Empire Visionworks in Glenville, NY provides comprehensive eye care services for the whole family. With licensed eye doctors on-site, the optical retailer offers eye exams to detect any underlying conditions, as well as a wide selection of the latest designer eyeglasses and contact lenses. Customers consistently praise the friendly and knowledgeable staff, who go above and beyond to ensure a positive experience. One reviewer had a "great job" from start to finish, finding the exam process "comforting" despite being remote. Others noted the staff was "very nice and informative," with Olivia conducting an excellent exam and Lori providing personalized attention in helping choose frames. Lori, in particular, received high praise for her joyful attitude, dedication, and ability to solve a customer's urgent issue with broken glasses. The Glenville location was also highlighted as less busy than other stores, allowing for more personalized service and a good selection of frames. Overall, customers expressed they will "absolutely be a returning customer" and appreciated the affordable, quality eyewear provided by Empire Visionworks.
Awesome experience. The staff is super helpful and considerate.
November 2025
Lori new exactly what she was doing and the young man that helped me pick out my glasses both staff were excellent, very attentive, a pleasant experience.
November 2025
They did a great job from the second I walked in until the time I chose my glasses and was fitted for them. At first it’s a little weird being examined by someone who’s not present but the system they use was oddly enough, comforting and they make sure there was actually a person there in case you needed anything.
