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February 2024 by Edith Gaylord
They were/are wonderful every time! Staff are so friendly, they are efficient and you can tell they love animals!
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January 2024 by Jack K
Amazing staff and support. They actually care! Thank for operating such a great business.
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December 2023 by Sheila O'Connor
The vets and vet techs were very helpful and professional, even though my cat was extremely spicy and they couldn't get near her this visit. Although it requires a rescheduled visit for her, the vet came up with a plan to calm her before the next visit.
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November 2023 by Ĺouise West
Very professional, personalStaff and Doctor S. Is the very best
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July 2023 by Kaylin Roe
Friendly staff, have always been super helpful. They have taken great care of all 4 of my animals. Couldn’t recommend them more.
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June 2023 by Jill Gelser
I took my cat there today for an appointment. They were wonderful and have good prices.
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May 2023 by Terri Rolles
They're very pleasant and have a lot of experience. They handle my dog with care and my cat also
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April 2023 by rachel sheridan
If I could give a 0 star I would. I had gotten a puppy from someone and they had the litter established here. We made an appointment with them when we got her and had to reschedule do to a funeral that day. They were accommodating and rescheduled for the next day. We were on our way and called and told them there was a ton of traffic and we would be fifteen minutes late. The lady said that’s fine we will let them know. We get there the guy who claims to be a manager says we have to reschedule you we have a late policy. We said we called on the way nobody mentioned that to us and begged them to see our puppy he said no we are fired and can’t come back and told us numerous times to leave. Will never recommend this place EVER.
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February 2023 by Jonathan Tokos
I would like to thank Dr. Shattuck and her staff. My 7 year old GSP was haveing some unexpected health issues. I called and left a message and was called back 7 minutes after they opened. Her and her staff where looking at my dog less then 2 hours after my call .She was awesome and ran some tests on my dog. She got him diagnosed and feeling better by the end of the day. She was extremely professional and explained everything in detail. Her staff was extremely friendly and compassionate. I wish I did not have to bring my pooch in but I could not have asked for a better experience. Thanks again doc hopefully I don't see you anytime soon
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February 2023 by Gigi
I'm so very pleased with Roman Acres, I wish I could give more stars!They showed my furbaby Panda compassion, treated him like their own furbaby and gave him the best care.They were beyond understanding when it came time for me to say my goodbyes February 1st and made sure I took all the time I wanted with him. I got his ashes back today and the footprints and wooden urn are absolutely beautiful and very precious to me. Thank you so much for being patient during a very difficult time. I highly recommend them, the staff Drs everyone has been top notch!
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February 2023 by Kristie Gregware
Dr. Shadduck really cares for our animals, is easy to talk to and work with. I have been very pleased with the care my babies have received
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January 2023 by Alisha Fuller
After unsuccessfully being able to get an appointment at the vets office over New Years weekend, including a vet my dog was a patient at, I expanded my search a bit further out. I found Roman Acres Veterinary Hospital and called first thing on Monday, January 2nd to see if I would be able to have my failing elderly dog put down. (Thankfully they were open when several other area vets offices were closed.) Next, I was able to be fit in for a regular appointment, thereby avoiding additional "emergency" fees. Additionally, their office visit and euthanasia fees were very reasonable compared to other another area vet.After getting basic information from me over the phone, I was given instructions to pull up by the garage door and call once I arrived. Haley came out to greet me and walk my dog and I inside. Haley explained that they had a student working with them and took her time going over all of the paperwork. She made sure to ask if I had any questions and explained how everything would work. Dr. Shadduck also came back to introduce herself, give her condolences and ask if I had any questions. Not only was I assured that I was making a kind, though very difficult decison, but I was given as much time with my dog as I needed. Not once did I feel rushed, brushed off, shamed or as if I was an inconvenience, like I have felt at previous veterinary offices.Though the experience of putting down my beloved dog of 15+ years was gutwrenching, Dr. Shadduck and the staff at Roman Acres could not have done a better job. Everyone I came in contact with was compassionate and professional. I am so thankful for their kindess, love and respect they showed me and my precious dog. I highly recommend Roman Acres Veterinary Hospital!
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January 2023 by Amy Murphy
Great office staff! Great Vet....my dogs don't mind their vet visits.
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January 2023 by Margaret Yezzi
Dr. Shadduck and her staff were personal and thorough and made us feel very welcome!
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October 2022 by Amber Olmstead
This place does not care about their patients and you pet! When they make in house changes they do not update and inform you on changes they make that can directly affect your pet. When speaking to the manager, she informed me that there is no way that they can reach out and communicate with their thousands of patients to let them know if they are due for or missed a vaccine. My pet has a life threatening condition and is on medication that he needs to maintain his health. The staff there should do a better job! I highly do NOT recommend this place.
