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March 2023 by Simina F.
Today around 4PM, while I was driving my 2017 Honda CRV, a lot of warnings came onto the screen. In the beginning I didn't worry much but at some point I got a warning of the car overheating so I had to pull over as soon as possible. I pulled over into the Nor Service's Center, when I tried to turn-off the engine, I couldn't do it as usual, I had to follow instructions and pressed the ignition twice.The person at the desk talked to me immediately. He was very calm and professional. He took the car and they checked the computer, they ran diagnostics and added coolant. In 35 minutes the car was good as new. Even the "Tire Pressure Low" warning disappeared (A warning for which I checked my tires in the past over and over and couldn't get rid of)They charged me minimal.I am so grateful to them for helping me right away, for working on fixing my car immediately, for being honest with me and for charging me only $30 for the labor. I have went to many auto shops in my life but at this center, I was treated the best. Thank you.
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February 2023 by Alex
This place won't be in business for much longer. If you need a tire honestly just go somewhere else. Aside from the extremely low quality customer service, their prices are ridiculous. I don't usually give reviews unless service is exceptional or just terrible... This is the latter. Go somewhere else and avoid this train wreck shop. I wouldn't send my own mother here.
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January 2023 by Phillip D.
I changed the tires 2 times here and the brake system 3 times, but the price is more than 40% more expensive than other places. Be sure to compare prices. I won't go anymore.
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October 2022 by Gio Mangano
They really care about their customers.The manager and employees are very nice!
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June 2022 by Ionut Sav
Stay away, they will tell you one price then it changes without consulting with you.
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May 2022 by Jesse Y.
I bring my daily here for all standard maintenance services and inspection. The manager is always attentive, professional and if any repair is required, it is explained first and never performed prior to any authorization. I've been coming here for years and never had an issue.
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April 2022 by יגאל קופצ'יק
Professional
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December 2021 by Pia T.
I have been using this station since Charles of Douglaston closed. They are reliable, dependable and honest. I will use them for all my car service needs.
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September 2021 by James Jackson
The oil change was fast but noticed a dent in front of the car after we stopped at the supermarket down the road, the car has been parked for 4 months in a underground garage and was the first time out, I'll never go back there.
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February 2020 by Richa T.
I came here to get an oil change and this place was great. Pros: + Quick service + Helpful staff + Reasonably priced Cons: - Limited seating inside
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May 2019 by Robert M.
Cheats! Two years ago I went here for an inspection. They told me the vehicle failed due to worn tires. I felt trapped. I had to buy a set of new tires from them on the spot. I did, but I left this place with a bad taste in my mouth. It felt like a scam. Turns out it was--they sold me a couple of used tires! I didn't know it at the time, of course. Now two years and 16k miles later, two of the tires are so worn that I failed inspection again (at a different place--I wouldn't come back here, even for gas.) The guy who inspected my vehicle now (who I trust) pointed out that two of the four tires I bought at Nor-Great Neck Service Center must have been USED as they wore down much more than the other two tires. AVOID THIS PLACE!
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May 2019 by Sheila Hetherington-Smith
Excellent customer service. Was in an out within the hour as promised. AAA recommended. Will definitely go back for any issues with my car.
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December 2018 by Jon Haghani
Should not be called a tire shop
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September 2018 by Charlotte E.
Do not go here!! These people are liars! The inspection was due on my brand new car. I spoke to Paul the manager, and he was very rude and pushy. He tried to scare me into buying two new tires which my car did not need. He said that my car would not pass inspection if I did not purchase the tires. I asked him to show me why I needed tires and he was very hesitant and made me wait about 20 minutes before he took me into the shop to see my current tires. In this time he just sat on his phone and the mechanic that I saw from the window was just sitting around on his phone too. Both Paul and his mechanic came across like moody teenagers, not professionals. When I was finally taken into the shop the mechanic told me that the tires were good and that the car would pass inspection with no problem. So why would the manager try to force tires on me??? I told the manager that I wanted my keys back and that what he was doing was illegal and unethical!! He made a sarcastic remark under his breath after he gave me the keys. I took my car right up the block to another service station and got the inspection done without any issues. What a ripoff!! I will never go back here ever!! Don't spend your hard earned money at this repair shop folks!! The manager Paul is a real j*** and a thief. I can't imagine that this place has many customers. Horrible experience.
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September 2018 by World Money Entertainment
Horrible service and the prices there must be from another planet i walked in to get inspection and the guy wanted me to get 4 new tires mind you my tires where good and they wanted me to get a whole new car basically went somewhere down the street and they just charged me inspection this place is a rip off do not go there at all not even for gas