY. They have treated her like family. That makes Dad feel really good.”
8AM - 8PM
24 Maxwell Dr, Clifton Park“I recently bought a new printer (Brother Laser Printer). Tom, who works in the tech department, was fantastic in helping me to find the printer that would best suit my needs. He was very patient in answering all of my questions and spent a lot of time arranging not only the purchase of the printer but also the extras that I needed. Thank you, Tom!!!!”
8AM - 6:30PM
595 New Loudon Rd, Latham“I returned an Amazon package at the UPS in Latham, NY. The person who greeted me was friendly and very helpful. My packaged reached Amazon in one day and my refunded in two. Great job UPS.”
8:30AM - 12:30PM 1:30 - 3PM
137 George St, Troy“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”
8:30AM - 5PM
145 16th St, Watervliet“Mary at this location is extremely kind and helpful. I ship packages often and she is very patient and went the extra mile to ensure I understood all of the shipping options. The team who picks up package request is also incredible. Such a great service and it’s much appreciated!”
“Great delivery! Had a big pallet delivered, and Kim was always most helpful over the phone. The delivery man went the "extra mile" to help me out, the road was not that easily navigated but he was clearly an experienced driver and a really kind gent! The 4-hour delivery window was reliable.”
“The personnel working at the business center in the Latham, NY store were not only knowledgeable of our needs but very, very helpful. I intend to go back and use their services for all of our data transfer. Very cost effective in terms of time and money.”
“Paul is outstanding! He has been so patient with me and had so many creative ideas on a big project I was working on, I couldn't have done it without him. He has gotten back to me immediately when I had a question and has been very quick with the project turn around. He and his staff are always super friendly, willing to help and the prices are very competitive. I bring all of my business to him and wouldn't go anywhere else. Silver Griffin is a gem of Brunswick/Troy and I am so grateful for the amazing job he did with my project.”
“Not to be confused with the Southbreast, which is the nickname of a girl I knew who was born with a boob where her jayjay was supposed to be.These days I drive everywhere, but when I lived in Southern California (you know nobody walks in LA), ironically I did so without a car, and used to get around using buses and sometimes trains and very often planes. So basically John Candy without the excess weight.I flew to so many airports in the west end of the country on Southwest, from Boise to Portland to Spokane to Seattle to Sacramento, Vegas, Orange County, San Diego, and so many more, according to my flight records (a personal record I keep of all flights I've taken.I was in and out of Albany just once... my partner and love of my life lived in Buffalo, and if it were much cheaper, or if we were heading to NYC, I sometimes flew into other NY state cities or nearby cities. Albany had a much more understated airport than I expected, but it was nice and clean.I can't even count the number of flights I took from Los Angeles International to places like San Diego, Las Vegas, and much further afield back home to New York and Buffalo via other places like Detroit.I used to basically live in LAX although I also flew Southwest to or from places like San Diego and Las Vegas and even from Hollywood (Burbank) once, and John Wayne in Orange County on three occasions when I was living in San Juan Capistrano. And so many more.Southwest Airlines was amazing back in those days, and it's a little bit less great now, but it's still one of the better ones of a bad bunch, and they're still a little bit less likely to be ripping you off for things like baggage and whatnot. And I appreciate that.They're still my favourite airline, even though like most other airlines they've definitely had some major setbacks after 9/11, and in terms of the economy.”
8:30AM - 7PM
1843 Central Ave, Colonie“I came in yesterday to ship something, but misunderstood the directions and did not bring a box to ship the items. Despite forgetting, the friendly attendant offered to box and ship my items for free. Very kind and helpful! Will continue to use this store.”
8AM - 5:45PM
685 Watervliet Shaker Rd, Latham“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”
“When applying for a passport at this office, Carol was very helpful in explaining the process and various options available to expedite. She was very patient with all my questions.”
“Love the service at this post office but my packages get stolen a lot. I would appreciate them being held if they don’t fit in our mailboxes. I will be calling them tomorrow to ask them to hold a package. Let’s see how this goes. July 6,2023”
9AM - 1PM 2:15 - 5PM
807 NY-40, Melrose“My husband ended up in the hospital & I'm on oxygen 24 x 7 and our delivery person is delivering my mail right to the front door. Kindest person I have met in such a long time.”
9AM - 2PM 3 - 5PM
57 4th St, Waterford“Our mail man Al known him 20 yrs . He is kind generous and it pleasure see him we get a chance, i enjoy seeing him cause it reminds me of home ,when with my grandma in culloden w.va.we liveIn a little town Waterford, N.Y.12188. So a smile goes along ways. Thank. You post man Al im on your complex strawberberry ridge. God you one and all.”
8:30AM - 5PM
1 Front St, Ballston Spa“Many reviews are not reflecting the locations' service itself. Staff are kind and will process quickly, it's usually pretty quiet and convenient there.For the many perturbed by mail woes, properly insure your packages.”
8:30AM - 6PM
30 Karner Rd, Albany“I had a really great experience with a Saturday afternoon (3:00 p.m.) passport appointment. I scheduled the appointment about 10 days in advance. There is a designated office within the PO for passport appointments. I showed up a few minutes early for the appointment and the agent, K. Clark, got my paperwork started prior to the appointment time. He was extremely professional and efficient and got the process finished in less time than anticipated. I was extremely worried about all of the negative reviews and experiences, but I had to roll the dice as this was the only place that I found to have Saturday afternoon appointments available. I am grateful to be able to share a positive experience.”
9:30AM - 12PM 12:30 - 9PM
24 Avis Dr, Latham“The UPS website is a hot mess. However I went to this location at 24 Avis in Latham and Sean was really able to help me. Sean works in customer service there and he spent the extra effort to track down my package tonight. Thanks Sean!”
12 - 4:30PM 9 - 11AM
18 S Main St, Mechanicville“Did the process for a passport for my daughter and the clerk was extremely helpful. Surprisingly enough the passport arrived very quick in less than the time expected. Will be returning for future passport needs.”
8:30AM - 5PM
400 Broadway, Troy“I would like to thank Desire for her help with me and my son getting our passport and passport photos today. She was very patient and kind and even was able to accommodate my religious request. She went above and beyond and our family really appreciated her. Thank you Desire to be kind !!!”
9:30AM - 12:30PM 1:30 - 4:45PM
101 Mohawk St, Cohoes“I had a package that was put in the wrong parcel locker and after I contacted them in the morning, someone came and put it in the right place for me to pick up that same day! Very helpful and kind”
“I needed help taping up a box and printing a shipping label. Joel was very friendly and helpful. I highly recommend coming to this location for your shipping needs.”