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October 2024 by Bernie Cukrovany
My salesperson Dale was very personable and helpful . Got a fair price for my trade-in and contacted me later to see how I liked my purchase.
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October 2024 by gabrielle alkalay
They tried charging me over $300 to lift the car up on the lift. I got it down to $160 + tax which is still ridiculous. I was waiting for 3 hours until they finally realized there was just a little rock stuck in the suspension system.
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October 2024 by Harvey Kesner
Great service team
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October 2024 by Pete
Exceptional staff…Heather has been extremely helpful and supportive
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October 2024 by robert major
Everything was good. Your team got me in and out in a very reasonable amount of time. Thank you!
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October 2024 by Elwin Bentley
very happy with service of them all
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October 2024 by Mike Abodeely
I have had all of my service done at Romeo Toyota. I have bought ,or leased about 8 or more cars there. Always very happy. The entire staff are very friendly and it's been a pleasure do business with them!! Mike Abodeely.
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September 2024 by Mike Toney
Went in because heater blower didn’t work and check engine light was on. They came up with $13,000 in fixes including tires that two were new but they couldn’t match. The Rav was 12 years old… and putting that much into car would be foolish.. so they charged me $500. For the assessment… not happy and won’t gonback unless it’s a warranty issue on my new car…
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September 2024 by Cora Larsen
The process was quick! Zak was awesome and helped make sure everything went smoothly.Would definitely recommend coming here when searching for a vehicle!
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September 2024 by Mark Laske
Romeo Toyota in GF: From the beginning I wan not sure I was going to even be able to order a car. New process comes with a learning curve. So, I “ordered” a car. It was going to be 4-6 months before I could take delivery. Then a similar enough vehicle came available, so I bought it. But, the Salesman never told the Finance guy I put $1000 down payment. If I had not been vigilant, this would have been lost in the shuffle. An incomplete towing package was installed, salesman told me the tongue and ball were in the vehicle…they were not. He said he ordered it, I waited almost a month and then today, the part was not only not there, it had never been ordered. I am thinking I will find a different Toyota dealership for my service calls. The folks at this place are full of misinformation and they do NOT communicate with each other or their customers. I’m very happy with the vehicle, but will be looking for another Dealership for service. As poor as my experience has been at Romeo Toyota in Glens Falls, I will seek out a more dependable crew to take care of my car.
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September 2024 by Paul Maratto
The entire experience was a bit unorganized. I believe it appeared that way because my sales person who was very pleasant was new to this dealership. He got a lot of help from more seasoned salespeople which was nice. Overall everything came out as it should have but it just took a lot longer than expected. As a side note the finance guy was very knowledgeable and did an excellent job.
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September 2024 by Mike Paradis
Dale was amazing. Despite a miscommunication from another person at the dealership, he found me the perfect truck for the perfect price. We had multiple misses, none were his fault, and he went more than the extra mile to make me happy. I'll be getting my wife a test drive with him before the month is over.
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September 2024 by Robert Chiarello
Smooth as glass. AND the waiting room was comfortable. I also has a delicious hot beverage while waiting.
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September 2024 by Antoinette Sioui
Went in for my First service, I purchased a Toyota 4Runner, they gave me a loaner car, I thought I was getting my Car remote starter put in.. but unfortunately that was not the case… but Dylan Pearson My Salesman got it straightened out and I was back Saturday morning to get it installed and gave me a loaner car… they are incredibly helpful and if you are looking for a Toyota I highly recommend asking for Dylan he is a great salesman, you won’t be disappointed. ?
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September 2024 by Richard Azar
experienced, knowledgeable, go the extra mile
Joe Taylor was my certified sales consultant at Romeo Toyota
