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April 2024 by Darrell Mayers
I was referred by Makita. I explained that to them & they said we just send it back to the Manufacturer. He took a look at the chainsaw & explained what was wrong with it. Fixed It Immediately!!! I wanted to know what the cost was & he Declined to charge me. I Was Overwhelmed By EVERYONE'S Hospitality & Friendliness... I Will Be Returning For Any Repairs Or Purchases In The Future!!! Loyal Customer For Life!!!
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January 2024 by Sandra P
Bought a set of screwdrivers for my husband for Christmas. Placed the order on 11/27 to make sure I had it in time. Got an email that it was out of stock but should be available on 12/7. ok should still be plenty of time. On 12/13 I hadn't hard anything so called Protool who informed me it still wasn't in stock. Worried I wouldn't get it in time I canceled the order. They accepted my cancelation on the phone and the next day I get an email: We have received an update from our supplier (Snap-on/Williams) that your order is in process and cannot be cancelled. Your order should ship on or before 12/18/23.Tracking information, when available, will be provided.I wait, and wait and nothing. Never arrived for Christmas or the next days after. Sent them multiple emails about how they ruined this as I could have gotten it from someone else who had the item in stock but wasn't permitted to, horrible. They did refund my money but no apology or communication just a standard credit email from the company. Would not buy from them again. December 28th and the item was never even shipped. Terrible business.
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July 2022 by Daniel Hoffman
Went there to pick up a pipe rack for my employer guys were extremely helpful very friendly would highly recommend doing business with them also nice to see a smaller business still there
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June 2022 by Robin Wyler
A great experience. Aaron in the paint dept was very helpful and a pleasure to do business with. I will definitely be doing business with Pro Tool in the future.
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April 2022 by the e-man
Always a great experience pleasant and always helpful except that guy Rich M lol. Joking great place and Rich is awesome always goes the extra mile
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April 2022 by Douglas Kent
Just bought a pressure washer. Good quality merchandise. Sales people very helpful.
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February 2022 by Biff McLuvin
Excellent place for professionals and homeowners alike. No intimidating "know it all salesmen". The staff here take the time to explain everything and answer all you questions. My new go to tool spot, especially for Sthil.
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January 2022 by Bee Solow
Great place. Very knowledgeable staff and can get you most anything u need.
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November 2021 by Kevin V
Best STIHL repair and supply shop in orange county!Use them for all your hardware needs, you won't be disappointed.
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October 2021 by Eddie B
Just a quick note of thanks to Hank and the staff at Pro Tool Warehouse.I purchased a new leaf blower there today and could not be any happier.Friendly, courteous, and a bright and airy store, which seems to have every tool imaginable.I will defiantly return and hope that you too will patronize this local business!
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October 2021 by Scott
Excellent Tool Warehouse. If they don't have it they will get it for you ASAP !!!Great people to deal with
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September 2021 by Elvis Valentin
Awesome people work here. Always friendly and they will bend over backwards for you.
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June 2021 by Lloyd Bryan
Brian from the Benjamin Moore ?paint shop is de man yu need to get advice from..??❤????
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February 2021 by Joseph Delaney
Great service
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November 2020 by Yesenia Arias
My husband bought a tool that upon turning it on without even putting material on it was obviously defective. He immediately called to report the issue. He never got a call back, he called the following day still no answer. He showed up with the tool and they refused to give a refund. They did not have another tool to replace it with for an exchange and told home they have to deal with the company. Don’t waste your money especially if you need the tools for current jobs you’re working.