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May 2024 by Charles V.
How can one not like a luxury gym like equinox. It is an established brand and there is an expectation of refinement in atmosphere and presentation. I only was a member for one year many years ago. I did enjoy my time being a member the only detractor of the experience and the great neck location was the fact that the pool was leaking through to the ceiling of the gym. I hope that this issue has been resolved. The quality of the experience was good overall I didn't use many of the services as it just wasn't something that I needed at the time.
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March 2024 by ARTHUR ENGORON
Great place to pick up chicks particularly if your a famous creep like myself.
Lotsa young boys too. To meet and greet,
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December 2023 by Raymond Luong
Wildly different experience than the locations in NYC or other major cities. I would not consider this location a luxury gym.I’ve been here 10+ times across weekdays, weekends, various times of day. The locker rooms are perpetually filthy and unmaintained. The main room is small and crowded. They only have four benches. The clientele is entitled. They’ll hog the machines and spend half their time chatting, then after half an hour leave the weights unracked. You also have to bring your own lock. Every other location has built in locks.
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December 2023 by Niko
Been coming 5 days/week for last 6 months. The whole place is kept very neat and is constantly being cleaned and restocked by friendly and hard working cleaning personnel. I find the locker room in particular very well looked after, clean and pleasant. Also very friendly and welcoming staff at the front desk. There are many good things to say about this location: it has all the machines you need and they are high quality; having access to an indoor pool near NYC is huge. Cant speak to the crowdedness because I usually come right around when they open and then the space is quite empty. The only thing I wish was different was that the upstairs therapy areas were repurposed into more ‘public’ floor space for stretching and mobility work: there are only 5 spots for stretching for the whole club downstairs as the main studio and yoga studio are very well booked with classes especially in the morning. But still, I love coming here every morning and this location gives you a positive, luxurious environment for your personal exercise and fitness. Big shout out to everyone who works here!
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December 2023 by Ilan Zabihi
Best gym in long island
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December 2023 by Richa T.
One of my favorite GYMS Pros: + Plenty of classes + Super clean + Helpful Staff + Luxury Bath products - Yes, I am crazy about the Kiehl's products they have in the showers + Eucalyptus towels?!?! Cons: - Pricey - can run 200-300 per month (Check if your company gets a corporate discount as well) IG: QueenOfAdventureNYC
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November 2023 by Alex P
Out of cold towels in both fridge all the time at night… here right now (7:55pm), no cold towels in both fridges for 1 hour straight still.. but I get an email that they are raising prices on monthly membership due to quality upgrades and quality staff .. LOL
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October 2023 by Ahmad
I love this branch,It's a hidden gem ?.Thank you, Equinox ?.
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October 2023 by Jackie Xu
Do not come here. Weight training area is so small, only 3 benches are available and usually there are 50 people waiting to use.
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September 2023 by Kour Ashour
i was a member for more than 12 years the place has gone down hill since then the management does not care and does not understand customer service. their only priority is to sell memberships. there is no parking if you come certain times in the day. the classes get full and you are out of luck if you don't register. the workout area is constantly filled and you ahve to wait for equipment to open up.if you sign up for personal training be careful they may take advantage of you my suggestion is to join a smaller gym till further notice. they are not what they represent themselves to be. Buyer be aware
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September 2023 by Vanessa L.
I had an Equifit Assessment scheduled and ended up leaving after waiting for a long period of time. The front desk acted like I was not even there. I was not informed if my trainer was running late or if something happened. Nothing. Very unprofessional.
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August 2023 by Kour A.
the management are bunch of armature people they have no clue what customer service is about. there is no parking certain times of the day. a lot of time you have to wait for equipment to be available to use classes are full all the time. they keep signing up new members. once they have you then you have to fight for your spot in classes or on the gym floor.be careful if you sign up for personal training classes they may say you had more sessions than you actually had! you have to remember what days you came and when you cancelled. they just dont care about you once you are signed up. Be aware
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August 2023 by Joshua Johnson (Josh)
The only thing luxurious about this place is probably the Kiehls products. Place is small, and there are not that many amenities due to the size. Old-style locker rooms where you have to bring your lock. If you want a luxury gym experience with state-of-the-art machines and more service, you are better off joining Life Time instead of Equinox.
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July 2023 by Mia B.
This location is absolutely amazing. I find it very clean, bright with great work out equipment . Love the pilates studio and very happy that they added PT option. Swimming pool is clean and love the outdoor area. Also, employees really make this location so superb. Everyone is always welcoming but have to point out Kevin, at the check in counter. He has a great positive attitude and always happy to help me with anything.
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June 2023 by Bita Ashourzadeh
All this gym cares about is how they can get more members and more of your money . Quality of classes and access is not even a consideraton and they have addmitted it. They caim "that would be bad business" to turm members down. They do a great job at recruiting members and once they have you here you are not important. Upon conversations that I have approached the managers with possibly limiting thier members since this small gym can not accomodate the members they keep accepting they say they take as many as come whether that can fit them in or not. For the thousands of members that they have they have a floor mat that is big enough to accomodate about 5 people. As far as benches go again for thieir thousand of members they have 4! The classes fill up very quickly as you can imagine since the member volume is so high. And the icing is that they rent space again to outside vendors like physical therpy and pilates for EVEN MORE INCOME. EQUINOX YOU SHOULD DO BETTER!!!!!
