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“I recently had my car serviced here and couldn't be happier with the experience. The staff was friendly, knowledgeable, and efficient. Jake and Tyler took the time to explain everything and made sure my car was in top shape. Highly recommend this place for anyone looking for quality service and excellent customer care.”
“Went in for an inspection and the service technician, Andrew M., was the most professional and helpful person I’ve ever encountered at a dealership. I was in and out quickly and on my way. Thanks Andy and Subaru of Troy!”
“Troy’s best, is undoubtedly Troy’s best! Always efficient, never left waiting for long periods of time and incredibly friendly and helpful. Would highly recommend for auto needs!”
“I have owned two vehicles over the past 11 years. In the past, the purchasing process took days both times and probably upward to 10 hours of my time. Their sales process was so bad I almost wanted to keep my last car for the rest of my life not to go through the experience again. Your dealership was by far the best experience I have ever had purchasing a vehicle. There was no BS. Matt listened and showed me the vehicle I didn't even know I needed. I'm very pleased. As an added bonus, I really love my Outlander PHEV. There is a ton of features for an amazing price.”
“Kristen and John were awesome, came back from FL and my car broke down. Got it back Thursday and it's running great! Been with them over 3 years, they are the best and can always count on them”
“My Nissan was giving me some trouble. I called and was at to bring my car over later in the week. They were amazing to me, although the sound I heard was non existent when I brought my car over they still agreed to look at it and make sure it was safe for my kids. I was also given a great price on 4 tires for my car and a follow up text to make sure everything was going great. Highly recommend this establishment as a female and I will be back.”
“I want to say what a great job Coles Collision did on my car. Great job well done. It looks like it came off the show room floor. Thank you to everyone who worked on my car. Will highly recommend shop. THANK YOU Bill McGuirk. 8/6/ 24. I want to thank you again for great service. Thank you for taking care of my car. Bill McGuirk”
“Croteau's has a legacy of excellence and customer service going back many decades. The experienced, ASE certified mechanics are topflight as are Bev and Lauren who manage the office. The skill, dedication and care they commit to each repair is palpable. Malta is fortunate to have a family business that excels at every level and is staffed by a group of professionals who actual care about their customers and their vehicles. I highly recommend and I wouldn't go anywhere else for my automotive needs.”
“I’ve been searching for a car for ages and when I finally found one that fit me it was a breeze after that. I live over an hour away from the dealership and I was able to get almost everything done over the phone or online and when I went to see the vehicle as soon as I said my name my service rep James took care of me. The car was in a good condition, clean, and the staff was friendly and knowledgeable. I was able to get all the service reports, carfax, and warranty information printed immediately and I could physically look over it all. And since buying the car I’ve gotten periodic texts from Shelby just to make sure everything with the vehicle is good and I’m happy with the purchase. Beautiful inside the dealership with classic cars and the staff are kind and courteous. Would recommend to anyone looking for a car.”
“I had probably one of the weirdest buying experiences of my life here that ended yesterday with a new car. I am a habitual car buyer and seller and normally keep cars a year or so but have never experienced this level of integery from a dealership before in my life.
To cut a very very long story short there was significant miscommunication on the dealership side about rates and terms. There were mistakes made, that were agreed to and confirmed with me several times. While that sounds conflicting with parts of my opening statement and 5 star rating, NE Acura more than earned the praise and rating.
Upon realizing their mistake they make it right for me. There was no lying, deceit, or manipulation just an honest apology from those involved about their mistake and them jumping through significant hoops to resolve the problems in a way my wife and I would be happy with.
I can not express enough how much integrity this staff has. It would have been significantly easier for them to say “we made an error but that is what it is. Buy it or not”. The fact they stood by what they promised as best as they could (they can’t control rates) and made it work, at their loss, speaks volumes to the whole team. I honestly have never felt like a person to a dealership more in my life, rather than a profit. I honestly don’t think I’ll be looking at cars anywhere else in the future.
David was my sales person. He was prompt polite, helpful and patient with my indecisiveness. I highly recommend reaching out to this dealership if you are in the market for an Acura. If you do, know that they will go above and beyond for you as a client and if there are stumbles in the process they will do whatever they can to make it right.”
“Amazingly quick fixes and superior customer service. Shoutout to AJ and John for being 100% transparent and helpful during my interaction. Would recommend 100 percent.”
“My car isn’t even out of the shop yet and I give them 5 stars. Been very welcoming and very knowledgeable and helpful! Got me in the next day to help me out so I had a safe car to drive for me and my kid! If I could thank them a million times over I would!”
“Developed a large crack in my windshield during a trip from Florida to Upstate NY. Call Mr. Windshield in Clifton Park, and they were great from start to finish. Ordered the glass, installed it, and recalibrated the camera/sensor to perfection. I would definitely use these folks again!”
“We purchased our last set of tires through Adirondack Tire 3 years ago. Currently here having a tire looked at that has a small leak. They are very professional and quick!
The waiting room is great, complete with comfortable armchairs, a television, fish tank and bathroom. Highly recommend!”
