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September 2024 by Hades Immortal
Quick professional service?
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August 2024 by Erin Martens
The woman behind the counter was fantastic and made our first experience extremely pleasant. Quick and efficient service. Thank you so much.
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August 2024 by Cheryl Domanico
Crystal and Anthony are outstanding and professional. They are the reason I shop at Monroe. It is excellent !
Cheri D.
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August 2024 by Crystle Watts
Disregards appointments.
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August 2024 by Dr. Jillian Bumpus
I understand the inspection process is highly regulated however, it’s shady business to be misled that as a mechanic agree to look over a car for repairs in preparation for inspection to then just decide you’re not going to do the repairs, inspect and fail the car with no notice to the owner. Again, I understand that they answer to the DMV. But how they went about dealing with it was completely unprofessional. I tried to give them a chance despite what I’ve heard but I will never go back to them again.
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July 2024 by Crystal Harden
Great customer service.short wait time 10/10 ? ?
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July 2024 by Mary Follett
Anthony is always efficient,friendly and knowledgeable. I have never had a bad experience there. I would recommend Monroe in Glenmont to my children and my grandchildren. That is how much I trust there expertise and experience.
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June 2024 by Michael LaChapelle
Have been taking my cars here for many years. Recently had a flat tire. Brought it in on short notice, just before closing.
Anthony and crew inspected it for sidewall damage, plugged a puncture, inflated and installed the tire in less than 20 minutes and sent me on my way.
Great job!
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June 2024 by Michele Hulek- Doyle
Staff was punctual, polite, and helpful. During my safety inspection, an issue was found. I was offered some options - no hard sell! I will be having them make the repair soon.
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March 2024 by Jessica Urschel
I brought my car in for its yearly NYS inspection. I knew it would pass, but that my brakes needed to be replaced in the near future. I was given a few different options for repair based on the currently quality of the pads and rotors. I elected to have all the recommended work done at once. I was able to make an appointment for the service on a day and time that would work best for me.I opted to wait at the shop while my vehicle was being inspected. The waiting area was clean & comfortable. The free WiFi available was a nice amenity as I had some work I needed to do while I waited.My family and I have been bringing our vehicles to the Monro Auto Service and Tire Center in Glenmont, NY for many years. We have always been happy with the services performed, and the high level of customer service. I can always trust that the staff and technicians will be honest and forthcoming with their assessments and scope of work needed.
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February 2024 by Chris Krause
Our son's friend's car had a blowout on the NYS Thruway. Once the 'donut' was on, we followed them to Monro's. It was late Saturday afternoon, but the mechanics were quick, efficient, and knowledgeable. Thank you!
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February 2024 by Ray Zimmermann
Went in for inspection, they wanted almost $100 for standard size wiper blades. Last time was an $85 oil change and the time before that was not charged the agreed amount to mount tires from tirerack. Will not be returning.
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February 2024 by Mary Beth Nault
Friendly fast willing to help customers
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February 2024 by Kaaren Bush
Professional shop, incredible work and friendly service.
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January 2024 by darren studler
Professional personal shop, just like the old days.
