-
November 2023 by Jennifer Cappallo
Ordered my son’s pair of replacement glasses last week after stressing that they wouldn’t be covered, they 100% were, they came in quickly. We picked them up last night, the two women were very kind at the desk, they even gave my son a zipper case so he doesn’t hurt his little fingers. Thanks so much.
-
November 2023 by Fleurimond Myrlene
I love this place. Marie was able to assist with all my concerns. Dr. Lu did an excellent job with recheck my vision. So happy ? with visonworks glenville.
-
November 2023 by Yanira Roman
Great atmosphere. People are friendly. Greeter greeded us right away. Great experience over all. Would definitely come back to this one instead of pur home town one.
-
November 2023 by Nelly Ohea
I call yesterday to book and appt and they were helpful I wish I took her name she was so nice I got and appt the same day they all were helpful and friendly they help me out to pick my frame I am very satisfied I definitely recommend it I went the one and Glenville
-
September 2023 by Linda Joachim
The staff is really professional. Specially Marie Aubry who has been wonderful. She has been able to translate for me from French to English.
-
September 2023 by Brenda Schmidt
5 stars ?☆☆☆☆☆I was blown away by the service everybody was so nice to me I felt so important walking in there the receptionist was wonderful I went to the one in Glenville and I had went there years ago and did not have a good experience so I have not been back in 5 years I happen to be driving by and know that I need a new set of glasses and went in they took me right away the doctor was awesome the technician was awesome I can't express enough how wonderful all your people are I would give anybody advice and said that would be the perfect place to go and get glasses because I had a wonderful experience thank you again
-
September 2023 by Nancy Parlemont
My family’s and I have been going there for 2 years now, I am very happy with the service provided. Marie is very professional, helpful and very patients specially with kids. I recommend her to anyone’s who goes to Empire vision-works on Glenville NY.
-
September 2023 by Charliann Rose
Marie was so helpful throughout the entire process! She went out of her way to make calls to my insurance company.
-
August 2023 by Brianna Young
The tech I worked with was great and very personable, the optician didn't try to force me to purchase what I didn't want. My estimated delivery date was three weeks, I picked my glasses up three days after my exam. This was one of the best experiences I've had since getting glasses.
-
August 2023 by vanessa kalebs
Doctor that i saw was very nice, but the lady helping me with glasses and contacts was so rude. She had no personality and looked miserable during our whole conversation. And the service was incredibly slow
-
August 2023 by Trisran Olivier
Both of my children goes to visionworks Glenville for their exam and they are always Happy. I will never go anywhere else! Great Staff!
-
July 2023 by Shilean Ohlidal
Takes very long for an eye exam. Came in at 1020 and didn’t get seen till 1145Ridiculous . People have other stuff during the day
-
July 2023 by Daniela Boraas
Efficient and friendly medical staff. Exam was done well and the dr was thorough. Got the cold shoulder from the desk staff when I declined to get new glasses as I only came for the exam, no new ones needed. Was told "you'll forfeit your insurance benefit, you know". I know, thanks!
-
June 2023 by Tracie Dunn
Dr. Rescigno is absolutely fabulous! She explained everything in detail , has a wonderful disposition.The tech. Lucy is also terrific.As for the other associates, they were terrible. No help what so ever and lacking personality. The glass selection has also gone down hill. Another customer commented the same to me. So, if you want an eye exam ask for Lucy and Dr. Rescigno, other than that pass.
-
March 2023 by Brian Bukovinsky
Terrible service! The optometrist was really great. But the other staff were terrible. And honestly seemed as though they hated their jobs. I’ll be taking my business elsewhere because of their unprofessional behavior.
