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January 2024 by Lynn Corrigan
Went today mid day. Snowy weather so not too busy. There were two other customers and two people working so they took me as quickly as possible. I asked the guy who was doing my nails if he was having a bad day because he was so abrupt and miserable. Maybe they think you don’t want to “chat” but there is a happy medium. He just jerked my hands around-so weird. I don’t get a lot of manicures so I guess I may not be familiar with how things work but did not enjoy this experience. The end result was fine, but won’t go back unless I’m desperate. Should it have tipped him but always feel bad if I don’t.
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January 2024 by Classy_Cronut
Very nice and were gentle on my hands. Ended up getting beautiful looking nails!
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January 2024 by Allie and Ines
This is only nail place i go to. Love the atmosphere and HGTV always on the tvs.
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October 2023 by Chris Pepe
Took my 13yo and her friend. Staff was very helpful walking them through options. Girls were super happy with the results!
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September 2023 by mary jane
Very welcoming. Accepted my service dog. Is ADA compliant. Made an appointment promptly. And we will be back.Service: Pedicure
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August 2023 by Kathleen Bartley
Very clean. Friendly staff. Efficient!
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August 2022 by Aliyah M.
Worst experience ever! Was charged multiple times on my card for amounts i did not authorize. I made an appointment, was on time and told i couldn't get a pedicure because they had another client coming in, even though when scheduling my appointment i told them both nails and feet. Due to the time crunch i opted out of a pedicure and just requested a color change on my toes instead ( quicker service) and told the nail tech that any one available could do it for me, i wasn't going to be picky. He proceeds to do the color change which I'm totally fine with. He leaves me drying with both feet under the UV light and goes to his next client. When i assumed i was done because the light on the drier turned off and my nails felt dry i was yelled at to sit back down because they weren't by another employee, which i did. Then my original nail tech comes over and snatches the driers from under my feet and tells me they're dry. I go to pay, they assume that they will be getting tipped, which i always do! But they basically yell at you to tip. I told them I'd venmo their tip to them ( they have the venmo code right there where you check out so clearly that's a form of payment). I tell the man repeatedly to charge the amount of the service to my card and I'd tip separately as i was uncomfortable from being yelled at, having my serviced rushed through and basically because it's up to me if i want to leave a tip or not and for how much. For my $75 services they swiped my card and charged $100. When i said no, they voided the transaction and charged it again$90. Then did it again for a charge of $80. By the time he charged me $80 i was so shaken up and after telling him with the previous charges that those were not authorized by me i just wanted to leave and told them now i will not be tipping because wth. I then had to venmo them the $75 and waiting for my almost $300 to go back on my card. I've never experienced such rude and entitled service.
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August 2022 by YoYo Happy
Unbelievable bad service. My nails looked like my 3 year old niece did them. The person who did my nails was not friendly and she cut my skin and I bleed. Didn't not say she was sorry. I'm not sure, if we are people of color that we received this kind of service but I will never come here again. I'll go home and redo my nails. Awful just awful service. Asked not to leave a tip and took it out anyway. I'm just so disappointed and disgusted. On 2nd thought, I want my nails done again and no charge!!! They will be hearing from me!!? I had my nails done 4 days ago and the polish is coming off. What a waste of money!Services: Manicure
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June 2022 by Kaj and her Troops
I walked into the shop,they took the Caucasian lady in front of me and told me they are super busy they don't want me to hold their other clients up. I am a black woman and my money is green. Never again !! This store is in glenmont ny
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June 2022 by Margaret R.
This was the worst salon experience I have ever had. The pedicure was subpar. I paid the extra money for callous removal and that was hardly done. The nail polish chipped off by the end of the day and not because I didn't let them dry properly before leaving. Glad I brought my own polish so I can touch up myself. Overall, definitely not worth the money, but not why I'm leaving this review. Now the manicure- truly the worst mani of my life. This was my first time getting ANC so I wasn't 100% sure what to expect but this was certainly not it. He started off right away by applying the base coat. i I thought it was strange but maybe a just different order from normal gel/polish manis because it was dip? He never had me so much as wash my hands before getting started. No hot hotels, no cuticle care, no hand sanitizer, nothing. Disgusting to think that he was dipping my nails in powder that had definitely touched other people's unwashed hands. Apparently I had to request cuticle care for an extra fee, but this was never mentioned to me until after the ANC was complete and I asked if he was going to do my cuticles. In retrospect I should have mentioned something then but I figured I would trust the professional and let him do his job. After the top coat he asked if I wanted rounded or square nails, I said rounded. What he did was not rounded, he shaped my nails into literal CIRCLES. Hideous. I had grown my nails out very long and he filed them down to these round nubs. He proceeded with the dip and finished off with the top coat and sent me to the dryer. He left so much debris under my nails, there was dip powder residue all over my fingers, and the ANC was attached to my skin on either side of the nail. I was so shocked by the entire experience that I didn't even know how to express my frustrations. I'm not someone to make a scene so I just paid my bill, tipped 20%, and got the hell out of there. TLDR: this place is disgusting, unsanitary, and the work is sloppy. There are so many other places to get a manicure in Bethlehem. Save your money and go somewhere else.
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May 2022 by Yasha Mitchell
This was my first time visiting this establishment. The initial man that greeted us was extremely friendly and nice, however, he was not the person that performed my services. The person who did my nails did not shape them correctly even after attempting to fix it. They did not have the proper powders/materials to do the service I requested so I did not leave satisfied. The polish left a huge indention due to the lack of proper buffing. They forced me to tip although I was not satisfied and the cashier through my debit card at me upon returning it after payment. No "thank you for coming" or anything as I walked out. Piss poor service, racist vibes, rude/not welcoming employees with high prices.Services: Pedicures
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May 2022 by Jill Leto
I've been going to VIP Nails for the past few years and can't say enough about this nail salon. Sam, Jeanette, and Kelly have all done my ANC and do such good work! I love that they have relaxing music and HGTV on to watch. ?Services: Dip powder
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February 2022 by Lakeytah Irving
I’ve come here quite a few times & gotten great service in the past. This visit was a bit different. The man who was doing my pedicure stepped away for phone calls 3x. It was a bit annoying to have the service interrupted so many times. I’m assuming that he is the one that handles the front desk because no other staff member walked away from their client when the phone rang. I mentioned that I prefer he focus on my feet & not touch my legs aka there’s no need to lotion, oil or massage my legs-feet only. He nodded in agreement but went ahead to do so anyway. However, once I said it for a third time he obliged. His nail filing & paint job on my toes was not up to par with what I’ve had in the past with other ladies in the salon. I’ll definitely come back but set an appt with someone else.
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September 2021 by Ash DragonCove
They were all very nice and professional, the place was clean and very pretty. I showed my tech a picture and she made it even better! I will definitely be coming back. My friends first time ever and she also enjoyed! Can’t wait till next time!Services: Gel manicure
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September 2021 by Soojee Rose
Tony is fantastic! He has a talent for detail. He always remembers how I like my nails and accommodates my specific needs! Every nail artist before him has cut my skin, tony is always very careful! Great customer service all around!Service: Manicures