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July 2024 by Natalie Signorelli
Workers are rude and the king is always long and slow. They always give me a hard time getting my medicine
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July 2024 by Michael Vogel
I would go 0 stars if I could after today’s experience. The manager at this store seems to want to find ways to be unhelpful.
We were directed to the CVS as a UPS access point. We were told by the store that our box was too big and that the box needed to fit on the shelf they had for UPS. So we unboxed the item to get it into a box that would fit. When we did that we were told it was still too big. We asked what dimensions would be acceptable so that this didn’t happen again. We were told “small boxes”. We asked whether the boxes on the shelf were acceptable and were told “it depends”. We asked if there were dimensions for the rule so that we could make sure we complied. The manager then said “we can reject boxes in our sole discretion”.
Ultimately, the manager said “we have sole discretion and we just won’t accept your package” and walked away.
Suffice to say this will not be a store we frequent going forward.
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July 2024 by Max Gain
Absolutely awful automated phone service. Impossible to get to a person to find out opening hours of pharmacy with it! Massively fristratingy
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July 2024 by Cole R
This place has a young girl working here (a cashier) that’s extremely rude. You greet and thank her and she responds with an ugly grimace. YUCK!!!
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June 2024 by d
fast service, clean store
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May 2024 by Reneé E. Woodard
CVS Goshen is a great place to shop!
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April 2024 by Monika Ovando
Today I had a young woman with curly hair and very hateful, unfriendly in the delivery of medicines. I have been a client for a long time and the very bold one with a defiant attitude and desire to fight gave me bad weather and wanted to try to get on my nerves. The boss He realized his attitude and tried to help me. It was a medication that if he didn't cover my insurance, then when I came back he pointed his finger at me in the window in front of me and I told him what's wrong with you because you're daringly pointing your finger at me. What a disappointment from the pharmacy, I'm too lazy to go pick up my medications. I can't believe that no one does anything with these employees. It's frustrating. Seeing their faces raised my son as a gentleman.
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March 2024 by Robert Hernandez
Drive up pharmacy is the worst. Why have the convenience of a drive through if the wait is 3 times longer than the counter.
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February 2024 by Jacob Leighton
Thank you CVS Goshen! After an hour at urgent care and then 30 minutes of the urgent care not calling in the prescription, literally 1 minute after the pharmacy getting the prescription they had it filled. With a one year old with pink eye and ear infections having the pharmacy do this almost made me cry, thank you so much to the Saturday pharmacy crew!!!!
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February 2024 by Tracey Cassel-Dworetzky
The girl who works the register and answers the phone at the pharmacy is extremely rude and unhelpful. This has been an issue for our last three visits. We have used CVS for over 25 years. I know it’s hard to find employees but this is going to cost the pharmacy customers. What a shame.
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January 2024 by Cathy Greco
Love this CVS. Always fast and friendly!
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December 2023 by Dylan Andrew Lappin
One of the worst pharmacies in the area I would go anywhere if you have the choice they are absolutely rude and they disrespect you. They look at you like you’re crazy when you’re trying to just buy your crazy pills. They also got my prescription wrong! I wish someone from corporate would call so I could voice my complaint about this place. Oh, so rude!
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December 2023 by Elizabeth Gallagher
Carey was very helpful and patient in a stressful situation. Thank you
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November 2023 by Samantha Bonano
if I could I would give it less stars. This pharmacy does not care about the patients receiving the medication and how important some medications can be. My 5 year old son is epileptic and most of his medications are considered narcotics which means we can not order in advance which means it’s a very small window from when he runs out and when we have to refill. We usually go to a ship to door pharmacy but the local cvs is way more convenient .. well that will be the last chance we give them!! I made multiple calls to ensure that they have received his medication from the yesterday order and that we will be able to pick it up so that he does not run out - Welp guess what happens when we go to pick it up? THEY DONT HAVE IT EVEN THOUGH I CALLED TO CONFIRM IT AND WAS TOLD IT WILL BE READY TODAY! Even after me double confirming and letting the pharmacy tech know that if they don’t have it I will have to make other arrangements to get it filled for today! Which she said yes it will be ready today and now we are told we have to wait til the Monday due to no deliveries on the weekend!!! This isn’t a “oops my bad situation” this is a life and possible death situation as without a medication our son has an extremely high chance of having a seizure because of how epileptic he is. I will no longer use this pharmacy and if you need a medication of high importance I highly recommend you do not risk taking the chance here. This wasn’t the first time this happened but it sure as hell will be the last. If you hate your job that much, I highly recommend you leave a place that puts lives in danger! Instead of rushing concerned parents off the phone!
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October 2023 by Mayur D.
Won't let me return item because system does not recognize product They wanted to check id for some reason