“I was checked in, in less than 5 min. I was told one hour and that my car needed an transmission fluid change. I was happy to hear they check on this. I was able to walk to McDonalds to get a soda and sandwich for breakfast. I waited about an hour and the associated came into the very nice waiting room to have me pay the bill and pick up my car. All associates were friendly and happy, which made the experience happy and satisfying. Thank you for having a great crew.”
“I’ve been coming here for years, from the customer service in the front office to the actual work done to the cars. The whole experience is seamless, the staff is friendly and the work is always done right. I never have to second guess anything. Highly recommend.”
“I took my car to Berdar's after recommendations from several friends who all agreed that Berdar's is consistently honest with good service. This was my experience as well. I thought I knew what the problem was with my car and they could have charged me through the nose to "fix it". Instead, I got an honest, cheaper fix and a lot less stress in my life. Will do business with this shop again.”
“Jay is awesome!!! Not only does he have the best process, he’s also informative and friendly! You will have to wait a couple weeks at times but that’s because everyone trusts him!!!”
“Absolutely phenomenal service. I met Mrs. Primeau at the front and she is a lovely ray of sunshine. My car got fixed and I'm back on the road. Thank you @Primeau”
“I was travelling and called ahead to make an appointment, because I needed to get new tires for my Honda Pilot. The tires were the original and were pretty worn (36k), but some road debris made it an emergency replacement. They stayed a little late, got me some great new tires, and the price was better than fair.
They absolutely deserve their high rating!”
“A Super Shout Out to McGovern Auto for outstanding service and sales for my Volvos! When my 2013 XC90 broke down in Manhattan my service rep Megan Thiessen helped me figure out how to get it home to McGovern and then make the repair decision.
Selina Dutcher in sales took over emailing me available replacement cars before we met, making my new car choice easy. Once I selected my 2024 XC40 Selina was super attentive to all details of the sale-answering questions-advocating for the best price and trade in-arranging my pick up with careful instructions, a thoughtful gift and follow up class! I love my XC 40 and look forward to finding out its wonderful features.
Thank You Selina- Megan -and McGovern!
You are THE BEST”
“Recently purchased a 2017 Jeep grand Cherokee, the purchase from beginning to end was one of the smoothest transactions. George was up front and honest about everything! Friendly, professional and extremely knowledgeable. We’ve owned the vehicle for a week and it is everything George said it was going to be, no issues at all.
Would highly recommend buying a vehicle from George!”
“I bought a new Bimmer from a Ford dealership.. It needed some things so I came to Keeler and no questions Nick my service advisor treated me with respect and kindness. He explained my coverage and is addressing the issues. Moreover he's been keeping me abreast every step of the way. Which is more than I can say for other service teams who charge you without consent,confuse you and often obfuscate the truth. People under value updates. Most people will wait all day for service provided they keep you informed. Nick Yocono is one the best and a great example to follow!”
“Highly recommend this business to anyone they undercoated my truck and ceramic coated highly impressed with it did an amazing job 10/10 recommendServices: Car waxing”
“I brought my C300 in for service and made the appointment several weeks ago for 12:00. If the serviceman who I spoke to knew that the software update would take more than 6 hours, then why wasn't I asked to come in at 8am? Not a problem. I drove a courtesy car yesterday and most of today, filled it back up and brought it back.”
“Found this garage from a reference and was totally satisfied with work and knowledge and price
Other garages tried and never fixed it
Very friendly great service would recommend everyone to go there”
“Chris is the man! Great service and fast! I was in an out for my inspection and he also let me know it's going to be time for an oil change soon which I will doing here as well! Awesome service!”
“They were excellent in a sudden repair I needed while I was on my way to the beach!
My bumper had some issues that became apparent on the highway. I initially searched for a mechanic shop, and as they were closing for the weekend, I asked them for a recommendation and they recommended Neet’s practically around the corner. I stopped in, showed them the issue and they helped me out and had me on my way in less than 30! They were very forthright and clear about what would be needed long-term, which I sincerely appreciated.
Great business!”
“Chuck is the man. Always goes above and beyond. Is very considerate to my schedule and his honesty and work ethic is beyond reproach. I first met him with a tire repair that he squeezed me in between his busy schedule. He has since worked on all my families cars for various issues-- over five cars in total!! Totally recommend him- but only if you want an honest car repair place that will go above and beyond for you always.”
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“I have brought my car to Lussier’s on several occasions- collision repairs, scheduled maintenance, and impromptu service issues. I have also received these services at various local dealerships. I can say wholeheartedly that Lussier’s far exceeds others’ level of customer service and quality of workmanship. They are incredibly thorough, attentive to detail, and genuinely want to help you/make you happy. I have been in a pinch with needing an oil change, headlight change, or inspection, and, despite them being busy and the short notice, they have been able to squeeze me in. Their quality of work with collision/paint repairs is also excellent- color matching was perfect and you can’t even tell there was work done! I cannot say enough about the confidence and trust I have with Lussier’s and their staff. Not only is it refreshing, but it is comforting to know there are places like Lussier’s that you can confidently bring your car to and feel comfortable in every way!”