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February 2024 by Tommy Noble
suresky has done well by me every time
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February 2024 by Andre Simmons
Dealing with the service department was a wonderful experience. Please keep up the great work. I would not recommend this dealership due to my brief experience with the sales department. I understand this is a business and negotiating is a large part of the car buying process however, I do not enjoy having my time wasted. After receiving the news that my vehicle would require a new motor, I inquired about purchasing a new vehicle. I was contacted by the Sales department, asked what features I would like in the new vehicle and told an appraisal would be performed for the trade-in. I was then contacted shortly after by sales and told they would offer $1 for my trade-in. Initially I believed the gentleman to be joking. He confirmed that he was indeed serious about their offer. After explaining to him how the offer was a complete insult and stating I will take my business elsewhere, I received a call approx. one hour later offering $2,000 for my trade-in, initially valued at $1. While I do not make it a habit to tell others how to run their business, this is certainly not how it is done. This dealership literally pushed a guaranteed purchase out of the door. I can only assume the car market is back on the rise. That is the only logical reason why my business was not taken seriously. Do better.
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February 2024 by Shannon Klein
This review is regarding a service I had done about 2 months ago, but figured I’d write a review since my issue is recurring. My Hyundai is suffering from engine issues related to Recall 218 and Service Campaigns 966 and 993 and is an incredibly frustrating situation – but Kate from the service center was very patient with me and helped to solve my immediate problems. I am having this issue recur today where my engine failed and I broke down on the side of a dangerous highway as predicted and Suresky Hyundai was the only Hyundai servicer within 100 miles of where I broke down that was understanding of my emergency and able to schedule me for diagnostics in under 24 hours.
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February 2024 by Thomas Mastrantoni
Great experience as always. Our 10th from Suresky
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February 2024 by PETE PESCE
Tremendous experience!!! Very professional! A pleasure to deal with
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February 2024 by Alex Smith
My Sonata was towed here and after 3 hours of diagnosis and a replaced neutral safety switch the car was STILL having NO START issues 2 weeks later. Thanks to Chris and the folks at Suresky, they dug deeper to find the problem and discovered that the PCM was also faulty. Replacement of the PCM is expensive, but luckily Chris found that the part could be covered under a federal emissions warranty since the regular Hyundai warranty lapsed after 80K miles.After several months of frustration, I appreciate their customer service and also appreciate the loaner car to get me to work. Communication was on point too.
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February 2024 by Marty Irons
Dead battery was replaced promptly.
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February 2024 by Lorenzo Catlett
Had a great experience with Kate taking care of me and Raymond was awesome as well.
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February 2024 by Mary Woodward
Everyone I dealt with, Anthony, Dennis, Janet and Liam were great! Made it an easy transaction. It’s a beautiful dealership
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February 2024 by Stuart Dunlop
though only recall service from hyundai, the service staff were polite, professional and helpful. the sales staff of course offered their help and sales pitch, not unexpected, upon completion. i will probably go back for a replacement hyundai when the time comes. very nice first impression.
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February 2024 by Charity Forte
Great customer service and knowledgeable. Answered all my questions with ease
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February 2024 by Toniann V
Overall positive experience.Service completed as expected.
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February 2024 by Renee' A
Great buying experience!
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February 2024 by Philip Proscio
Excellent experience with my salesperson. Answered all our questions and gave us a great deal. We received the best service possible. Great job on all fronts.???
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February 2024 by Edgar Hayes
Very professional. Well worth the wait!! Plus great coffee!
