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March 2024 by Sean Ramzan
Spot on gym and staff! I’ve been to many other equinox locations & I go out of my way for this one. It’s always clean and either empty (or moderately full), and well stockedOnly wish there were a basketball court - that would put it over the top! A guy can dream right?
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November 2023 by Tito Del Valle
Definitely an amazing gym. Highly recommend coming here
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July 2023 by HookahOnline USA
Terrible customer service, particularly from the young short girl at the front desk. She does not seem to know anything about client support nor Equinox policies. Not sure whether it is due to her ignorance or to poor training by management. Either way, not worth the price tag for such poor customer service.
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June 2023 by Leon Usten
Great gym!! Needs nice pool though for these price like other Equinox
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May 2023 by allan nunez
200-300 dollars for a mediocre gym lol what a joke. I did a walk through and didn’t even accept the free day pass. Lifetime is 100000x better and cheaper.
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March 2023 by Google Account
For 200-300$ membership you pay, you get the same service planet fitness gives you with 10$. The worst part about equinox is that they scam the members and they make them stuck with paying them for the whole year. If member wants to go on vacation, they don’t have a choice or if they don’t like the gym they don’t have an option. You still have to pay them even if you are away on vacation. They only freeze your membership for free if you have a doctor letter and even that is a headache. The pool is very dirty and I even tried other locations like great neck, it’s the same situation. They are very disrespectful and pushy with their customers. Their personal trainers are complete scam. They have this sessions to first brain wash clients about their BMI and they don’t even let you choose your own trainer. They have this tier system and so many rules over their trainers. The training session is 145$/ session but the poor trainer makes 15$ an hour. I read horror stories online about their training staff over worked and under paid. I don’t want to hire someone unhappy. I don’t wanna put any pressure on anyone like equinox does to their staff. It’s so sad. The showers are always full of hair. Showers have no lock. People have zero privacy in locker room. They don’t care about any feedback customers give them and they just ignore them.
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March 2023 by Rino D.
This is my first review ever of anything on Yelp because I just don't do it, but in this case, being this disappointed in this gym, i feel it is my duty as a member that has been coming here since opening day and that owns a business just down the block for the past thirty years... i feel it is my duty to let management know how so many of its members feel (being a business owner in town this Equinox and my business share the same exact clientele and we discussed these types of things ). While the gym and locker rooms are always absolutely spotless clean which I've always loved since day one, it's just ridiculous that we have to pay a full $206 monthly membership when we aren't getting full membership services. No kids club, so i can't come work out on the days that i have my daughter.... No spa, which is just absurd in a neighborhood as wealthy as this... and no Juice Bar to grab a shake or drink or some fruit before or after a workout. One other ridiculous thing that i have mentioned to every one of the long list of managers that are in and out of here is that you have to go down two levels of stairs to work out your abs during your workout... Why on earth wouldn't the ab machines be on the main floor since so many people do abs with every workout??? It Just makes absolutely no logistical gym sense. The staffing is always as professional and courteous as can be!!!
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December 2022 by Tara Piech
I love this gym. I have been a member for a little less than a year. It's never crowded (though I usually go in the mornings) and I don't have to wait to use the equipment. The main workout area on the second floor is a little small, but the space is utilized well and it doesn't feel cramped. The trainers are awesome as well. Clean showers and facilities and friendly, mature folks who are there to just get it done.
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December 2022 by Shira Frankel
Thank you Joe, the manager, for resolving a minor issue at the club!!! Joe took care of everything in a respectful and fashionable way. Highly recommend the Equinox Roslyn.
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October 2022 by Andrew Katz
Just joined this gym and am absolutely loving it. Yes, it's not as big as other Equinox locations but given the space they have, they did a lot. I hope they can add other offerings like Pilates etc. I think the equipment is great. I went twice this week Didn't have to wait at all for the equipment. The people were fine. Started with a trainer and its been good so far. Definitely recommend doing the all access if you can not just the membership here. I live in NYC a lot too and definitely think the locations there are bigger in terms of space and equipment. They definitely push personal training here like as soon as you join. That may irk some to be honest. I knew upfront I wanted to see one pretty frequently so I was fine with it. Manager is a really great guy. Spoke with him at length and the personal training manager. Look forward to coming here now! Totally regret not joining years ago
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October 2022 by Andrew K.
Just joined this gym and am absolutely loving it. Yes, it's not as big as other Equinox locations but given the space they have, they did a lot. I hope they can add other offerings like Pilates etc. I think the equipment is great. I went twice this week Didn't have to wait at all for the equipment. The people were fine. Started with a trainer and its been good so far. Definitely recommend doing the all access if you can not just the membership here. I live in NYC a lot too and definitely think the locations there are bigger in terms of space and equipment. They definitely push personal training here like as soon as you join. That may irk some to be honest. I knew upfront I wanted to see one pretty frequently so I was fine with it. Manager is a really great guy. Spoke with him at length and the personal training manager. Look forward to coming here now! Totally regret not joining years ago
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October 2022 by Jose Allen
Love this place. They gym is never too full, so one can always get a good workout in.
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June 2022 by Chris C.
Needs much more equipment and a lot less high school kids taking up machines and not working out.
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December 2021 by Ron K.
Not standing to equinox's standards. The floor is not clean. Equipment is very limited compared to other gyms. The part I find troubling the most is the management part, this branch is lacking a manager who listens to members requests, after being a member for 10 years and visiting most nyc clubs I definitely don't recommend joining this club.
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November 2021 by Brett Ecker
Was visiting Roslyn and used the equinox for the day. Solid gym. Clean. Helpful staff.
