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February 2024 by Taylor
Went to drop off a package today and there was no one at the counter. I hung around for a second obviously confused, when I saw a piece of printer paper hanging on one of the doors in the back. Just said “sorry no staff today” what in the world? Very strange and truly a sign of the times that a post office would just be completely unmanned. Not much surprises me but this did!
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October 2023 by Jamil
Had a pleasant and easy experience shipping off a package at this location. They do not offer free tape at this location and it’s printed there. I believe I saw there’s a 24 hour lobby that the public can use from what I saw posted on their door. Ken came out of the back and helped me pick the cheapest package and printed out my QR code for my shipping label and put it right on the package for me too. I believe the QR code is the only way they can print your label. Thanks again usps and shoutout to Ken. Kind service too.
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April 2023 by Gillian (Gillybean)
My boyfriend's mother dropped off a birthday card with a 50 dollar gift card and someone in the post office stole it. There was 10 dollars used at the North Allen St Pub and 40 used at the Stewarts on New Scotland Ave. The people at the post office even told her that someone who works at the post office likely felt the envelope, felt the card, and then decided to take it. They used it on alchohol and cigarettes; neither of which I partake in and essentially stole that 50 dollars from myself, my child, and my family. Post office says we can file something with them but of course no word on who it was or if they're getting fired at least. Be careful with your mail and make sure your envelopes are padded enough where some slimeball can't tell if you have a giftcard in it or not, because apparently the post office can't be trusted anymore. Shameful. Watch your mail, people. The folks behind the desk aren't who they seem to be.
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March 2023 by Gillian McKee
My boyfriend's mother dropped off a birthday card with a 50 dollar gift card and someone in the post office stole it. There was 10 dollars used at the North Allen St Pub and 40 used at the Stewarts on New Scotland Ave. The people at the post office even told her that someone who works at the post office likely felt the envelope, felt the card, and then decided to take it. They used it on alchohol and cigarettes; neither of which I partake in and essentially stole that 50 dollars from myself, my child, and my family. Post office says we can file something with them but of course no word on who it was or if they're getting fired at least. Be careful with your mail and make sure your envelopes are padded enough where some slimeball can't tell if you have a giftcard in it or not, because apparently the post office can't be trusted anymore. Shameful. Watch your mail, people. The folks behind the desk aren't who they seem to be.
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February 2023 by B. V.
I am sick and tired of the rudeness and meanness that some of the postal employees display against some customers.Truthfully, these employees need to be disciplined for unprofessional conduct.
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January 2023 by Danielle Rolfe
Always friendly and quick service here at this hub!
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November 2022 by Zeshaun Conners
Worst post office I've ever been to. No sense of urgency from the employees, they'll let you stand there for an hour when all you have is an amazon return.
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September 2022 by K bellanger
Good hard working people in guilderland. One tall gentleman from the voorheesville location has not the personality what so ever to be speaking to customers, never seen him smile
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September 2022 by Bill Z.
Are post office employees allowed to be this friendly and helpful all the time? I certainly hope so. Every visit I've made here, for whatever reason, has been productive and informative. Though there might be a bit of a line during busier times.
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January 2022 by Noah
Consistently the worst post office I've ever been to. There can be a line out the door and they'll only have one register open. There is 0 sense of urgency from the employees. Like don't you see the line? Maybe you should hop on the other register instead of just staring at everyone. It's one thing to be busy and actually be trying to help the customers and run both registers. It's another thing to be busy for no reason other than the place is running inefficiently and employees are standing around. I find it insulting to the customer when their time is not taken into consideration. Sending a package back to Amazon shouldn't be a 30 minute process. Seriously, do better. Whoever runs this post office really needs to get their act together. It's really not that hard, you see a line, you send someone to the other register. It's really that simple, I just solved the problem right there. Get your act together USPS Guilderland. I really hope you guys see this and make some changes at your store.
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October 2021 by Yasir Al-drugh
Positive experience. The people are both helpful and kind.
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May 2021 by Marcus Lonky
Fantastic service! Best USPS employees I have ever had the pleasure to use
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April 2021 by Mackenzie L. Hubner
I always have a lovely time dropping my mail here. The staff are courteous, kind, and willing to go the extra mile to help you out. It’s very clear that the workers at this location enjoy their job.
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January 2021 by Arlene Scofield
They lost my retirement check over a week ago still wont answer phone still cant find it and still hasn't delivered it showed was suppose to have been delivered last Saturday and still isn't here problem is I have to wait to Tuesday to apply for another and Im wondering if the post office is capable of getting me the check safely and securely when they lost this one before this they have always been exactly on time all mail mailed after check made it here but still no check
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December 2020 by Joby
Great Post Office, staff is always polite, friendly and professional.
