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January 2024 by Carol Capra
Always treat you with respect and honesty.
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January 2024 by Donna Conover
Went above and beyond to fix our vehicle in a short period of time.
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October 2023 by Donna Gardner
As always, Chenango Ford is efficient, effective and affordable. Their service staff are excellent, and what they do.
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September 2023 by Dwight Payton
Byron, Justin, and the crew are always awesome. Issues fixed the first time with fair pricing. Best Ford dealer and service in the tri-county area.
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July 2023 by Jim Smith
Get service at a great price, only place I go for service on my Ranger. I saw the new Maverick also.
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July 2023 by Peter Mason
First time there for service. Quickly got an appointment when my transmission started slipping. Was kept informed by the service manager. Work completed as scheduled and as estimated. No surprises
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July 2023 by Patrick Sine
Awesome dealership! I purchased a new King Ranch Explorer. The vehicle displayed warning lights within a month of owning the car. I contacted Chenango Sales and was promptly given an appointment to troubleshoot. I was provided a vehicle so I could get back and forth to work. The treatment I received was amazing. Great communication. My car was repaired promptly. Chenango Sales is the best. I highly recommended them! Thank you again!
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July 2023 by Tracy Crissell
I recently traded my 2016 Ford escape in for 2012 Ford focus. My salesman Will was friendly and courteous offering to take care of any issues that arise with the focus. I have since returned to the service department five times for various issues. The most recent three visits was a rattling in the rear of the car along with shock repair. The rattle was still heard Wednesday evening after leaving dealership . I called the dealership back because Will once again assured me if anything comes up please don't hesitate to call. So next morning I called, Will told me to alleviate any more issues he would just buy the car back...I don't want to sell my car back I just wanted the noise addressed.I told Will I was going to have it checked at my local garage as Chenango Sales is 94 miles round trip from me. I just called Will from the garage literally under the car and told him the heat shield brackets/bolts were all rusted and the shield was so lose it rattled terribly! The heat shieldIs literally 6" away from the shock the service department just installed on Wednesday! Needless to say, I'm insulted that my salesman Will who I thought so highly of thought that I was going to keep bothering him about a noise that the service department couldn't find and felt he could just buy my car back and end my complaining! I'm NOT an idiot, I'm 60 yrs old and have had plenty of vehicles. I have appreciated everything Will has taken care of to this point. I am so dissapointed that when I called him to let him know what the ACTUAL issue was and told him I was going to have it taken care of even though the Service department should have found this three visits ago...he hung up on me! NOT IMPRESSED AND NOT PROFESSIONAL!Shame on you!
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February 2023 by Martin Masarech
Great service. Friendly atmosphere. Wonderful business to have in our community. I haven’t bought a vehicle anywhere else in over 30 years.
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February 2023 by William Cafferty
Offered no alternatives to quickly and efficiently fix problems with vehicle. Did not communicate with customer at all for status checks nor did they offer rental arrangements to ratify Fords lack of accountability and responsibility for absence of parts. Customer service both at dealership level and higher either diverted phone calls or used profanities at customer. This customer will never buy another Ford vehicle or recommend them to another.
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November 2022 by Joseph Pisani
Greatest dealership I ever dealt with. You feel like family there.
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November 2022 by William McMahon
Very friendly employees and fast service.
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August 2022 by Karen Covell
I have brought my last 8 cars from Will at Chenango Sales! He is awesome to work with and goes above and beyond to help make the deal happen!! Justin in the service center is always very friendly and helpful! He makes getting my cars serviced or fixed painless and quick! Thank you to everyone at Chenango Sales for all you do!!
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August 2022 by Paul Holliday
Chenango Sales is the best place to buy or lease a car and the service is great. I have saved money on my monthly payments and on services.Thank you to all the staff of Chenango sales
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June 2022 by Michael Sergi
I was able to get my truck right in to have the work done on it that needed to be done. The service people we very polite and were able to get my vehicle back to me sooner then I expected. I would recommend Chenango Sales to anyone looking to buy a vehicle or have work done. Mike
