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July 2024 by Ed Pirrone
Got a couple plastic Adirondack chairs.
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July 2024 by Ann Palin
Got my first hardy hibiscus ? and got great advice for that from 'Deb' and also answered several other questions I had. Halfmoon Lowes is the best ? ❤
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July 2024 by Tina Claus
My experience purchasing my new appliances went flawlessly however when they were delivered I was told that installation of the microwave was not included and that the electrical outlet to my dryer was not working and I would need to get my electrician in to look at it ( this is for a new home ) and if the electrician found no issues then calls Lowe’s because that would mean the dryer’s memory board was bad and they would need to repair or replace it.
I had my electrician come out and after a little over an hr he determined that the dryer plug was not installed properly onto the dryer at time of delivery.
I called Lowe’s 3 times to try and resolve this, mgr at customer service advised that the microwave should have been installed and they would see what they could do about me having to pay my electrician to fix a problem that was a result of their error and put me thru to the service dept who handles delivery, she took my information and I received no call back. Called again spoke to someone else who again said all appliances should be installed and he would personally look into it and call me back. Still nothing so I called again, this time speaking to the mgr of the pro dept who used to work in appliances he he told me they do not install microwaves and also said he would look into all of this including the added costs I incurred for my electrician and call me back. Still no response, I’m extremely disappointed, I’ve always favored Lowe’s over Home Depot because of their customer service.
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July 2024 by V C
Decent prices. Friendly environment. Easy to find everything online or in store. Easy returns.
Steven does a great job at customer service. Anthony and Cynthia are awesome in paint. Stephen at the pro desk can take care of all your building needs.
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July 2024 by John McVay
In the past several months I have tried to purchase a special order entry door, carpeting for 2 rooms and a lawn tractor. All three I ended up purchasing at Home Depot. Today I went in the Garden Center to purchase 1 item. There was no one in line and the cashier walked away stating she would be right back. After waiting 5 minutes I left and made the purchase at Home Depot. Terrible service at this store.
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July 2024 by Spencer Bullett
Really bad experience with shipping, communication and times. Cancelled order and placed new order with brother company 5 minutes away. Way better service next door
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July 2024 by Vasiliy Nizhikioyskiy
Im giving this specific Lowe’s a 1 star but really they need a zero, the appliance salesperson took advantage of my urgency to buy a washer. I asked the employee for all available washers and he brought me to a specific one that was cheaper than the rest because it was used but they did not disclose that to me until I noticed water dripping from the hoses when I came to pick the washer up. We ended up fixing the one we have at home so we came to return said washer, at that point the employee told us that the washer non refundable because it was on sale, when I bought the washer I saw no signs of clearance or no refunds, otherwise I would not have paid money for it. The manager got involved and showed us the policy that said no refunds on clearance in fine print. Nonetheless I was very stressed out from the whole situation aund upset that Lowe’s was just trying to make a quick buck instead of valuing their customers money!!
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July 2024 by Brian Dietz
It's lowe's!
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July 2024 by James Meyer
Buy online. Pick up in store. Simple process and accomplished quickly
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June 2024 by R Cullen Lowe
This store is awful. I ordered a grill cover, paid for it online, as the system said there were 2 in stock. I just left the store - they said "an associate couldn't find it", and wanted me to try to replace it with a different item. Just terrible customer service - again.
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June 2024 by Carol
Needed to get windows last minute for my installer so I was under a bit of pressure. Fortunately Erik and Chris were on duty and they took all the stress off of me and my purchase. I ended up getting more than my cart would handle but that wasn't an issue either because Erik grabbed me the right cart and reminded me of extra supplies I would need saving me a return trip. Thanks for all the help I will be definitely be back for more windows.
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June 2024 by susan walter
Visited this morning 6/23. The young man in flooring helped us. He was very knowledgeable and helpful on the LVT. He approached us and asked us if we needed assistance. He was kind and offered suggestions. Definitely a bright spot of the busy world we live in today. I hope management takes time and recognizes employees that deliver positive customer experience.
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June 2024 by paul ovitt
Fairly knowledgeable staff
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June 2024 by Deana M
Good location, easy in and out, store is organized and clean.
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May 2024 by Shane Cherry
Nice place,nice workers and very friendly...anything u need for home or repairs, there is alot of great things for inside and out of your home or business