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“Adrian and Jermaine were amazing! As I was visiting my mother accidentally shattered her phone screen and needed repairs asap. They let us know all technical warnings before taking it in and had us in and out in less than 30 minutes. Will be recommending Wireless Hope going forward, as we have gone to other techs (Albany) who have completely messed up basic cell prompts in the past.”
“I met with Vincent this morning who provided excellent customer service. He had me in and out very quickly even while assisting another customer at the same time.
Thanks Vincent!”
“Excellent service!I upgraded my home theater system and needed some recommendations on sound. Javon came out to my home to review the existing system and made suggestions. The sound is absolutely incredible and far exceeded my expectations!”
10AM - 7PM
1593 Central Ave Ste A, Colonie
Electronics
“Taylor was incredibly professional and thorough in explaining everything I needed to know about my replacement phone. Very friendly, patient, and extremely knowledgeable to make me feel comfortable with my new phone after a phone-ending drop of my old phone. Give her a raise!”
“Been doing business with Mr Dealz for years. Best selection of video games and electronics in the capital region. Owner is easy to work with, reliable, and transparent. 100% recommend.”
“Jason and Christian provided exceptional service. They patiently and with friendly good humor sought to solve a number of problems we were having that proved to be hard to solve, but they came up with a great solution for us. At one point a number of customers started coming in and they, as a team, seamlessly handled the new walk-ins and did not forget about us. Great experience!”
“Clean store. Well organized and has a Starbucks. The woman working in self checkout just now was extremely engaging and helpful, showing me features I didn't know about in my Target app. Bathrooms a little messy.”
“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”
“After much debate, I decided that my 23 year old, almost mint condition, Mercedes-Benz finally needed an upgrade. It was time to replace the cassette tape-deck radio and upgrade to a new wireless Apple CarPlay enabled touchscreen. After doing some research I decided to visit Boomer Mcloud in Schenectady. When I walked in I was immediately greeted by the General Manager Joe. He was super patient and answered all of my questions without trying to give me the typical sales pitch. He walked me through all of the options available for my car and scheduled my appointment. I wanted to retain the classic look of my radio console so I purchased a console frame that matched my original but could fit a touchscreen instead of just my old tape-deck. Needless to say the technician customized the entire setup to fit as I envisioned. I’m very happy with the entire experience. Not only did Joe and his staff provide great customer service, they did an excellent job installing my custom frame, touchscreen and backup camera in under 3-4 hours as projected. Their prices are very reasonable and if they don’t have exactly what your looking for Joe will get it for you. I’d highly recommend this spot for your car audio needs, especially if you need something custom!!”
10AM - 7PM
1400 Altamont Ave, Schenectady
Electronics
“I called ahead with questions and talked to Justin. Later in the day I stopped in to buy a new SE phone. Justin was great and made the transaction easy to understand and seamless. He spent time setting up my new phone and helped me to transfer everything over from the old to the new. He applied my new screen protector and made sure I had accessories that I needed. If I had tried to do the new phone setup myself, I'm sure it would have taken so much more time and would have caused me so much frustration. While I was there, two other customers came in because it is a busy location. Justin was manning the store by himself, but was able to help others between set-up steps. He is very proficient at his job and I hope Cricket Wireless recognizes the excellent team members who make them look so good!”
“Salesperson was very knowledgeable and helpful.
The only problem is the delivery of a new refrigerator. We currently don't have a working unit and the the delivery of the new unit is two weeks.”
“Finished the people in front of me when I came in took care of me fast efficient gave me a receipt was friendly and courteous talked to me asked if I needed anything else then some small talk excellent customer service”
“They was so patient with me and they showed me how to use my rewards and it lead to a good discount with a warranty for my electric volt controller which makes me think of Pikachu this will be my controller for 2k23”
“What I was impressed with was the fact that the gentleman that served my brother phone decided that it was better to show customer service instead of just trying to make me pay more for a phone that was still working properly I was up on the fence regarding whether I should pay for another phone or stick to the phone that I had. The workers showed excellent service and let the me know that he's there to take care of you instead of trying to show you something that you didn't need. He has all my phone issues check with the computer and found out why my phone was acting the way it was so I didn't have to spend over $500 for another phone. He should get a raise or at least acknowledgement for his excellent customer service. Hooray for MetroPCS”
“We always have such a great response time for any issue or repairs we need! Their techs go above and beyond to ensure customer satisfaction is achieved. Thank you for all you do!”
