Cellular Sales, a local Verizon store located at 316 Route 9w, offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance with upgrading their phones, such as Apple iPhones, Samsung Galaxy, or Motorola edge+ devices, and setting up their Verizon plans. The staff also provides support for wireless accessories, exclusive Verizon services, and current promotions. The team is known for their patience, professionalism, and ability to explain options clearly, making customers feel confident in their choices. Many reviews highlight the helpfulness of staff members, especially Lindsey, who is praised for her patience, empathy, and detailed explanations, even during stressful situations. She has assisted customers over the phone and in store, going the extra mile by shipping devices and helping with technical issues. Darrius is also recognized for his professionalism, kindness, and efficiency in upgrading devices and helping customers switch from other providers like AT&T, often with little impact on their bills. Customers appreciate the personal yet professional attitude of the staff, their dedication to solving issues, and making the process smooth and enjoyable. Overall, the store provides a positive experience with knowledgeable staff who prioritize customer satisfaction, whether it’s upgrading devices, troubleshooting WiFi, or exploring Verizon plans and accessories.
Worked with Noah, he got me in and out of there with my new line in less than 30 minutes. Great store, avoid the corporate VZs and just hit up this place.
May 2025
Lindsay was extremely helpful & patient. We found the whole process very satisfying. 5 stars!
May 2025
Recently had to get a new phone. Lindsey was very helpful and made the experience easy.
