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June 2024 by Weston Serame
Watch out for hidden “donation fees” after you check out. I was charged an additional 3% fee for beach erosion after they sent me my final bill.
Overall I liked this hotel but I will not be staying there again after their shady practices.
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May 2024 by Chris Molinet
We Love Harbor Front inn. try to go every year atleast once. The hotel and services are 5 star. So convenient to all. Breakfast is perfect! Rooms are so comfortable!
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May 2024 by Jeanne R. Limowski
Rooms: Would like an in room coffee maker
Nearby activities: Right on the Main Street for restaurants & shops.
Safety: Secure
Walkability: Near everything
Food & drinks: Lovely self serve continental breakfast
Noteworthy details: Pet friendly! Staff could not have been nicer.
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May 2024 by David Charbonneau
Walkability: Right in downtown.,easy access to everything
Food & drinks: Continental breakfast was good.... bagels were very good
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April 2024 by Douglas Fox
This a totally overpriced and average hotel - that will screw you / over charge for every little thing. Even in the off season they are a horrible value. There are many other places in the Greenport area. Choose any of those over this place. They should be ashamed of their pricing strategy.
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April 2024 by Christine Barbella
Horrible. Ants in my room on the nightstand and bed. It was so disgusting and bad that we had to check out early and find a new hotel to stay in which cost more money. But what actually ruined our vacation was the nasty arrogant attitude of the managers and the refusal to reimburse me the last nights stay when I was forced to leave the hotel. I don't know how they still have a job. They should sleep with ants and see how it feels. I will NEVER step foot in Greenport again. So not worth it. Also, the rooms are extremely dark and dismal.
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March 2024 by Emily Bunin Owczarek
I already shared this feedback with the hotel directly, but posting here because I'm so disappointed in this hotel. My mom booked us 2 nights at the Harbor Front Inn as a birthday gift for my husband. It's off season, so we emailed the hotel months in advance asking for a balcony view of the water on the 3rd floor. They responded with no promises but said they would try to accommodate.
The hotel is well located on Front street, the main drag of Greenport. Walking distance to lots of shops and restaurants. We arrived to check in around 4pm on the first day of our 2 night stay. The front desk staff had no record of our request for a 3rd floor water view. She said they were totally full and couldn't accommodate. I believed her at the time but in retrospect the hotel didn't seem full all weekend. We got a second floor room with no balcony and a view of main street (opposite side of the hotel from the water). We planned to just hang out and relax and grab a few meals in town so this was fine, disappointing but ultimately fine.
The front desk staff told us "I'm so sorry but you will have to pay for parking and its $20/night." What!!! Why? What is the purpose of the "resort fee" if it doesn't even include parking in the lot next to the building? Absolute robbery. We parked far away in the free municipal lot and lugged our bags to the hotel in freezing cold weather.
When we got to our room, there was a large tray of snacks taking up the majority of the limited countertop space in the room. The mini-fridge was also completely filled with drinks available for purchase at an inflated premium. We were staying in the hotel for 2 nights for a leisurely getaway and we didn't want to have to look at the expensive snacks we can't afford the whole time. We asked the front desk to remove it and the staff said, "you could just not eat it" which I found kinda rude? I asked again, and finally she agreed to remove it but didn't remove all of it, leaving cookies and boxed water for some reason.There was also a bottle of wine chilling on ice in our room which the front desk claimed to know nothing about. We were afraid to drink it without knowing whether we would be charged!
Our room had no tea or coffee maker, which I found very unusual for a hotel of this price and advertised quality. Even in low-end motels I'm usually able to have hot instant coffee in my room. I asked the front desk about it immediately, and was told that there was hot water in the lobby. Well unfortunately, the communal hot water and coffee station in the lobby was not maintained by staff at all - it seemed like they filled it up in the morning, and then never again. It was frequently empty or lukewarm, and when we requested them to be refreshed there was a 50/50 chance it wouldn't happen. We'd ask the staff, they'd say "ok" then we'd come back 30 minutes later to find empty carafes. There was one woman working at the front desk who acted quickly when we asked for refreshed hot water, but that was it. We had to ask multiple times every day for the carafes to be refreshed over our 2 night stay. I get that it's off season, but per the front desk who couldn't accommodate our room choice, they were "fully booked." I'd expect better attention to the coffee given the fully booked hotel!