“Wonderful, furniture sets, and dining room pieces,extraordinary assortment of nick nacks, lamps and carpets, simply the best ,so"to whom ever is looking, you'll find things to suit your liking, and reflections of personality”
“I was just at the Target in Latham and I had the best experience. Christine who was working in makeup/fragrance dept went out of her way to check in the back for an item I have been looking for. She found it and I am so grateful. She was so pleasant and helpful and I wanted to acknowledge her. Thanks Christine!!!”
8AM - 10PM
1440 Central Ave, Colonie
Electronics
“The gal who rang me up at checkout really wasn't the most congenial person and I don't know it just made me feel uncomfortable checking out and she was wasn't that friendly acting or smiley and kind of agitated acting. As opposed to when I went to Hannaford the checkout person was very friendly and smiley I mean nice smile and seemed very pleasant big difference!”
“Bought starter from them on eBay.shipped fast, and reasonably priced. His costumer service is on point. Turns out I had a blown fuse he was with me the whole way tried to help trouble shoot and helped me find the fuse that was not labeled and blown....highly recommend buying plug n play starter from them because of customer service. Ty..will be buying from them again”
10AM - 5PM
650 Central Ave, Albany
Electronics
“I’ve been renting from Aaron’s for 11 months now. So far rented a washer and dryer, a dishwasher and a ps5. The process to rent is so smooth and easy. Every employee here I have interacted with has been extremely polite and made the experience more joyful. Thankfully I have been able to pay my bill on time and early since starting with them so I can’t say how they are when you’re late on payments yet but so far my experience has been great. I look forward to continuing renting from this Aaron’s.”
“Michael at the Genius Bar was very helpful in problem solving and trouble shooting. He was thorough and really listened to the customer. Was lucky to get in without an advanced appointment and waited less than 10 minutes.”
“We have both purchased in store and had purchases delivered via online shopping over the years and, today for the first time, picked up groceries in store after placing ordered online. It was free and they sent an email notification that the order was ready for pickup, and the pickup was pain free, so would do it again for sure. The lessened enthusiasm over the last few years has to do with Target stopping carrying Mossimo clothing and replacing with what we feel are of lesser quality, which is why we haven't bought any clothing from Target in years and is the reason for a star deduction. Besides the above, for me Target is still one of the top considerations for shopping in terms of value, overall customer service, selection, and store layout. I hope they continue to improve.”
10AM - 7PM
402 Balltown Rd, Schenectady
Electronics
“I went in just needing sim cards but Cam went above and beyond to make sure I was 1. Up to speed the whole way, 2. I got every perk I possibly could, and 3. I was happy. He never kept any bit of information hidden from me and was extremely transparent about what he thought would be best for us. Needless to say he hit the nail on the head with it all. The whole experience was a pleasure from beginning to end.
I had a bit of an issue getting a phone activated after I had left the store and Cam wasn’t there - but Josh was and he was just as amazing to work with. Pleasant conversation and got everything I needed done in no time at all. He also did me the service of waiving activation fees because I had been in the store earlier that day.
Overall I could spend hours in the store just for the employees. I felt like I really made some friends! Special shoutout to Cam and Josh. Thank you guys!”
“The store is excellent and the representatives are very knowledgeable except I really wish they would answer their main line. I wish to speak with two of the reps and never know if they're working. For one week I've tried to contact them and the phone just disconnects. I got a bad phone it's not crickets problem it's Motorola's. They are mass made production wise and sometimes it happens but I can never get there because I only want these two reps so I'm pretty unhappy about that”
“They was so patient with me and they showed me how to use my rewards and it lead to a good discount with a warranty for my electric volt controller which makes me think of Pikachu this will be my controller for 2k23”
“I'd thought I cracked my screen and was having issues filing a claim online. I went in and Justin was able to fix the issue which was actually a cracked screen protector. I was taken care of and sent on my way in no time! Super friendly and fast service and a much better experience than the Altamont location.”
“Not sure what has changed since I have never been to this store but wow!! This target is much better than ours back home. Friendly staff. Organized and a great selection. Thanks for a wonderful shopping experience”
Open 24 hours
330 Becker Dr, Schenectady
Electronics
“The atmosphere in this store is amazing! The staff were very sweet, especially Jennifer. She was very nice to me and well-mannered and I will be coming back again because of the nice staff and all of the goodies here.”
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“Verizon was charging me for a bill I should have never been charged for. I refused to pay it. I spent several hours in total trying to handle this chatting with the live reps online and with calling Verizon on the phone. They refused to help me. I finally was able to make it to this store location and spoke with Shakira the manager and told her my situation. She was able to resolve the situation for me by reducing my bill to $0. She was going back and forth on the phone with verizon and stayed an hour after closing time so that I didnt have to deal with this any longer. Thank you Shakira”