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June 2024 by Mary Morris
My husband and I were in this store on 6-6-24 around 12:30 pm, we were greeted by Oleh he was very helpful the very first time we visited back in May and also when we returned. The entire staff was very helpful, Emi was taking care of us at first and she was wonderful the staff was awesome, Clarissa was also helpful and Steve also came over to help us as my husband was having trouble getting his phone number released and Lindsay ended up taking care of us, she was very very helpful. We were in your store for at least 3 hours and it was a long day but every one of those employees were outstanding and very knowledgeable and they all had more patience than we did. I love my new I phone 15 plus, very happy with it. Your employees deserve a raise for being so compassionate on every level. We will definitely come back to this store and recommend it to family and friends. Thank you all for being so wonderful to us.?
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May 2024 by Rebecca Farrell
Yesterday I went to the Verizon store at the Greece Mall. I entered the store and no one was there. I kept saying hello and finally a girl came out of the back office. I said, are you open for business? She was curt and said I am here aren't I. She then said you will have to come back in 1/2 hour because I am on my break? I was going to switch from ATT to Verizon but not now.
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April 2024 by Queen Nova
Great customer service
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April 2024 by Tim Pavone
I waited 40 minutes in the store to be helped. I ended up walking out because I had other stuff to do that day. Thanks for nothing Verizon!
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January 2024 by Carol Ricigliano
Visited this Verizon store at 1908 Ridge Road on 1/11/24. The representative was very dismissive as to our needs
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October 2023 by Susan Christian
The young lady Amari (I think that is her name) is absolutely awesome when it comes to finding deals and customer service. If you go to Greece Verizon, great service, but hers is top notch!
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August 2023 by Leonardo Hidalgo
The worst experience I've had in a Verizon establishment, this gentleman with tremendous aptitude doesn't help at all, I don't recommend Hispanics to this place, they can go to the Mall, it's very close, go to the Mall
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August 2023 by Cynthia Spencer
Amarah is such a ray of sunshine!. She has great customer service and treats you like a person in a world that sometimes seems like a rat race and has forgotten about showing customer service. Thank you Amarah! You are a hidden gem in Verizon!! I hope that they appreciate you!
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July 2023 by Daniel Maley
I recently had a fantastic experience at the Ridge Mall Verizon Wireless store. Kinyata, one of their knowledgeable staff members, went above and beyond to assist me. Her expertise and helpfulness made my visit truly remarkable.I needed help with transferring my carrier from Spectrum back to Verizon, which can sometimes be a complex process. Kinyata patiently explained the steps involved and guided me throughout the entire procedure. She dedicated six hours of her time to ensure a smooth transition, which speaks volumes about her commitment to customer satisfaction.The level of assistance I received from Kinyata was outstanding. She took the time to address all my concerns and provided thorough explanations, ensuring that I fully understood each step of the transfer. Her friendly and professional demeanor made the entire experience pleasant and stress-free.I highly recommend Westridge Bristo Ridge Mall Verizon Wireless, particularly Kinyata and her team, for their exceptional service. Their expertise and willingness to go the extra mile truly set them apart. If you’re looking for a reliable and helpful wireless provider, this is the place to go!I would like to express my gratitude to Kinyata and the staff at West Ridge Mall Verizon Wireless for their excellent support. They are a true asset to the Verizon brand, and I will definitely be returning for all my future wireless needs. Keep up the fantastic work!Five stars all the way!
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July 2023 by Casey Cannady
The team in the store were great! My problem is Verizon's website stated they support my PepWave router, but while they'll sell me a SIM... they can't setup an account because it's BYOD and they couldn't assign a plan. IT JUST SHOULDN'T BE THOSE HARD TO GET DATA PLANS FOR BYOD??
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July 2023 by Nikola Korsakov
Sam and Cody are very helpful. They helped me solve all problems that I had with my phone. Thanks for everything.
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July 2023 by Carl Manning
Good deals that day not in a long line there were many cashiers who provided Good service
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June 2023 by Janice Lloyd
Took his time to explain everything to us
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June 2023 by Dan Wooten (HappyDadBod)
Had fantastic service here recently.
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June 2023 by Monica Secore-Erbland
Pushed me off to another place
