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February 2024 by Roger Little
Alex was very knowledgeable about the products. Absolutely just a great person to talk with. A great overall experience.
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February 2024 by ally Wilkie
Alex was super patient and helpful!
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January 2024 by John Walbridge
Alex went above and beyond every time been coming for 4 years now
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January 2024 by Lindsay Joy
Alex spent three hours with us answering questions and helping us make the best choices in phones. He was very personable and knowledgeable and we ended up buying three phones. I would highly recommend buying your phones at Verizon and go look upAlex.
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January 2024 by Sandy Marky
Alex land was the best clerk ever and made this as good an experience as possible when buying a new phone.He showed infinite patience and empathy. His salary needs to be doubled and I would vote for him for president.
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December 2023 by TIM Kingston
Alex helped my fiancé and I with multiple different transactions today. He was nothing but professional and very knowledgeable. Got us into our new phones with all the accessories! Will definitely make it a point to come see him going forward. Thanks Alex!
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December 2023 by Christopher Nasella
My experience was excellent. Alex Land was extremely personable and helpful. I have been in other Verizon stores but this experience was by far the most fulfilling, specifically because of how well Alex provided customer service.
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December 2023 by Traveler 1983
Alex was fantastic but he was by himself and WAY too busy for one person. He was very patient & polite.
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November 2023 by Clare M
Had a great experience! Massimo helped placed my order and it came earlier than expected. Alex was very nice. He helped me set up my new phone and picked out the accessories for it. Overall the service was great!
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November 2023 by Brenda Lind
Although he was busy, Alex acknowledged me. Once he finished with the other customer, he took excellent care of me. Would highly recommend.
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November 2023 by Carol Miller
I dealt with Alex at 3839 West Ridge Road. I want to say that my experience with Alex was a great one! Alex was helpful, informative, and a joy to work with. Alex is a great asset to your company .
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November 2023 by EntheoViscous
Dealing with phone companies is the worst. Which is why if I NEED to... I'd rather it be here.Alex is friendly, greets everyone, multitasking several customers through the oftentimes arduous process of transferring lines, phone companies, and your data.I brought him a mangled device, signed out of multiple crucial accounts, and he got me my upgrade.Highly recommend for the customer service.
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October 2023 by Google User
Worst experience I have ever had. We went to get a new phone. One person was running the entire store alone. That is just not acceptable. Poor customer service. Especially when another couple comes in with complex phone concerns. The employee who was helping us initially, really was not very helpful in the end at all. He really didn’t seem to care if my phone was set up correctly or not. He was more concerned about the other customers. I understand it’s hard to divide your time but the lack of customer service skills really upset us. We ended up wasting our entire night here. The employee said he would come back to check on us and “make sure I got all of my photos”. Almost an hour went by and instead he never cared to ask if everything was coming though...we still had questions. After finally questioning him, we were asked why we still there and waiting. He did not once check my phone to see if everything updated or not. He was too worried about the other customers who came after us. I did end up losing some of my photos in the end. I would never recommend anyone come here unless you’d like to waste your entire night. Get better staffing! One person cannot do it all! Also need better customer service skills!
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July 2023 by James Reese
Greeted as soon as I walked in ....everyone was very professional.... GREAT CUSTOMER SERVICE!!!
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July 2023 by Jennifer Franco
Alex was very helpful, knowledgeable, patient, and he explained things well. Great store and excellent service.