The vending machine on the second floor was out of order, and it looked like it had been that way for a while.
The sink water in our bathroom took over 5 full minutes to get warm. To speed it up, we had to run the hot water in the shower every time we wanted to get even warm-ish water from our sink.
The "continental breakfast" cheerios were stale, and the selection was very limited otherwise. Again, they claimed the hotel was full but the breakfast quantity and options didn't reflect that.
I know it&
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February 2024 by Amy S
Great spot! Clean, friendly, and huge rooms. Nice breakfast. Located in the heart of Greenport.
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February 2024 by Jaime Soto
Excellent place
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February 2024 by Angela Orum
The room was loud at all hours and excessively hot! We turned on the AC, but the room remained far too warm. There’s no way hotel staff isn’t aware of this, since the entire third floor was stifling. They charged me for parking, even though I didn’t park there. My car was in their lot for 5 minutes while we checked in and dropped off our bags. Hotel staff was aware that we moved the car to the municipal lot. I’m waiting on a call back to remediate the over-billing. While the location was great, I wouldn’t recommend this hotel, especially at $400/night (after fees).
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February 2024 by John Green
Showed up at 4:10 and was given a dirty too
. Monica the manager was not on site so the poor front desk person took the brunt of my displeasure. Upon arrival we were charged for parking on the hotel grounds which wasn't mentioned anywhere at all. After a heated exchange and a call to Monica who wasn't on the property we were given another clean room. This is one and done for us. If a manger cannot be on-site what does that say about their level of customer service
Rooms: Dirty
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February 2024 by Lindsey W
Stayed at the Inn during the off-season. There was an incentive to book that we were interested in as an add on. It was $60 for $100 at the Halyard. Upon arrival, I was told there was a glitch with the add-on and it did not go through. Both receptionists were kind and helpful trying to correct the situation. Although upset about the timeliness of the matter, the manager corrected the situation and was very apologetic. We also had forgot our phone chargers and the reception was kind to loan us some from the hotel. The people here are kind, patient, and accommodating. The rooms are clean and spacious. We would recommend staying here. Thank you for the hospitality.
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February 2024 by Scott Norvid
Payed for a harbor view. Upgraded to a partial view. Big scam
Rooms: Stay elsewhere. Do not eat at Noahs
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December 2023 by Rasa J.
The hotel is located in the center of Greenport, next to the harbor. Our room was clean, the breakfast was basic, served in the lobby with disposable plastic utensils. The room had a strong smell of dampness, but the traffic noise made it impossible to open the window at night (our King room faced the main street with trucks passing by early in the morning ). The room was also dark, with just 2 bedside lights, a floor lamp and a light in the hallway. The most surprising thing was the extra charges during check out. The hotel charged quite a large amount to our card without our consent, which we had not been informed of in advance. The receptionist explained that they apply an additional 11% rate to reservations that come through intermediaries (agoda, booking, etc.). We've been traveling a lot all over the world and this is the first time we have encountered this situation. And it's a pity that I didn't read more reviews about this before booking. I would not choose this place again and would not recommend.
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November 2023 by Nicholas Lopez
During our one night stay there was someone smoking and coughing loudly just outside our window. This happened about every two hours from 9pm to 7am, waking us up from the noise and the smell of cigarette smoke coming into our room through the AC. I attempted to call the front desk but every time I called no one answered. This was because the man who was smoking actually turned out to be the employee who was at the front desk. The next day I spoke to someone while checking out and they said they would take care of the room (they said they knew he smoked and it sounded like it happened before) Not only did they not refund me they also refuted it when I tried to go through Expedia. Absolutely awful service.
